Hoteller i Caimito

"Beautiful property and rooms. However, at this price we were expecting 7 star service and that was not the case. The staff at the pool/bar/restaurant seemed to be bothered when we asked for service. They mostly congregated by the towel area and checked their phones more than they us. You can get far better service in other cheaper hotels. We were hoping to lounge and be take n care of but instead we were told about a 4pm last call (not offered anything) and when the birds took half the breakfast...

"35 dollars for check-in a hour before 4.00 That a log"

"Beautiful stay! We will be back. The parking area was a bit rough, but it could be water damage. But the grounds of the resort were beautiful. We stayed in a one bedroom, king. Full kitchen, nice to be able to get some groceries to save on breakfast or a light lunch. The Mahi Mahi bar was nice, decent pricing. No cash accept on property. Overall wonderful stay!"

"Awesome stay! Local restaurants are delicious as well as the restaurants in the hotel! Very comfortable beautiful stay."

"Great place to stay "

"you need a elevator, for handy cap person,and a breakfast station."

"The location in old SAN Juan was perfect. Easy walking"

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"Very clean , staff was very friendly and helpful would recommend them 100% "

"The view was nice, room looked nice and clean however, there wasn’t enough counter space. Also, the A/C didn’t put out enough air and didn’t cool the room very well. The one thing that we didn’t appreciate was when there was no transparency when we ordered drinks on the beach in regards to being upfront about the expensive service charge. An average 12 ounce beer and a 12 ounce pina colada…$34 plus a tip, $40 total. Probably won’t stay at this place again."

"The ocean front view was amazing , however the property needs to be updated !"

"Beautiful property, gorgeous room, as pictured if not more beautiful! Good location, friendly staff, comfy bed!"

"Beautiful views and a good location! The staff was very friendly and every person we interacted with was great! The restaurant was delicious!! Snorkeling and restaurants walking distance. We had an accessible room for some reason and when we showered the whole bathroom floor would be soaking wet so we would slip around which was annoying. Our door was broken and very hard to open and close. I felt bad for the other guests when I had to leave early for an excursion because my door was so loud...

"No iron in room but they do have a steamer available upon request. Room was clean and staff is freiandly."

"Excellent location and super helpful staff!! I’ll be reminiscing on my stay in Santurce for a while. The walk to the beach and downtown wasn’t bad at all. Will be back!"

"Si está buscando 5 estrellas este no tu lugar , si busca buen servicio, buena comida, buen trato , entretenimiento, buena playa , la piscina ,la ubicación, bailar , cantar, este yo le doy 10 estrellas, Gracias 🙏"