Hoteller nær Cenote Elvira

"From the moment we booked to the time we checked out, the Mamma Loo staff was in constant communication with us. They let me know about prices outside the stay rates beforehand, they helped me arrange a welcome bouquet for my girlfriend, arranged for us to have a grill dinner and took breakfast all the way to our kuchil ( that’s how you say space/home in mayan). Bathroom was clean, dinning area was tidy and the room was nice and comfortable. My girlfriend loved this, she said “ we should do this...

"Wonderful hospitality and surroundings. This is an eco friendly resort where you get the opportunity to be in the nature with the comfort of a hotel "

"Kun en halv times kørsel fra lufthavn, så for os belejligt at komme til sent om aftenen og at tage fra igen tidligt om morgenen, Vi var her i november måned og der var ikke andre end os. Det ligger smukt i skoven og er nok hyggeligt i højsæson når der er vand i poolen og området er mere klart til at modtage gæster. Vi brugte dog kun stedet til en enkelt overnatning hver vej, så det betød ikke noget for os. Der var en jordslået lugt i vores værelse, men ellers var det fint og stort med et stort...

"We stayed here with two families with 4 kids under 10 for two nights.They had so much for them to do. A pool, bounce houses, a trampoline, electric cars, a campfire, and they even got to play with the resident bunny, ducks, and chickens. The staff was also extremely kind and helpful making the kids food to order throughout the day and always finding things to entertain them. We didn't have our own car, but they happily drove us to local cenotes and even helped pick up a friend who needed a ride...

"The road to the resort was not paved at all (dirt road with tons of potholes, an SUV or bigger vehicle is a must), it was remote, no cell reception (download an offline map), surrounded by jungle. We had fun driving through. The property was nice, peaceful and surrounded by nature. There is no cell reception but there is a wifi. The room that we stayed in was the comfort room. It was clean and comfortable. There was a musty smell at first but we aired the room out and it was fine after. I...

"Very nice room and environment. The beds were very hard, but we loved everything else about the room. Breakfast was good and we could order it in advance so they could prepare it and we didnt have to wait. Very good service overall!"

"It was an incredible experience. The staff were wonderful. The main pool was absolutely amazing! The only thing worth mentioning is that the average age of the guests seemed to be around 40–60. So if you’re looking for a party resort, this probably isn’t the place for you. Instead, it’s more calm and relaxing. That said, there are different shows and DJs every night, which helps keep guests of all ages entertained. The room service was amazing. They even came and cleaned the room twice a...

"Es excelente el hospedaje, el hotel es muy bonito"

"It was a great experience! I would say that rooms need an update. The was water leak in the bathroom, our phone shower wouldn’t stay in its place, and there were tiny ants crawling around the bathroom sink. With all that said, room wad clean and we had a comfortable bed. I liked the private pool in our area."

"Staff unfriendly at check in. Most places were not open. All rooms were rented had issues, chili g smoke detectors, that took two days to fix, broken phone, toilet and shower. Room decor for birthdays were not done, mine said happy honeymoon and I came solo. Just overall very dissatisfied with this resort. They need customer service help."

"The Jungala was amazing. Our room was next to the jungle. The staff was first class!! The restaurant area was great!! I highly recommend going there! They had a golf cart shovel service that took you all throughout the resort. The waterslide park was beautiful and the lazy river with the floating up bar was outstanding. If you’re looking to get away and enjoy yourself, I highly recommend this place."

"Me gusto el estado de las instalaciones, la comida, los restaurantes, lo que no me gusto, fue que la playa estaba cerrada por el sargaso."

"The hotel is beautiful and the pools were very clean and well maintained. The grounds were very well kept and they attempted to clean up the sargassum best they could given the circumstances. However, the food was far below expectation. We frequently struggled to find something to eat and items on the buffet were cold despite being there the second that it opened. Room service was sparse with only a few items to choose from- but they have an excellent app for ordering and seeing what was going...