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Anmeldelser af Breathless Cancun Soul Resort & Spa - Adults Only - All Inclusive

4.5 out of 5
Breathless Cancun Soul Resort & Spa - Adults Only - All Inclusive
Blvd. Kukulcan KM. 4.5, Num Ext.: Mz 34, Lt 3-C Seccion C Int SN, Zona Hotelera, Cancun, QROO

Anmeldelser

8,6

Fremragende

Bedømmelse på 10 − Fremragende. 665 af i alt 1078 anmeldelser" "
Bedømmelse på 8 − Udmærket. 201 af i alt 1078 anmeldelser" "
Bedømmelse på 6 − Okay. 96 af i alt 1078 anmeldelser" "
Bedømmelse på 4 − Dårligt. 57 af i alt 1078 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 59 af i alt 1078 anmeldelser" "

9,6/10

Rengøring

9,0/10

Service og personale

9,0/10

Faciliteter

9,4/10

Overnatningsstedets tilstand og faciliteter

9,2/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Crystal

Rejste med partner, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter
The people that were staying there viewing time shares were very loud, obnoxious, and rude. They took over the pools and swim up bars. Very disruptive. They were staying free or at a reduced rate whereas people that paid to vacation there couldn't relax. The staff was amazing but I won't come back due all the people viewing time shares.
Overnattede 5 nætter i maj 2024
Svar fra E-CONCIERGE den 29. maj 2024
Thank you for your feedback. We're glad to hear that you found our staff amazing.We apologize for the disruption caused by the guests viewing timeshares. We understand how this impacted your ability to relax and enjoy your stay. Your comments are important to us, and we'll work on addressing these issues to improve the experience for all our guests.We hope you'll consider giving us another chance in the future.

10/10 Fremragende

Ernesto

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i maj 2024
Svar fra E-CONCIERGE den 29. maj 2024
Thank you for your 5-star rating! We're thrilled to hear that you had a wonderful experience. Your feedback means a lot to us, and we look forward to welcoming you back soon!

10/10 Fremragende

Terril C

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very nice
Overnattede 3 nætter i maj 2024
Svar fra E-Concierge den 28. maj 2024
Thank you for your comment!! We hope to see you soon!

8/10 Udmærket

James

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Beautiful facilities and room. Food was first class. Very nice beach. A few things a little over priced in the shops but overall a great experience.
Overnattede 3 nætter i maj 2024
Svar fra E-Concierge den 28. maj 2024
Hi MR. James!! Thank you for your kind feedback! We're delighted to hear you enjoyed our facilities, rooms, food, and beach. We appreciate your comments on the shop prices and will take them into consideration.We hope to welcome you back for another great experience soon.

10/10 Fremragende

Anika

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Loved everything about this resort staff are very nice and its very clean
Overnattede 5 nætter i maj 2024
Svar fra E-Concierge den 28. maj 2024
Thank you for your wonderful feedback! We're delighted you enjoyed your stay, found our staff nice, and appreciated the cleanliness of our resort.We look forward to welcoming you back soon.

8/10 Udmærket

Karla

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Good
Overnattede 4 nætter i maj 2024
Svar fra E-Concierge den 27. maj 2024
Thank you for your feedback. If you have any additional comments or need further assistance, please feel free to let us know. We're here to help and ensure your experience is a positive one.

6/10 Okay

Mark

Rejste med partner
Synes godt om: Rengøring
Synes ikke om: Service og personale
The noise outside the room was pretty bad. You could not just chill and watch tv after a long day at the pool. We stayed in October of 2023 in the xhale club and the noise was minimum. I guess you have to pay more to have quiet and privacy before 11 pm.
Overnattede 7 nætter i maj 2024
Svar fra E-Conciertge den 27. maj 2024
Thank you for your feedback. I'm sorry to hear about the noise issues you experienced during your stay. We understand how important it is to have a peaceful environment, especially after a long day at the pool.We appreciate your loyalty as a previous guest of the xhale club, and we regret that this recent experience did not meet your expectations. Your feedback helps us improve, and we will address the noise concerns to ensure a quieter atmosphere for all guests.If there's anything else you would like to share or if we can assist you further, please let us know. We hope to have the opportunity to welcome you back and provide a more restful experience in the future.

2/10 Forfærdeligt

Sheerina C

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
Overnattede 3 nætter i maj 2024
Svar fra E-CONCIERGE den 27. maj 2024
Thank you for taking the time to share your feedback with us. We sincerely apologize that your experience did not meet your expectations. We regret any inconvenience you may have encountered during your stay.Your feedback is incredibly valuable to us, and we would like to learn more about what happened to improve our services. Please reach out to us directly so we can discuss this further and find a resolution that is satisfactory to you.We are committed to providing exceptional experiences to all our guests, and your comments help us identify areas where we can improve.

4/10 Dårligt

Lakia

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Synes ikke om: Faciliteter
It’s a beautiful property but not for young people because it’s no parties, the pool close to early and it’s not much to pick from for dining
Overnattede 4 nætter i maj 2024
Svar fra E-CONCIERGE den 27. maj 2024
Thank you for your feedback and for choosing to stay with us. We're glad to hear you found our property beautiful.Regarding your comments about the atmosphere, we strive to create a serene and relaxing environment for all our guests to enjoy. While we understand that our approach may not suit everyone, we aim to provide a peaceful retreat for those seeking relaxation and tranquility.We appreciate your feedback on the dining options and pool hours. Your comments will help us improve and better meet the needs of our guests.If you have any further suggestions or if there's anything else we can do to enhance your experience, please don't hesitate to reach out.

10/10 Fremragende

YANELYS

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Muy lindo , la atención de todos fue excelente .
Overnattede 3 nætter i maj 2024
Svar fra E-Concierge-Ely den 25. maj 2024
¡Qué bueno saberlo! Agradecemos tus comentarios sobre la excelente atención que recibiste durante tu estancia. Siempre nos esforzamos por ofrecer un servicio excepcional a nuestros huéspedes. Esperamos tener el placer de recibirte nuevamente pronto. ¡Saludos cordiales!

10/10 Fremragende

Lanna

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
If your looking for a fun place to vibe and party at, this is the place to be, a lot of other couples and groups that are all so friendly, and there for the same reason- to party and have a great time!!!!
Overnattede 7 nætter i maj 2024
Svar fra E-Concierge-Ely den 25. maj 2024
Thank you for your enthusiastic feedback! We're thrilled to hear that you had an amazing time soaking up the vibrant atmosphere and making new friends at our resort. Creating a fun and friendly environment is what we strive for, and we're delighted that you enjoyed it.We look forward to welcoming you back for more unforgettable moments and lively vibes. If there's anything else we can do to enhance your next experience, please let us know. Cheers to more great times ahead!

6/10 Okay

Hakop

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Cheap brand alcohol, unless you are a member according to members they have better alcohol. Food is the same in all restaurants. Italian, french, Mexican restaurant have the same steaks.
Overnattede 5 nætter i maj 2024
Svar fra E-concierge-Ely den 25. maj 2024
Thank you for sharing your feedback with us. We appreciate hearing about your experience and are glad to know that you found our staff attentive. We take your comments seriously and apologize for any inconvenience caused by the alcohol options. Rest assured, we continuously strive to improve our offerings based on guest feedback.Regarding the restaurants, we aim to provide a variety of culinary experiences, and we regret if the similarity in menu items did not meet your expectations. We will review this aspect to ensure each dining venue offers distinct and enjoyable options.We hope you consider giving us another chance to exceed your expectations on a future visit. Please feel free to reach out to us directly if you have any further concerns or suggestions.

8/10 Udmærket

Claudette

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The property was great and clean . I would recommend mote activities, when dining in for breakfast men were not allowed in with muscle shirt but ladues were allowed with swimsuit top. I feel that's uncomfortable watching women eat with basically a bra on.
Overnattede 3 nætter i maj 2024
Svar fra E-Concierge-Ely den 24. maj 2024
Thank you for your feedback and recommendation. We're glad you enjoyed our property and found it clean. We apologize for any discomfort caused by our dining dress code policy. Your comments are important to us, and we'll review this policy to ensure fairness and comfort for all guests. We appreciate your insights and hope to welcome you back for an even better experience."This response acknowledges their feedback, apologizes for the discomfort caused, and assures them of a review of the policy for improvement.

10/10 Fremragende

Natasha

Rejste med familie, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great property!
Overnattede 5 nætter i maj 2024
Svar fra E-Concierge-Ely den 23. maj 2024
¡Gracias por tu calificación perfecta! Nos alegra saber que disfrutaste tu estancia con nosotros. Esperamos darte la bienvenida nuevamente pronto. :)

8/10 Udmærket

da

Rejste med familie
support staff trying to sell packages very pushy,staff at restaurants were ok also all restaurants should be open everyday on monday the french and american restaurants were closed i ended up going off the resort to eat
Overnattede 2 nætter i maj 2024
Svar fra E-Concierge-Ely den 23. maj 2024
Thank you for sharing your feedback with us. We apologize for the inconvenience caused by our support staff and restaurant closures. We strive to provide a seamless experience for all our guests and will address these concerns to improve our services. Your comments are valuable to us, and we hope to welcome you back for a better experience in the future.

10/10 Fremragende

Rachel, Chicago

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It was beautiful and not over crowded
Overnattede 3 nætter i april 2024
Svar fra E-Concierge-Ely den 22. maj 2024
It's great to hear that the property was beautiful and not overcrowded. Those are definitely important aspects of a relaxing vacation. If there were specific parts of your trip that you enjoyed or think could be improved, sharing those details might be helpful. Is there anything else about your experience you'd like to highlight or discuss?

10/10 Fremragende

Salvdor

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i maj 2024
Svar fra E-Concierge-Ely den 21. maj 2024
Hi Salvador!! Thank you so much for your fantastic 5 out of 5 rating on Expedia!We're thrilled to hear that you had an excellent stay with us. Your positive feedback means a lot to our team, and we're delighted that we could meet your expectations.We look forward to welcoming you back for another amazing experience soon!Best regards!

8/10 Udmærket

ruby

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 6 nætter i maj 2024
Svar fra E-Concierge-Ely den 21. maj 2024
Thank you for your positive review on Expedia and for giving us a 4 out of 5 rating!We're glad to hear you enjoyed your stay. If there are any specific areas where we can improve to make your next visit a 5-star experience, please let us know.We appreciate your feedback and look forward to welcoming you back soon.

10/10 Fremragende

Cody

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Standard, but enjoyable resort. Restaurants were generally pretty decent. I personally preferred Picante the most. The “club” was fun, but I felt as though the days closer to the weekend were generally more fun and engaging in terms of entertainment. Overall a good place to stay with excellent staff and service.
Overnattede 5 nætter i maj 2024
Svar fra E-Concierge-Ely den 21. maj 2024
Hi Cody! Thank you for your review!We're glad to hear you had an enjoyable stay and appreciated our restaurants, especially Picante. It's great that you found our club fun and noticed the lively weekend entertainment.We appreciate your kind words about our staff and service. Your feedback is valuable, and we look forward to welcoming you back for an even better experience.

8/10 Udmærket

David Eugene

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The property is very nice and clean. The stuff were very polite and nice. The only issue was there is not much to do and entertainment is just mediocre.
Overnattede 5 nætter i marts 2024
Svar fra E-Elizaebth den 15. maj 2024
Thank you for sharing your feedback with us. We're delighted to hear that you found our property to be nice and clean, and that our staff were polite and accommodating. We appreciate your comments regarding the entertainment options, and we'll certainly take them into consideration as we strive to enhance the overall guest experience. If there's anything specific you'd like to see in terms of activities or entertainment during your next visit, please feel free to let us know. We hope to have the opportunity to welcome you back for an even more enjoyable stay in the future!

2/10 Forfærdeligt

Nicholas

Rejste med partner
Synes ikke om: Service og personale, faciliteter
I couldn’t be more unhappy and disappointed with this resort. Please DO NOT stay here. BEYOND overpriced to begin with, property is modern and clean but all the other aspects are lacking. My vacation was ruined since day 1 with the worst service I ever experienced on a all inclusive. Employees are not engaging at all, they expect a tip to treat you with respect, all times. Countless times I was at the bars and waited over 20 minutes to be served. If you don’t pay extra for their upgrade, you only have access to ONE POOL. For the price is ridiculous, and the only pool available is always packed. Beach space is very small. This was a very very bad experience and I will never be returning or recommending breathless to anyone. Please do your research and go to other properties in the hotel zone with better service and more amenities.
Overnattede 4 nætter i maj 2024
Svar fra E-Concierge-Ely den 13. maj 2024
We apologize for the disappointment you experienced during your stay. Providing exceptional service is our top priority, and we regret that we fell short of meeting your expectations. Your feedback is valuable to us, and we will use it to improve our services and ensure a more enjoyable experience for our guests in the future. If you would like to discuss your concerns further, please feel free to reach out to our management team. We appreciate your feedback and hope to have the opportunity to regain your trust in the future.

4/10 Dårligt

Anthony

Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Overnattede 5 nætter i maj 2024
Svar fra E-Concierge-Ely den 13. maj 2024
Thank you for taking the time to share your feedback with us. We're sorry to hear that your experience fell short of expectations. We take all feedback seriously and will use it to improve our services. If you would like to discuss your concerns further, please don't hesitate to reach out to us directly. We value your input and hope to have the opportunity to make things right.

10/10 Fremragende

Allen

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Everything was great! 10/10
Overnattede 4 nætter i januar 2024
Svar fra E-Concierge-Ely den 13. maj 2024
Hi Allen! Thank you so much for your perfect rating! We're thrilled to hear that you had such a wonderful experience with us. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back soon!

4/10 Dårligt

Dave R

Rejste med familie
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
I relied on Expedia. In specifications. But when I went to this hotel the location was excellent. The room is excellent, however. Stingy. In food. As their food is more than specific. Restaurant hours are short. She was starving.
Overnattede 3 nætter i maj 2024
Svar fra E-CONCIERGE-ELY den 10. maj 2024
Thank you for sharing your experience, Dave. We apologize for any inconvenience you encountered during your stay. Your feedback regarding the food options and restaurant hours is valuable to us, and we will address these concerns with our team to ensure improvements are made. We appreciate your review and hope to have the opportunity to better serve you in the future.

10/10 Fremragende

shamyia

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Everything was very nice and clean !!! We will definitely be back!!!
Overnattede 3 nætter i maj 2024
Svar fra E-CONCIERGE-ELY den 10. maj 2024
Thank you for your kind words, Shamyia! We're thrilled to hear that you found everything to be nice and clean during your stay. Your satisfaction is our top priority, and we're delighted to know that you plan to return. We look forward to welcoming you back for another wonderful experience!

10/10 Fremragende

Anatoliy

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Property layout with two roof top pools, dining options with panoramic view.
Overnattede 11 nætter i april 2024
Svar fra E-CONCIERGE-ELY den 10. maj 2024
Dear Anatoliy, Thank you for your wonderful 5-star rating and for highlighting the property's layout and dining options with panoramic views. We're thrilled to hear that you enjoyed the rooftop pools and the overall experience. Your feedback means a lot to us, and we look forward to welcoming you back for another memorable stay in the future!

8/10 Udmærket

Genna

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Beautiful
Overnattede 3 nætter i maj 2024
Svar fra E-CONCIERGE-ELY den 10. maj 2024
Thank you so much for your positive feedback, Genna! We're thrilled to hear that you found our resort beautiful. We strive to create an unforgettable experience for all our guests, and we're delighted that you enjoyed your stay with us. If there's anything we can do to make your next visit even better, please don't hesitate to let us know. We look forward to welcoming you back soon!

6/10 Okay

Kyle David

Rejste i en gruppe
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
This is a beautiful property, but the staff has problems working with the paying customer. I arrived on a Wednesday with one additional guest and it was a problem to add them. Then I also added another guest on Saturday and it was problem. They took away an upgrade after they initially bragged about "giving" me one. When I tried to make a dinner reservation, they kept saying there was only me registered to the room afer we had paid $250 per night for the added guests.
Overnattede 5 nætter i maj 2024
Svar fra E-COMCIERGE-ELY den 10. maj 2024
Thank you for sharing your feedback, Kyle David. We apologize for any inconvenience you experienced during your stay. It's disheartening to hear about the challenges you faced with adding guests and the issues with the dinner reservation. We strive to provide seamless and exceptional service to all our guests, and we regret if we fell short of your expectations in this regard. Your comments are valuable to us, and we will address them with our team to ensure improvements are made. We hope to have the opportunity to welcome you back for a more enjoyable experience in the future.

10/10 Fremragende

Erin Michelle

Rejste med familie, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff was amazing. They seem to truly enjoy their jobs and that says a lot about management. The guests and staff love the environment there.
Overnattede 3 nætter i maj 2024
Svar fra E-CONCIERGE-ELY den 10. maj 2024
Thank you, Erin Michelle! We're thrilled to hear that you had an amazing experience with our staff. Our team takes great pride in providing exceptional service, and we're delighted that their dedication and enthusiasm made your stay memorable. We appreciate your kind words and look forward to welcoming you back for another wonderful experience!

10/10 Fremragende

Antonio Carlos

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Friendly staff.
Overnattede 5 nætter i marts 2024
Svar fra E-CONCIERGE-ELY den 10. maj 2024
Thank you very much, Antonio Carlos! We truly appreciate your fantastic rating and your kind words about our friendly staff. Providing exceptional service is always our top priority, and we're delighted to hear that our team made your experience memorable. We look forward to welcoming you back again soon for another wonderful stay!

10/10 Fremragende

vaughn

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Nice relaxing resort. Excellent food, staff was amazing!
Overnattede 2 nætter i april 2024
Svar fra E-CONOCIERGE.ELY den 10. maj 2024
Thank you so much, Vaughn! We truly appreciate your outstanding rating and kind words. It means a lot to us to hear that you had a wonderful experience. If you have any further feedback or if there's anything else we can do to make your next visit even better, please don't hesitate to let us know. We look forward to welcoming you back again soon!

6/10 Okay

Oliver

Overnattede 4 nætter i april 2024
Svar fra E-Concierge den 27. maj 2024
We regret that your experience was not entirely satisfactory. We would like to better understand the specific areas that did not meet your expectations so that we can take corrective actions. Your feedback is invaluable to us as we strive to provide exceptional experiences for all our guests.If you would like to discuss your experience further or have any additional suggestions, please feel free to contact us directly. We are here to ensure that every visit is memorable and enjoyable.We look forward to the opportunity to welcome you back and demonstrate the positive changes we have made based on your feedback.

2/10 Forfærdeligt

Adam

Overnattede 4 nætter i maj 2024
Svar fra E-CONCIERGE-ELY den 10. maj 2024
We're sorry to hear about your experience, Adam. Please accept our sincere apologies for any inconvenience you may have encountered. Your feedback is valuable to us, and we will use it to improve our services. If there's anything specific you'd like to address or discuss further, please feel free to reach out to us. We hope to have the opportunity to make it right for you in the future.

10/10 Fremragende

Aaron Michael, Philadelphia

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great resort , the only down side. Is the DJ plays techno music. Very little to none hip-hop and R&B.
Overnattede 3 nætter i maj 2024
Svar fra E-CONCIERGE-ELY den 10. maj 2024
Thank you, Michael, for your fantastic 5-star rating! We're thrilled to hear that you had such a wonderful experience with us. We look forward to welcoming you back again soon!

10/10 Fremragende

Kenneth

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff was incredibly helpful and kind. Best food we’ve had at an all inclusive resort.
Overnattede 10 nætter i april 2024
Svar fra E-Concierge den 4. maj 2024
We're thrilled to hear that you found our staff helpful and kind, and that you enjoyed the food! Thank you for choosing our resort, and we hope to welcome you back soon for another fantastic experience!

10/10 Fremragende

Janeena

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Went for 5 nights and had a great time. Staff was very nice and friendly. Food and drinks were good- some restaurants at the resort are better than others. The resort was always kept clean! The resort also offers excursions at a discounted rate depending on what you decide to do. As for the area around the resort, there’s stuff to do and places to eat at with it being somewhat walkable. The beach and surrounding area was nice and clean with minimal waves in the water.
Overnattede 5 nætter i april 2024
Svar fra E-CONCIERGE-BREATHLESS den 4. maj 2024
hi Janeena!! Thank you for the positive review! We're glad you enjoyed your stay, the friendly staff, good food and drinks, and the clean environment. We hope to welcome you back soon for another great experience!

10/10 Fremragende

Michelle

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Absolutely beautiful hotel and view ..staff was super friendly ..I’ve been a manicurist int the USA for 30 years and Mireya at the spa gave me one the thee best pedicures I have ever gotten I would totally recommend her ..!!
Overnattede 5 nætter i april 2024
Svar fra E-CONCIERGE-BREATLESS den 3. maj 2024
Thank you for your glowing review! We're thrilled to hear that you enjoyed your stay and that Mireya provided you with such exceptional service at the spa. We'll be sure to pass along your compliments to her and the rest of our team. Your recommendation means a lot to us, and we hope to have the pleasure of welcoming you back soon for another fantastic experience.

10/10 Fremragende

Linda

Synes godt om: Rengøring, service og personale
Overnattede 5 nætter i april 2024
Svar fra E-CONCIERGE-BREATLESS den 3. maj 2024
¡Gracias por tu calificación perfecta! Nos alegra mucho saber que disfrutaste de tu estancia con nosotros. Esperamos poder recibirte nuevamente en el futuro y seguir brindándote experiencias memorables. ¡Hasta la próxima!/// Thank you for your perfect rating! We're thrilled to hear that you enjoyed your stay with us. We hope to welcome you back again in the future and continue providing you with memorable experiences. Until next time!

10/10 Fremragende

Jesus

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The hotel is fantastic, the staff members are helpful, and the food is to die for. Pools and activities are excellent entertainment for those who want to chill on the premises. However, the drinks are not as good as you think; sometimes you feel you are only drinking club soda and ice and can barely taste the alcohol. On the other hand, sometimes they pour too much alcohol, making it impossible to finish the drink. Other than that, great location spot, I will definitely go back to this place.
Overnattede 4 nætter i april 2024
Svar fra E-CONCIERGE-BREATHLESS den 3. maj 2024
Thank you for sharing your experience with us! We're thrilled to hear that you enjoyed the fantastic hotel facilities, helpful staff, and delicious food. It's wonderful to know that you found the pools and activities to be excellent entertainment options. We appreciate your feedback regarding the drinks, and we'll certainly pass it along to our team to ensure that we maintain the perfect balance in our beverage offerings. We're delighted that you had a great overall experience, and we look forward to welcoming you back on your next visit!

10/10 Fremragende

Dylan

Overnattede 5 nætter i april 2024
Svar fra E-Concierge-Ely den 22. maj 2024
thanks for your rating! We hope to see you soon!

10/10 Fremragende

Jamie

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i april 2024
Svar fra E-CONCIERGE-BREATHLESS den 3. maj 2024
Thank you so much for your fantastic rating! We're thrilled to hear that you had such a wonderful experience with us. Your satisfaction is our top priority, and we're delighted that we could meet your expectations. We hope to have the pleasure of welcoming you back soon for another exceptional stay.

10/10 Fremragende

Juhlia

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We enjoyed our stat
Overnattede 4 nætter i april 2024
Svar fra E-CONCIERGE-ELY den 10. maj 2024
Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed your stay with us. Providing exceptional experiences for our guests is our top priority, and we're delighted that we could meet your expectations.We hope to have the pleasure of welcoming you back for another enjoyable stay in the future. If there's anything we can do to make your next visit even more memorable, please don't hesitate to let us know.

10/10 Fremragende

Rick

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The hotel was beautiful, smelled amazing and had great food options. I loved every bit of it. If you can sorry and get the master suite go for it the room was so spacious and beautiful. I loved all the restaurants and the buffet had so many options. The coffee shop was great too. A lot of night action even though the music wasn’t catered to me. Even still we had a great time.
Overnattede 3 nætter i april 2024
Svar fra E-CONCIERGE-BREATHLESS den 3. maj 2024
We're thrilled to hear that you had such a fantastic experience at our beautiful hotel! It's wonderful that you enjoyed the luxurious ambiance, delicious food options, and spacious master suite. We're delighted that you loved our restaurants, buffet, and coffee shop, and that you found plenty of nighttime entertainment to enjoy. Thank you for your kind words, and we hope to welcome you back for another memorable stay soon!

10/10 Fremragende

Olga Miguela

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overall experience 👌
Overnattede 4 nætter i april 2024
Svar fra E-CONCIERGE-BREATHLESS den 3. maj 2024
Thank you for your feedback! We're delighted to hear that you had a great overall experience with us. Your satisfaction is our priority, and we look forward to welcoming you back for another fantastic stay in the future. If you have any further comments or suggestions, please feel free to share them with us.

6/10 Okay

RODERICK

Rejste med partner
Synes godt om: Rengøring, service og personale
Enrique with Concierge Services was extremely helpful on our first and final day. Fernanda, Dontal & Angel made our dining experience enjoyable each time It was easy to get around the property and accessible to sights and venues off property.
Overnattede 6 nætter i april 2024
Svar fra E-CONCIERGE-BREATHLESS den 3. maj 2024
Thank you so much for recognizing Enrique and our dining team members, Fernanda, Dontal, and Angel! We're thrilled to hear that they contributed to making your stay enjoyable and that you found our property convenient to explore. Your feedback is greatly appreciated, and we'll be sure to pass on your kind words to our team. We hope to have the pleasure of welcoming you back for another wonderful experience in the future!

8/10 Udmærket

Jennifer, Victorville

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This property is very clean, beautiful rooms and pools are very nice as well. Food is okay, not the best, but not bad either. Beach area is nice, but again not the best.
Overnattede 4 nætter i april 2024
Svar fra E-CONCIERGE-BREATHLESS den 3. maj 2024
Thank you for sharing your experience with us! We're delighted to hear that you enjoyed our clean and beautiful rooms, as well as our lovely pools. We appreciate your feedback regarding the food and beach area, and we'll certainly take it into consideration as we strive to enhance our offerings. We hope to welcome you back in the future for an even better experience!

10/10 Fremragende

Roy

Rejste med partner, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Good property with amenities and 4-5 theme restaurants however rooms are not sound proof and wind makes loud noise making it hard to sleep
Overnattede 3 nætter i april 2024
Svar fra E-CONCIERGE-BREATHLESS den 3. maj 2024
Thank you for sharing your feedback with us. We're glad to hear that you enjoyed our amenities and theme restaurants. We apologize for any inconvenience caused by the noise disturbance from the wind. We'll definitely look into ways to address this issue to ensure a more comfortable stay for our guests in the future. We appreciate your valuable input and hope to welcome you back for an even better experience.

10/10 Fremragende

PEDRO

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great hotel in cancun nice, new and all the technology made the experience even better! The activities are great and very creative. Ideal for friends and couple
Overnattede 3 nætter i april 2024
Svar fra E-CONCIERGE-BREATHLESS den 3. maj 2024
Thank you for your wonderful review! We're thrilled to hear that you enjoyed your stay at our hotel and that our modern amenities and technology enhanced your experience. We're delighted that you found our activities creative and enjoyable. It was our pleasure to host you, whether you were traveling with friends or as a couple. We hope to welcome you back again soon for another fantastic stay. Until next time!

10/10 Fremragende

Susanna E

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We needed an adults only property. We had a great time and the food was delicious. The vibes were great and lowkey which is what I wanted. Great pool furniture and cabanas were first come first serve. We took the local bus for a dollar to the mall and shops. Would go back.
Overnattede 3 nætter i april 2024
Svar fra E-CONCIERGE-BREATHLESS den 3. maj 2024
Thank you for choosing our adults-only property for your getaway! We're delighted to hear that you had a great time and enjoyed the delicious food. It's fantastic that you found the vibes to be just right for your preferences, and we're glad you appreciated our pool furniture and cabanas. Exploring the local area by taking the bus sounds like a wonderful experience too! We're thrilled to know that you would consider returning, and we look forward to welcoming you back for another fantastic stay. See you soon!

4/10 Dårligt

Leigha

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
Overnattede 3 nætter i april 2024
Svar fra E-CONCIERGE-BREATHLESS den 3. maj 2024
We're sorry to hear that your experience didn't meet your expectations. We take guest feedback very seriously and will use your comments to identify areas for improvement and ensure a more satisfying experience in the future. We appreciate your feedback and hope to have the opportunity to welcome you back again to demonstrate that we can exceed your expectations. Thank you for sharing your experience with us!