Udendørsområde

Anmeldelser af Grand Fiesta Americana Coral Beach Cancun - All Inclusive

4.5 out of 5
Grand Fiesta Americana Coral Beach Cancun - All Inclusive
Blvd. Kukulcan km. 9.5, Zona Hotelera, Cancun, QROO

Anmeldelser

9,2

Fantastisk

Bedømmelse på 10 − Fremragende. 2189 af i alt 2937 anmeldelser" "
Bedømmelse på 8 − Udmærket. 445 af i alt 2937 anmeldelser" "
Bedømmelse på 6 − Okay. 180 af i alt 2937 anmeldelser" "
Bedømmelse på 4 − Dårligt. 66 af i alt 2937 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 57 af i alt 2937 anmeldelser" "

9,6/10

Rengøring

9,6/10

Service og personale

9,2/10

Faciliteter

9,2/10

Overnatningsstedets tilstand og faciliteter

9,0/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Alejna

Rejste med familie
Synes godt om: Rengøring, service og personale, værelsets komfort
So glad we changed the hotel for the last night! Absoloutely worth it! Amazing staff and food!
Overnattede 1 nat i oktober 2021
Svar fra Edgar Novelo den 2. nov. 2021
Dear Alejna, Thank you for this nice review. It is wonderful to learn that we have exceeded your expectations. We look forward to hosting you on your next visit to Cancun!

10/10 Fremragende

Katja

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Dejligt hotel
Vi havde fantastiske 10 dage på hotellet. De håndterede Corona restriktionerne rigtigt godt. Det eneste negative var at det tid langt tid at checke ind og ud og så overholdte de ikke de aktiviteter som der var beskrevet som vandpolo, Beach volly osv. Der var 2 morgenmad restauranter åbne og så kunne man også bestille mad på værelset hele døgnet. Til frokost var kun en restaurant åben men så var det også muligt at bestille mad som blev leveret lige hvor man ville have det eks ved liggestolen ved poolen eller på stranden. Til aften var der 5 restauranter at vælge imellem, men man skulle bestille bord i forvejen hvilket krævede lidt planlægning. Der er en kæmpe pool, dvs det var 4 mindre som hang sammen til en stor pool og så er der en dejlig strand med mange liggestole og parasoller.
En af poolene og strand resturanten
En anden pool
Udsigt fra fitness
Dejlig strand
Overnattede 10 nætter i juli 2021

10/10 Fremragende

Carlos

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
AAA Superb service Mint facilities Highly recommended
Overnattede 5 nætter i maj 2024

10/10 Fremragende

Patricia

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This is a beautiful resort. It is really big. Lots of pools and the beach is nice.
Overnattede 6 nætter i maj 2024

10/10 Fremragende

Magdalena

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great service. Everything closes too early.
Overnattede 4 nætter i maj 2024

10/10 Fremragende

Amanda

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice resort and facilities. The pool is big and amazing. The beach was perfect. Only one thing could be improved: food. It was not bad but it was ok and could be a little bit better (tasty). But I definitely have plans to return there.
Overnattede 7 nætter i maj 2024

8/10 Udmærket

Suzan

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The property was beautiful, clean and staff was very attentive! Rooms were very big with lots of extra space. Loved that all rooms have a balcony and ocean view. I just wish there would have been more on-site resort activities and entertainment during the day and evening. Overall, a beautiful, quiet stay!
Overnattede 4 nætter i maj 2024

8/10 Udmærket

Leticia Medina

Rejste med familie, Rejste i en gruppe, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale
The food, service and amenities were excellent.
Overnattede 5 nætter i april 2024

10/10 Fremragende

ROSA ISABEL

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter
This property is beautiful and there food selection is excellent. Rooms are clean and the majority of the staff was very nice. There were a couple of unpleasant workers but that did not ruin my stay. Everything else makes up for that.
Overnattede 5 nætter i maj 2024

10/10 Fremragende

jose

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great service .
Overnattede 7 nætter i maj 2024

10/10 Fremragende

Timothy, waco

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great
Overnattede 5 nætter i maj 2024

10/10 Fremragende

Martin

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I can't remember the names for the serves that really enjoy their job, and try to do their best!!! we're impressed with them. This hotel exceeded my expectations!! For sure I would like back again. My kids love this place, they just talked with everyone about cancun ( 4 & 2 years old)
Overnattede 6 nætter i september 2023

10/10 Fremragende

Emilio

Rejste med familie og småbørn
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Todo bien
Overnattede 3 nætter i maj 2024

10/10 Fremragende

Tamelynn

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i maj 2024

10/10 Fremragende

JULIO CESAR MONTES DE OCA

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Servicio extraordinario
Overnattede 6 nætter i maj 2024

10/10 Fremragende

Daljeet

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
5 stars
Overnattede 6 nætter i marts 2024

10/10 Fremragende

Stephanie

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 5 nætter i maj 2024

10/10 Fremragende

Rahul

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i maj 2024

10/10 Fremragende

Barbara

Rejste med familie, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
ABOVE AND BEYOND! BEST SERVICE EVER!!! This property exceeded our expectations! The service poolside, beachside, restaurants, and deli was beyond excellent! The staff seem to anticipate our every need. Our sons ordered room service EVERY NIGHT after midnight to receive high quality food and service even at those hours!!!! And no additional charge (as I anticipated such). The rooms were phenomenal and were serviced twice every single day: one for cleaning (better than any American hotel room service I’ve ever experienced!) and later in the day for turn down service. I cannot say enough how amazing this resort is. And I cannot imagine a single negative review! My party of 8 are anxiously awaiting plans to return VERY SOON! Phenomenal, all-inclusive resort!! We even ventured off resort a few times to shop, walk, or eat and always felt safe. YOU WILL NOT BE DISAPPOINTED! Reserve your room(s) NOW!
Overnattede 4 nætter i maj 2024

10/10 Fremragende

Errick

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The most friendly service we have ever experienced. Beautiful location.
Overnattede 2 nætter i maj 2024

8/10 Udmærket

rosita

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i maj 2024

10/10 Fremragende

Jaime Castellon

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Amazing property.
Overnattede 4 nætter i maj 2024

8/10 Udmærket

Mauricio Jeitani

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Buen servicio, opciones de comida variada, personal servicial, pero en cuanto al servicio en la playa para la colocación de sombrillas y limpieza en las camastras de la playa, deficiente.
Overnattede 4 nætter i maj 2024

10/10 Fremragende

Ibn Abdul

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Everything was amazing
Overnattede 4 nætter i maj 2024
Svar fra Comment from Hotel Management den 24. maj 2024
Dear Ibn, Thank you for your rating. We are happy to read you enjoyed your stay with us. We look forward to welcome you again on your next trip to Cancun!

8/10 Udmærket

Rohan

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter
Na
Overnattede 3 nætter i maj 2024
Svar fra Comment from Hotel Management den 24. maj 2024
Dear Rohan, Thank you for your rating. We look forward to welcome you again in a not so far future!

10/10 Fremragende

Zara

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 6 nætter i maj 2024
Svar fra Comment from Hotel Management den 24. maj 2024
Dear Zara, Thank you for your rating. We look forward to welcome you again on your next trip to Cancun!

10/10 Fremragende

Juan

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Loved the service also the variety of drinks they offer pools are clean awesome place food is good
Overnattede 4 nætter i maj 2024
Svar fra Comment from Hotel Management den 24. maj 2024
Dear Juan, Thank you for your wonderful feedback! We're delighted to hear that you enjoyed our service, drinks, and pool amenities. We strive to provide a memorable experience for all our guests. Looking forward to welcoming you back soon!

10/10 Fremragende

Teo

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i maj 2024
Svar fra Comment from Hotel Management den 24. maj 2024
Dear Teo, Thank you for your rating. We look forward to welcome you again in a not so far future!

10/10 Fremragende

Sevan

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very satisfied 😊 we enjoyed our staying for 6 days, the service, food, cleaning, restaurants, entertainments were amazing and very friendly staff members, 5 star's.
Overnattede 5 nætter i maj 2024
Svar fra Comment from Hotel Management den 24. maj 2024
Dear Sevan, Thank you so much for your wonderful feedback! We're thrilled to hear that you had an amazing stay with us and enjoyed everything from our service and food to our entertainment and friendly staff. We look forward to welcoming you back soon for another 5 star experience at #MyCoralBeach!

10/10 Fremragende

Fabian

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Everything was excellent.
Overnattede 2 nætter i maj 2024
Svar fra Comment from Hotel Management den 24. maj 2024
Dear Fabian, Thank you for your wonderful feedback! We're thrilled to hear that you had an excellent experience with us! We look forward to welcoming you back soon!

6/10 Okay

Haseeb

Rejste med familie
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
Service was very poor - waiter barely attended to you. Fold always arrived very late and super cold.
Overnattede 4 nætter i maj 2024
Svar fra Comment from Hotel Management den 24. maj 2024
Dear Haseeb, Thank you for your feedback. We apologize that we did not meet your expectations. Your comments will help us improve our service, and we hope to have the opportunity to provide you with a better experience in the future.

6/10 Okay

Amber

Rejste med familie, Rejste i en gruppe
Synes godt om: Rengøring, service og personale
It was a decent stay. Many children and not a lot of activities but overall ok
Overnattede 4 nætter i maj 2024
Svar fra Comment from Hotel Management den 24. maj 2024
Dear Amber, Thank you for your feedback! We're glad to hear you had an overall pleasant stay. We hope to welcome you back soon!

10/10 Fremragende

Charles Nathaniel

Rejste med familie, Rejste med partner, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff is amazing, friendly and helpful. The views from the rooms are spectacular. The food is excellent. I’ve been here twice and loved it both times
Overnattede 5 nætter i maj 2024
Svar fra Comment from Hotel Management den 24. maj 2024
Dear Charles, Thank you so much for your wonderful review! We're thrilled to hear that you've enjoyed your stays with us. Our team takes great pride in providing exceptional service, and we're delighted that you found our staff, views, and food to be outstanding. We can't wait to welcome you back for your next visit!

6/10 Okay

Sajid

Synes ikke om: Service og personale
It was ok
Overnattede 3 nætter i maj 2024
Svar fra Comment from Hotel Management den 24. maj 2024
Dear, Thank you for your rating. We look forward to hosting you again.

8/10 Udmærket

Inci

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It was overall a great experience. The hotel is a bit old but maintained and cleaned well. All the bathrooms in the restaurants, lobby, pool area was always clean. Some of the restaurants were awesome and some were okay. The service at the one in the pool area which serves seafood was not good. Unfortunately we noticed that the waitresses were very attentive to the customers who gave tips when they first sat down at the table. Tipping in my opinion should happen if the service is nice which happens after the service is finished. Waitresses shouldn’t treat customers differently based on the upfront tipping. That was sad to see. However in the Mexican restaurant and in the Steakhouse we got 5-star service and kindness which was really nice. The buffet restaurant which was open for breakfast/lunch/dinner was pretty warm inside. The condensation from the vents were dripping on the tables and chairs. That restaurant needs a bit of upgrade. The food in every restaurant was really good. We as a family of four with little kids ate any kind of food but never felt any discomfort which speaks to the fact that everything was good quality and fresh. The pool was big and clean. The room service was great. They visited our room multiple times a day to clean, refill the mini fridge, coffee station, snacks and for turndown service.
Overnattede 4 nætter i maj 2024
Svar fra Comment from Hotel Management den 24. maj 2024
Dear Inci, Thank you for sharing your detailed feedback! We're delighted to hear that you had an overall great experience and enjoyed our clean facilities, diverse dining options, and exceptional service in our restaurants. We appreciate your comments regarding the service at the pool area and the buffet restaurant. Your insights are invaluable and will be addressed with our team to ensure we continue to improve. We hope to welcome you and your family back soon for an even better stay.

10/10 Fremragende

Abel alejandro

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Buen servicio
Overnattede 7 nætter i maj 2024
Svar fra Comment from Hotel Management den 24. maj 2024
Estimado Abel, ¡Gracias por sus amables palabras! Nos alegra saber que disfrutaron de nuestro servicio. ¡Esperamos darles la bienvenida de nuevo en Grand Fiesta Americana Coral Beach Cancún en su próximo viaje a Cancún!

10/10 Fremragende

Meesun, Corinth

Rejste med familie, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This is our second year back to the resort. As usual, excellent, friendly staff, savory food, and top-notch service. Made our family trip once again fun, memorable and very pleasant. Thank you!
Overnattede 3 nætter i maj 2024

8/10 Udmærket

Susana

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Buena y ya en proceso de remodelación.
Overnattede 4 nætter i maj 2024
Svar fra Comment from Hotel Management den 24. maj 2024
Estimada Susana, ¡Gracias por su comentario! Así es, estamos emocionados por las renovaciones en curso y no podemos esperar a compartir los resultados. ¡Les esperamos pronto en Grand Fiesta Americana Coral Beach Cancún!

10/10 Fremragende

Esperanza

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Love the beach very clean, will definitely consider going back
Overnattede 7 nætter i maj 2024
Svar fra Comment from Hotel Management den 24. maj 2024
Dear Esperanza, Thank you so much for your kind words! We're thrilled to hear you enjoyed our beach. We look forward to welcoming you back soon!

10/10 Fremragende

RALSTON

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Luxurious property
Overnattede 6 nætter i maj 2024
Svar fra Comment from Hotel Management den 24. maj 2024
Dear Ralston, Thank you for your rating. We are happy to read you enjoyed our luxurious property. We look forward to welcome you again on your next trip to Cancun!

8/10 Udmærket

Sumit

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
The property was nice but some of the facilities are old.
Overnattede 3 nætter i maj 2024
Svar fra Comment from Hotel Management den 21. maj 2024
Dear Sumit, Thank you for your feedback. We appreciate you highlighting areas for improvement. We're continuously working on enhancing our facilities to ensure a better experience for all our guests.

10/10 Fremragende

Hanwool

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i maj 2024
Svar fra Comment from Hotel Management den 24. maj 2024
Dear Hanwool, Thank you for your rating. We look forward to welcome you again on your next trip to the Caribbean!

10/10 Fremragende

Kiara

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Good food excellent service a good experience for first time
Overnattede 3 nætter i maj 2024
Svar fra Comment from Hotel Management den 21. maj 2024
Dear Kiara, Thank you for your kind words! We're delighted to hear you enjoyed the food and service. We hope to welcome you back for another great experience soon!

10/10 Fremragende

Ricardo, Schertz

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Fiesta Grand was really nice. Our room was very spacious clean and had a great balcony. The Dining options were excellent. Swimming pool was great and the beach was nice. The resort staff (dinning, outdoor activities, bars, house keeping, room service, and others) was very courteous, professional, and very helpful. They all addressed us with a big smile and treated us like we were very special to them and ensured all our needs were met. We had a great time. The only area I feel could use some improvement was the nightly entertainment. With the exception of our last night there, the entertainment was a bit dull. All in all, I loved our stay at the resort and I do plan to return.
Overnattede 4 nætter i maj 2024
Svar fra Comment from Hotel Management den 21. maj 2024
Dear Ricardo, Thank you for your detailed feedback! We're delighted to hear that you enjoyed your room, dining options, and the hospitality of our staff. We appreciate your comments about the nightly entertainment and will work on enhancing this aspect. We look forward to welcoming you back to Grand Fiesta Americana Coral Beach Cancun!

10/10 Fremragende

Jose

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Really loved how everything was at my reach for my family. Easy access to the beach from the pool area and really enjoyed the food and service from all of the workers. This was a very friendly hotel for families and loved the kids club and sports lounge.
Overnattede 4 nætter i maj 2024
Svar fra Comment from Hotel Management den 21. maj 2024
Dear Jose, Thank you for your kind words! We're delighted to hear that you and your family enjoyed the convenient beach access, our culinary offer, and friendly service. It's great to know the kids club and sports lounge were a hit. We hope to welcome you back soon!

10/10 Fremragende

Navjot

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Everything’s so well and good
Overnattede 4 nætter i maj 2024
Svar fra Comment from Hotel Management den 21. maj 2024
Dear Navjot, Thank you for your rating. We are happy to read you enjoyed your recent stay with us. We look forward to welcome you again on your next trip to the Caribbean!

10/10 Fremragende

Luis

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent
Overnattede 7 nætter i maj 2024
Svar fra Comment from Hotel Management den 21. maj 2024
Dear Luis, Thank you for your rating. We're thrilled to read you found your recent stay to be excellent. We look forward to welcome you again on your next trip to Cancun!

4/10 Dårligt

Weiwen

Rejste med familie og småbørn
Synes ikke om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
A lot of amenities listed on the website were no longer available. The building looked old and outdated. Part of the building had no AC (out of service). Restaurants were short staffed so wait time for food was long. Terrible experience.
Overnattede 5 nætter i maj 2024
Svar fra Comment from Hotel Management den 21. maj 2024
Dear Weiwen, Thank you for your feedback. We're sorry we didn't meet your expectations during your stay. We understand your concerns about the amenities, building condition, and restaurant wait times. We will address these issues with the correspondent departments to improve our guests' experience. We appreciate your comments and hope you'll consider giving us another chance in the future.

8/10 Udmærket

Reggie

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Good food, nice beach. Best property we have stayed at in Cancun.
Overnattede 3 nætter i maj 2024
Svar fra Comment from Hotel Management den 21. maj 2024
Dear Reggie, Thank you for taking the time to share your experience with us! We’re delighted to hear that you enjoyed our culinary offer and the beach during your stay. We look forward to hosting you again on your next trip to Cancun!

10/10 Fremragende

Sean, Katy

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 8 nætter i maj 2024