While the resort has the looks of a luxury escape, the experience fell short in key areas. The crowded atmosphere made it feel more like a convention center than a relaxing getaway. The spa not being included was a huge letdown—especially when the staff made zero effort to help when I had trouble paying. It didn’t feel like I was a valued guest, more like someone sneaking in for a discount facial.
My room was way too far from the elevators, making every trip feel like an Olympic event. And don’t get me started on the WiFi, which barely worked—super frustrating when you’re trying to relax and scroll memes in peace.
To top it off, the lack of trust in letting guests charge services to their room made everything more complicated than it needed to be. For the price and the hype, I expected smoother service, stronger support, and way less stress.
Would I come back? Only if the spa is free, the WiFi is upgraded, and they give me a room that doesn’t require a map and snacks to reach. 🙃
