Reception

Anmeldelser af Sandman Signature Calgary Downtown Hotel

4 out of 5
Sandman Signature Calgary Downtown Hotel
888 7th Ave SW, Calgary, AB

Anmeldelser

8,2

Alletiders

Bedømmelse på 10 − Fremragende. 924 af i alt 1895 anmeldelser" "
Bedømmelse på 8 − Udmærket. 522 af i alt 1895 anmeldelser" "
Bedømmelse på 6 − Okay. 216 af i alt 1895 anmeldelser" "
Bedømmelse på 4 − Dårligt. 124 af i alt 1895 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 109 af i alt 1895 anmeldelser" "

8,8/10

Rengøring

8,6/10

Service og personale

8,2/10

Faciliteter

8,2/10

Overnatningsstedets tilstand og faciliteter

8,4/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Tanya

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff are super friendly! The pool was great and had really comfy lounge chairs. The entire hotel is very well kept, we will definitely return.
Overnattede 1 nat i maj 2024
Svar fra Charlotte W. - General Manager den 27. maj 2024
Hello Tanya, Thank you for taking the time to provide this excellent feedback. We are thrilled to know that you enjoyed the stay. Hope to welcome you again.

10/10 Fremragende

Amirreza Hooshyar

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The receptionist, a lady from Ukraine, was very kind and helpful. It was a great exprience!
Overnattede 1 nat i maj 2024
Svar fra Charlotte W. - General Manager den 26. maj 2024
Thank you for taking time to review your recent hotel visit. We are thrilled to know we met your expectations and are excited to welcome you back again soon.

10/10 Fremragende

Sandra

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
I loved the attention at reception!
Overnattede 1 nat i maj 2024
Svar fra Charlotte W. - General Manager den 28. maj 2024
We're really grateful and appreciate you taking the time to share your experience with us. We hope to welcome you back soon and we're so happy to hear you enjoyed your stay!

10/10 Fremragende

Mike

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The person at check in was amazing!!!!!!
Overnattede 1 nat i maj 2024
Svar fra Charlotte W. - General Manager den 26. maj 2024
Thank you for leaving this review. We're so happy that our staff was able to make your stay more pleasurable. We look forward to welcoming you back again soon!

10/10 Fremragende

Meaghan

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Room was nice, centrally located and staff were very friendly/helpful
Overnattede 1 nat i maj 2024
Svar fra Charlotte W. - General Manager den 26. maj 2024
Thank you for leaving this review. We're so happy that our staff was able to make your stay more pleasurable. We look forward to welcoming you back again soon!

8/10 Udmærket

Paul

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Construction around the hotel make it very difficult to park. I should have called before I undertook the epic quest to find the entrance to parking. A heads-up from Expedia or the hotel itself would have been a big help
Overnattede 3 nætter i maj 2024
Svar fra Charlotte W. - General Manager den 26. maj 2024
We're really grateful and appreciate you taking the time to share your experience with us. The construction is finished, however we are really sorry you had such experience during your stay. We hope to welcome you back soon with much greater experience and we're so happy to hear you enjoyed your stay overall.

4/10 Dårligt

Joseph

Z
Overnattede 1 nat i maj 2024
Svar fra Charlotte W - General Manager den 26. maj 2024
Hi Joseph, Thank you for taking the time to leave your feedback. We sincerely apologize for not meeting your expectation. However, we would really appreciate to discuss this further and work towards improvement. Would you be able to contact the hotel directly at your convenience? Hope to hear from you soon!

10/10 Fremragende

Damien

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
6$ for parking in the garage. Good deal.
Overnattede 1 nat i maj 2024
Svar fra Charlotte W. - General Manager den 23. maj 2024
We're really grateful and appreciate you taking the time to share your experience with us. We hope to welcome you back soon and we're so happy to hear you enjoyed your stay!

8/10 Udmærket

Kevin

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
God stay
Overnattede 1 nat i april 2024
Svar fra Charlotte W. - General Manager den 23. maj 2024
We're really grateful and appreciate you taking the time to share your experience with us. We hope to welcome you back soon and we're so happy to hear you enjoyed your stay!

10/10 Fremragende

Natasha

Synes godt om: Rengøring
Overnattede 1 nat i maj 2024
Svar fra Charlotte W. - General Manager den 23. maj 2024
We're really grateful and appreciate you taking the time to share your experience with us. We hope to welcome you back soon and we're so happy to hear you enjoyed your stay!

10/10 Fremragende

Kelly

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We had a stay. Everything was good for us. The staff and the employees were really accommodating. It was a good sleep.
Overnattede 3 nætter i maj 2024
Svar fra Charlotte W. - General Manager den 22. maj 2024
Thank you for taking time to review your recent hotel visit. We are thrilled to know we met your expectations and are excited to welcome you back again soon.

8/10 Udmærket

Christian

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra Charlotte W - General Manager den 22. maj 2024
Hello Christian, Thank you for the positive feedback. We hope to welcome you again.

8/10 Udmærket

Jamie

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Try to replace creamers in room on a regular basis for coffee as they were expired.
Overnattede 2 nætter i maj 2024
Svar fra Charlotte W. - General Manager den 23. maj 2024
We're really grateful and appreciate you taking the time to share your experience with us. Thank you for letting us know about the inconvenience you had during your stay, we are really sorry about it and will make a note for ourselves to further elevate guest's experience. We hope to welcome you back soon and we're so happy to hear you enjoyed your stay overall!

10/10 Fremragende

Mohammed

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff and everything was great. Neat and clean.
Overnattede 5 nætter i maj 2024
Svar fra Charlotte W. - General Manager den 22. maj 2024
Thank you for taking time to review your recent hotel visit. We are thrilled to know we met your expectations and are excited to welcome you back again soon.

10/10 Fremragende

Claudia

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great place to stay but outside of the hotel is a bit sketchy
Overnattede 1 nat i maj 2024
Svar fra Charlotte W. - General Manager den 22. maj 2024
We're really grateful and appreciate you taking the time to share your experience with us. We hope to welcome you back soon and we're so happy to hear you enjoyed your stay!

10/10 Fremragende

Amanda, Swift Current

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Gentleman at front desk was gem and should be given a raise immediately
Overnattede 1 nat i maj 2024
Svar fra Charlotte W. - General Manager den 20. maj 2024
We're really grateful and appreciate you taking the time to share your experience with us. We hope to welcome you back soon and we're so happy to hear you enjoyed your stay!

8/10 Udmærket

Paulo Xavier da

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Construction work around the property made access by car extremely difficult. Check in was busy and took quite a while.
Overnattede 1 nat i maj 2024
Svar fra Charlotte W. - General Manager den 20. maj 2024
Thank you for taking time to review your recent hotel visit. We are thrilled to know that you enjoyed your stay overall! We appreciate the feedback and will be looking into things further to elevate the guest experience. Hope to welcome you back soon!

10/10 Fremragende

Ramneet

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra Charlotte W. - General Manager den 22. maj 2024
Thank you for taking time to review your recent hotel visit. We are thrilled to know we met your expectations and are excited to welcome you back again soon.

8/10 Udmærket

Bonaventure

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Nice clean and up to date, everything appears up to date
Overnattede 1 nat i maj 2024
Svar fra Charlotte W. - General Manager den 22. maj 2024
We're really grateful and appreciate you taking the time to share your experience with us. We hope to welcome you back soon and we're so happy to hear you enjoyed your stay!

10/10 Fremragende

Edith

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We would have enjoyed our stay at Sandman better had it not been for the construction that was happening on the road and drilling through the night. Other than that, the space was clean, bed was comfy! loved the convenience of a restaurant right in the hotel. Great amenities, train station just a few steps away which would make exploring downtown easy. The staff were incredibly friendly! Many thanks to Chaitali and Kateryna for their awesome service!
Overnattede 2 nætter i maj 2024
Svar fra Charlotte W. - General Manager den 26. maj 2024
Thank you for leaving this review. We're so happy that Kateryna and Chaitali were able to make your stay more pleasurable. The construction is done, however We are really sorry you had such experience during your stay. We look forward to welcoming you back again soon with even greater experience!

10/10 Fremragende

Jeremy

👍
Overnattede 1 nat i marts 2024
Svar fra Charlotte W. - General Manager den 20. maj 2024
We're really grateful and appreciate you taking the time to share your experience with us. We hope to welcome you back soon and we're so happy to hear you enjoyed your stay!

10/10 Fremragende

Omena, Edmonton

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Transportation
Overnattede 1 nat i maj 2024
Svar fra Charlotte W. - General Manager den 26. maj 2024
We're really grateful and appreciate you taking the time to share your experience with us. We hope to welcome you back soon and we're so happy to hear you enjoyed your stay!

10/10 Fremragende

Jasmine

Rejste med partner
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
This hotel was amazing- sleek, modern style carefully appointed. The staff is both friendly and considerate. The one thing I wasn’t happy with was the loud combination of musics playing in the lobby and restaurant, which compete with each other and make it unpleasant.
Overnattede 1 nat i maj 2024
Svar fra Charlotte W. - General Manager den 20. maj 2024
Thank you for taking time to review your recent hotel visit. We are thrilled to know that you enjoyed your stay! We appreciate the feedback and will be looking into things further to elevate the guest experience. Hope to welcome you back soon!

8/10 Udmærket

jacqueline

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Synes ikke om: Faciliteter
Nice hotel experience. We were on 12th floor which was very quiet, even with the c-train right outside. It’s located in very convenient place because of the c-train proximity (in the free fare zone) but it’s also one of Calgary’s worst areas for street drug use so safety might be a concern if you’re a solo traveller.
Overnattede 1 nat i maj 2024
Svar fra Charlotte W. - General Manager den 20. maj 2024
We're really grateful and appreciate you taking the time to share your experience with us. We are sorry you had some inconveniences with the area. We hope to welcome you back soon with much better experience and we're so happy to hear you enjoyed your stay!

10/10 Fremragende

Danielle

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Wonderfully surprised!
Overnattede 2 nætter i maj 2024
Svar fra Charlotte W. - General Manager den 20. maj 2024
Thank you for taking time to review your recent hotel visit. We are thrilled to know we met your expectations and are excited to welcome you back again soon.

8/10 Udmærket

David

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Excellent hotel, area OK, easy access for downtown
Overnattede 3 nætter i maj 2024
Svar fra Charlotte W. - General Manager den 18. maj 2024
We're really grateful and appreciate you taking the time to share your experience with us. We hope to welcome you back soon and we're so happy to hear you enjoyed your stay!

6/10 Okay

Gregory

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
I would say this is an average mid level hotel. We were mostly happy with our stay, the location is good for walking downtown, but it is right beside the train so it was very loud. There was construction right infront of the parking entrance that you could only access from the south which is not the hotels fault, but a warning would have been nice as it was our first time driving downtown and it was stressful. As for the hotel itself, staff were very friendly and polite, we didn’t realize it was paid parking and so they ungraded us to a king suite to be courteous. The hotel room was average, some garbage left behind, but pretty clean other wise. Hot water took about 5 minutes before it was even warm, it got hot eventually. The bed was pretty stiff but not too bad. Very much an average experience for us for the price. Would we stay here again? Possibly, but we’ve decided staying downtown is not for us due to the busyness.
Overnattede 4 nætter i maj 2024
Svar fra Charlotte W - General Manager den 22. maj 2024
Hello Gregory, Thank you for sharing your experience with us. We sincerely apologize for all the issues during your stay including construction. We appreciate your feedback and will address your concerns to improve our services moving forward.

10/10 Fremragende

Jamila

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Good service, friendly people .
Overnattede 3 nætter i maj 2024
Svar fra Charlotte W. - General Manager den 18. maj 2024
We're really grateful and appreciate you taking the time to share your experience with us. We hope to welcome you back soon and we're so happy to hear you enjoyed your stay!

10/10 Fremragende

Michael

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent staff. Good location close to shopping, dining and the river. Great quiet rooms. Good amenities like a microwave, coffee maker, kettle.
Overnattede 1 nat i maj 2024
Svar fra Charlotte W. - General Manager den 18. maj 2024
We're really grateful and appreciate you taking the time to share your experience with us. We hope to welcome you back soon and we're so happy to hear you enjoyed your stay!

10/10 Fremragende

Dawn

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i maj 2024
Svar fra Charlotte W. - General Manager den 18. maj 2024
We're really grateful and appreciate you taking the time to share your experience with us. We hope to welcome you back soon and we're so happy to hear you enjoyed your stay!

10/10 Fremragende

Wervin

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Had a great stay with my wife. Friendly and helpful staff. Clean rooms.
Overnattede 3 nætter i maj 2024
Svar fra Charlotte W. - General Manager den 16. maj 2024
We're really grateful and appreciate you taking the time to share your experience with us. We hope to welcome you back soon and we're so happy to hear you enjoyed your stay!

8/10 Udmærket

Paul

Rejste med familie
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i maj 2024
Svar fra Charlotte W. - General Manager den 16. maj 2024
We're really grateful and appreciate you taking the time to share your experience with us. We hope to welcome you back soon and we're so happy to hear you enjoyed your stay!

4/10 Dårligt

Shaina

Overnattede 2 nætter i maj 2024
Svar fra Charlotte W. - General Manager den 22. maj 2024
Hello Shaina, We apologize for any inconvenience during your stay. Please let us know your concerns and we will improve it moving forward.

10/10 Fremragende

Wadiha

Forretningsrejsende, Rejste med familie og småbørn
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Ver friendly staff
Overnattede 3 nætter i maj 2024
Svar fra Charlotte W. - General Manager den 16. maj 2024
We're really grateful and appreciate you taking the time to share your experience with us. We hope to welcome you back soon and we're so happy to hear you enjoyed your stay!

8/10 Udmærket

Adam

Rejste i en gruppe
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
The area is somewhat sketchy and did not feel safe past it's locked hours. The showering ammendities we're passable however were somewhat limited. Room cleaning didn't touch any used provided glasses, so they added up over a few days. The bed cleanup was supberb and the staff were kind, however there was some miscommunication on the system of parking payment that caused me to spend unnecessarily for the first 2 nights.
Overnattede 4 nætter i maj 2024
Svar fra Charlotte W. - General Manager den 16. maj 2024
Thank you for taking time to review your recent hotel visit. Your feedback is of the utmost importance to us. We are constantly striving to provide the ideal experience for our guests, and your input helps us to define that experience. We greatly appreciate that you mentioned some things that were not convenient during your stay and we sincerely apologize for it, We will have a look on our procedures to further elevate guest's experience. We hope to welcome you back soon with much greater experience.

10/10 Fremragende

Geom Frecel

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The ambiance was nice. Its perfect.
Overnattede 4 nætter i maj 2024
Svar fra Charlotte W. - General Manager den 14. maj 2024
Hello Geom, Thank you very much for sharing your positive experience with us. We hope to welcome you again.

8/10 Udmærket

Effie

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i maj 2024
Svar fra Charlotte W. - General Manager den 13. maj 2024
We're really grateful and appreciate you taking the time to share your experience with us. We hope to welcome you back soon and we're so happy to hear you enjoyed your stay!

10/10 Fremragende

Adelina

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great Location and Staff
Overnattede 1 nat i maj 2024
Svar fra Charlotte W. - General Manager den 13. maj 2024
We're really grateful and appreciate you taking the time to share your experience with us. We hope to welcome you back soon and we're so happy to hear you enjoyed your stay!

6/10 Okay

Marlo

Overnattede 2 nætter i maj 2024
Svar fra Charlotte W. - General Manager den 13. maj 2024
Thank you for taking time to review your recent hotel visit. Your feedback is of the utmost importance to us. We are constantly striving to provide the ideal experience for our guests, and your input helps us to define that experience. If you do have a minute to speak with us over the phone for us to make some notes about things we need to have a look at to further elevate guest's experience, we will really appreciate it. We hope to welcome you back with much better experience.

10/10 Fremragende

Megahan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
No issues. Clean.
Overnattede 2 nætter i maj 2024
Svar fra Charlotte W. - General Manager den 13. maj 2024
We're really grateful and appreciate you taking the time to share your experience with us. We hope to welcome you back soon and we're so happy to hear you enjoyed your stay!

8/10 Udmærket

Maciej

Synes godt om: Rengøring, service og personale
We got what we paid for
Overnattede 1 nat i maj 2024
Svar fra Charlotte W. - General Manager den 28. maj 2024
We're really grateful and appreciate you taking the time to share your experience with us. We hope to welcome you back soon and we're so happy to hear you enjoyed your stay!

10/10 Fremragende

Helina

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
I like the area it’s convenient place and the hotel is quiet and give a good service!
Overnattede 3 nætter i maj 2024
Svar fra Charlotte W. - General Manager den 9. maj 2024
We're really grateful and appreciate you taking the time to share your experience with us. We hope to welcome you back soon and we're so happy to hear you enjoyed your stay!

8/10 Udmærket

Mikaela

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra Charlotte W. - General Manager den 9. maj 2024
We're really grateful and appreciate you taking the time to share your experience with us. We hope to welcome you back soon and we're so happy to hear you enjoyed your stay!

8/10 Udmærket

adam

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Clean room. easy check in. Good location.
Overnattede 2 nætter i april 2024
Svar fra Charlotte W. - General Manager den 8. maj 2024
We're really grateful and appreciate you taking the time to share your experience with us. We hope to welcome you back soon and we're so happy to hear you enjoyed your stay!

10/10 Fremragende

Marissa

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I love staying here when I Come to Calgary, such a prime spot downtown
Overnattede 1 nat i maj 2024
Svar fra Charlotte W. - General Manager den 8. maj 2024
We're really grateful and appreciate you taking the time to share your experience with us. We hope to welcome you back soon and we're so happy to hear you enjoyed your stay!

6/10 Okay

Julie

Rejste med partner
Synes godt om: Rengøring, service og personale
The hotel was wonderful and the front desk staff very helpful. Paper cups gave the quality a little cheap feel but that was it Sadly the service at the attached restaurant Moxies was a huge letdown but nothing to do with the hotel at all.
Overnattede 4 nætter i maj 2024
Svar fra Charlotte W - General Manager den 6. maj 2024
Thank you for taking time to review your recent hotel visit. Your feedback is of the utmost importance to us. We are constantly striving to provide the ideal experience for our guests, and your input helps us to define that experience. We greatly appreciate you mentioned some things we need to have a look at to further elevate our guest’s experience. We hope to welcome you back soon!

10/10 Fremragende

TOMASZ

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Beautiful view
Overnattede 1 nat i april 2024
Svar fra Charlotte W - General Manager den 6. maj 2024
We're really grateful and appreciate you taking the time to share your experience with us. We hope to welcome you back soon and we're so happy to hear you enjoyed your stay!

6/10 Okay

Huajun, Edmonton

Overnattede 1 nat i maj 2024
Svar fra Charlotte W. - General Manager den 26. maj 2024
Dear Huajun, we sincerely apologize for not being able to meet your expectations. We would love the opportunity to discuss this further. Would you please call the hotel directly? Hope to welcome you back with a better experience.

10/10 Fremragende

Jennie

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i maj 2024
Svar fra Charlotte W. - General Manager den 8. maj 2024
We're really grateful and appreciate you taking the time to share your experience with us. We hope to welcome you back soon and we're so happy to hear you enjoyed your stay!

8/10 Udmærket

Linda

Overnattede 1 nat i maj 2024
Svar fra Charlotte W. - General Manager den 26. maj 2024
We're really grateful and appreciate you taking the time to share your experience with us. We hope to welcome you back soon and we're so happy to hear you enjoyed your stay!