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Anmeldelser af Crow Wood Hotel & Spa Resort

5 out of 5
Crow Wood Hotel & Spa Resort
Holme Road, Burnley, England

Anmeldelser

9,6

Enestående

Bedømmelse på 10 − Fremragende. 364 af i alt 448 anmeldelser" "
Bedømmelse på 8 − Udmærket. 57 af i alt 448 anmeldelser" "
Bedømmelse på 6 − Okay. 18 af i alt 448 anmeldelser" "
Bedømmelse på 4 − Dårligt. 6 af i alt 448 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 3 af i alt 448 anmeldelser" "

9,8/10

Rengøring

9,6/10

Service og personale

9,6/10

Faciliteter

9,8/10

Overnatningsstedets tilstand og faciliteter

9,0/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Zeeshan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra Shannon den 19. apr. 2024
Thank you kindly for your feedback,We hope to welcome you again in the future.

10/10 Fremragende

jonathan, Blackpool

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We stayed here for one night and were very impressed. We made use of the Leisure Centre. Make sure you book The Spa if you want to use their facilities. The Lakeside Bar area was very nice with a vast selection of spirits including alcohol free cocktails and bottled beer/cider. We went to the “Allo Allo” dining experience which was fab. We had a good night’s sleep in a comfortable bed, then woke up and had a buffet Full English breakfast which also had a croissants gluten free muffins fruit and yoghurt. We would highly recommend this place.
Overnattede 1 nat i marts 2024
Svar fra Shannon den 17. apr. 2024
Thank you for your feedback. We hope to welcome you again in the future.

10/10 Fremragende

Christopher

Great hotel
Overnattede 2 nætter i marts 2024
Svar fra Shannon den 11. mar. 2024
Thank you for your feedback,We hope to welcome you again in the future.

10/10 Fremragende

Mark

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great modern hotel with good facilities, good choice of restaurants serving good quality produce at reasonable prices.
Overnattede 2 nætter i februar 2024
Svar fra Shannon den 28. feb. 2024
Thank you for your feedback,We hope to welcome you again in the future.

10/10 Fremragende

Connor

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter
Perfect, no other way to put it. The staff were amazing and the food was amazing, would definitely reccomend.
Overnattede 1 nat i februar 2024
Svar fra Shannon den 18. feb. 2024
Thank you for your feedback, We hope to welcome you here again in the future!

8/10 Udmærket

Terry

We love staying at crowwood only this time the room was a bit cold apart from that we really enjoy our stay , and the fabulous food at wilfreds we will be back 👍🌹
Overnattede 1 nat i februar 2024
Svar fra Shannon den 18. feb. 2024
Thank you for your feedback, We hope to welcome you here again in the future!

10/10 Fremragende

Susan

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
3 night stay
we had a ver nice 3 night stay, we weren't in the hotel a lot of the time as we had a family funeral. I used the gym, well equipped and good equipment. We had breakfast all very good and we weren't rushed from the table which was really nice. Every member of staff we spoke to was really pleasant, helpful and polite. Rooms were cleaned every day and they are a good size. I would stay in this hotel again.
Overnattede 3 nætter i februar 2024
Svar fra Shannon den 18. feb. 2024
Thank you for your feedback, We hope to welcome you here again in the future!

10/10 Fremragende

Christopher

The rooms are amazing, the desk staff are also amazing but the restaurant and bar staff could do with some extra training. I stayed in the hotel for a total of 10 nights, going to the breakfast every morning. Each morning the hostess at the breakfast would ask us the same robotic questions, including if we’d eaten there before. They should recognize guests that are there for a longer stay and say welcome back. Also not sure why you have to show your room card for every single round of drinks. Again some of the staff are just robotic. It doesn’t make you feel welcome. Overall a really amazing hotel, just wish some of the staff would pay a little more attention to their guests.
Overnattede 1 nat i februar 2024
Svar fra Shannon den 14. feb. 2024
Dear Christopher, We ask to see our guest tab card when they buy food and drinks to ensure that all the charges are added to the correct bedroom. Thank you kindly for your feedback, We hope to welcome you again in the future.

10/10 Fremragende

Andrea

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2024
Svar fra Shannon den 14. feb. 2024
Thank you kindly for your feedback, We hope to welcome you again in the future.

10/10 Fremragende

April

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It’s my 2nd time at this property from checking in to checking out was so easy The hotel facilities was enjoyable. We did the spa on our last visit That was a lovely experience. Rooms are big n lovely comfy beds Thank you
Overnattede 1 nat i februar 2024
Svar fra Shannon den 14. feb. 2024
Thank you kindly for your feedback, We hope to welcome you again in the future.

10/10 Fremragende

Christopher

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great hotel and spa, wonderful food. Would be nice if they offered some cask beers in the bar though.
Overnattede 2 nætter i januar 2024
Svar fra Sandra den 5. feb. 2024
Thank you for your great review, we look forward to welcoming you back

10/10 Fremragende

Keith

Overnattede 1 nat i januar 2024
Svar fra Sandra den 5. feb. 2024
Thank you for your great review, we look forward to welcoming you back

8/10 Udmærket

Frank

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
A good hotel.Staff on the ball .Very clean .Good restaurants .Nothing to dislike.
Overnattede 1 nat i januar 2024
Svar fra Sandra den 5. feb. 2024
Thank you for your great review, we look forward to welcoming you back

10/10 Fremragende

Steven, Bolton

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i januar 2024
Svar fra Sandra den 5. feb. 2024
Thank you for your great review, we look forward to welcoming you back

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i januar 2024
Svar fra Sandra den 5. feb. 2024
Thank you for your great review, we look forward to welcoming you back

8/10 Udmærket

Andrew

Overnattede 1 nat i januar 2024
Svar fra Sandra den 5. feb. 2024
Thank you for your great review, we look forward to welcoming you back

10/10 Fremragende

Les

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fantastic hotel, nice chilled relaxed vibe Food was excellent … will be returning
Overnattede 1 nat i januar 2024
Svar fra Shannon den 6. jan. 2024
Thank you for your feedback, We hope to welcome you again in the future!

10/10 Fremragende

Jacqueline

Overnattede 1 nat i december 2023
Svar fra Sandra den 5. feb. 2024
Thank you for your great review, we look forward to welcoming you back

8/10 Udmærket

Joseph

Overnattede 1 nat i december 2023
Svar fra Sandra den 5. feb. 2024
Thank you for your great review, we look forward to welcoming you back

10/10 Fremragende

Ian, Bolton

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Fabulous overnight stay at Crow Wood Hotel & Spa, the hotel and grounds on the drive up were very well presented which carried on into the hotel....Rooms were large and spotlessly clean, Food was excellent as was the breakfast buffet. Would definitely recommend and stay again in the future.
Overnattede 1 nat i december 2023
Svar fra Shannon den 30. dec. 2023
Thank you for your feedback. We hope to welcome you again in the future.

8/10 Udmærket

Jennifer

Rejste med familie
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Enjoyed our stay, hotel and bedroom super clean and very friendly staff. Did not like the fact it is a totally cashless resort so be prepared to bring credit and debit cards! Also access to pool means just this! No seating around pool and jacuzzi was out of order, if you want to relax an swim you will have to book the spa a separate area.
Overnattede 1 nat i december 2023
Svar fra Shannon den 30. dec. 2023
Thank you for your feedback. We hope to welcome you again in the future.

10/10 Fremragende

Wendy

Overnattede 1 nat i december 2023
Svar fra Shannon den 30. dec. 2023
Thank you for your feedback. We hope to welcome you again in the future.

8/10 Udmærket

Nicola

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Beautiful hotel and spar service was excellent. Bar prices a little expensive
Overnattede 1 nat i december 2023
Svar fra Shannon den 30. dec. 2023
Thank you for your feedback. We hope to welcome you again in the future.

10/10 Fremragende

John

Overnattede 1 nat i december 2023
Svar fra Shannon den 30. dec. 2023
Thank you for your feedback. We hope to welcome you again in the future.

8/10 Udmærket

Paul

Overnattede 1 nat i december 2023
Svar fra Shannon den 30. dec. 2023
Thank you for your feedback. We hope to welcome you again in the future.

10/10 Fremragende

Paul

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Top notch establishment with first class service
Don't normally review but everything was exceptional. All staff are a credit to the establishment. Absolutely amazing place that is just going to get better with significant further investment in the spa facilities (which are already top notch).
Overnattede 1 nat i december 2023
Svar fra Shannon den 30. dec. 2023
Thank you for your feedback. We hope to welcome you again in the future.

10/10 Fremragende

Jennifer

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Stunning Hotel. There is nothing that Crow Wood need to improve on. Exceptional hotel in every aspect.
Overnattede 1 nat i december 2023
Svar fra Shannon den 30. dec. 2023
Thank you for your feedback. We hope to welcome you again in the future.

10/10 Fremragende

Yuko

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i december 2023
Svar fra Shannon den 30. dec. 2023
Thank you for your feedback. We hope to welcome you again in the future.

10/10 Fremragende

Andrea

Overnattede 1 nat i december 2023
Svar fra Shannon den 17. dec. 2023
Thank you for your feedback. We hope to welcome you again soon.

4/10 Dårligt

Elizabeth

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Synes ikke om: Værelsets komfort
Disappointed
Very disappointed with our bedroom. I didn’t request a disabled room and yet I ended up with one. Lighting in room was too dark and impossible to see to dry your hair. Shower was cold ( reported). Heating didn’t appear to work and all in all a very disappointing experience
Overnattede 1 nat i december 2023
Svar fra Simona den 16. dec. 2023
Thank you for your review, we have sent you an email directly to you.

10/10 Fremragende

Matthew

Overnattede 1 nat i december 2023
Svar fra Shannon den 7. dec. 2023
Thank you for your feedback. We hope to welcome you again soon!

10/10 Fremragende

Paul

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Very nice hotel staff very friendly and attentive great overnight stay whilst staying for spa day all very good only complaint didn’t like the coffee from either the bar in hotel or spa tasted funny and not very hot but enjoyed the stay nevertheless great hotel comfortable rooms and clean and comfortable
Overnattede 1 nat i november 2023
Svar fra Shannon den 7. dec. 2023
Thank you for your feedback. We hope to welcome you again soon!

10/10 Fremragende

Matthew

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Lovely modern country hotel with excellent dining
Overnattede 2 nætter i november 2023
Svar fra Shannon den 7. dec. 2023
Thank you for your feedback. We hope to welcome you again soon!

10/10 Fremragende

Wayne

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i november 2023
Svar fra Shannon den 7. dec. 2023
Thank you for your feedback. We hope to welcome you again soon!

8/10 Udmærket

Reba

Overnattede 2 nætter i november 2023
Svar fra Shannon den 7. dec. 2023
Thank you for your feedback. We hope to welcome you again soon!

10/10 Fremragende

Craig

Overnattede 2 nætter i november 2023
Svar fra Shannon den 7. dec. 2023
Thank you for your feedback. We hope to welcome you again soon!

6/10 Okay

Jaspal

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter
Staff was friendly, wide open space for the rooms. However, leisure facilities quite average sometimes overcrowded, very noisy outdoors due to rain hitting off the metal drainage system disrupting sleep, no USB ports for charging and no toothbrush which is a let down.
Overnattede 1 nat i november 2023
Svar fra Shannon den 7. dec. 2023
Thank you for your feedback. We hope to welcome you again soon!

10/10 Fremragende

Gareth

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Cleanest hotel I've been to, nice quiet relaxing place!
Overnattede 2 nætter i oktober 2023
Svar fra Shannon den 1. nov. 2023
Thank you for your feedback. We hope to welcome you again in the future.

6/10 Okay

Kathryn

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i oktober 2023
Svar fra Shannon den 27. okt. 2023
Thank you for your feedback. We hope to welcome you again in the future.

10/10 Fremragende

Jasmohan

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Excellent hotel experience! Everything was fabulous! Facilities were amazing.
Overnattede 1 nat i oktober 2023
Svar fra Sandra den 25. okt. 2023
Thank you for your great review . We look forward to welcoming you back

10/10 Fremragende

Susan

Overnattede 1 nat i oktober 2023
Svar fra Sandra den 25. okt. 2023
Thank you for your great review . We look forward to welcoming you back

6/10 Okay

Dawn

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Location
Overnattede 1 nat i oktober 2023
Svar fra Shannon den 23. okt. 2023
Thank you for your feedback. We hope to welcome you again in the future!

10/10 Fremragende

Kath

Rejste med familie
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
All the staff where very friendly and welcoming
Overnattede 1 nat i oktober 2023
Svar fra Shannon den 18. okt. 2023
Thank you kindly for your feedback. We hope to welcome you again in the future.

10/10 Fremragende

Rebecca

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Solo escape
Fantastic solo escape for a few days. Food lovely and well labelled with allergens. Rooms clean and modern. Staff really friendly.
Overnattede 2 nætter i oktober 2023
Svar fra Shannon den 13. okt. 2023
Thank you kindly for your feedback,We hope to welcome you again in the future!

10/10 Fremragende

Ayleen

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Excellent
I could not fault anything. Looking forward to returning. Outstanding chef.
Overnattede 1 nat i oktober 2023
Svar fra Shannon den 13. okt. 2023
Thank you kindly for your feedback,We hope to welcome you again in the future!

10/10 Fremragende

Andrea

Overnattede 1 nat i september 2023
Svar fra Shannon den 13. okt. 2023
Thank you kindly for your feedback,We hope to welcome you again in the future!

6/10 Okay

Steve, Corsham

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
When we arrived we could see that there was a large wedding taking place at the hotel. On checkin I specifically asked if our room would hear the noise from the weeding and was told we would not hear anything How wrong were they!!! The noise was so loud I could feel my teeth vibrating from the bass speaker. Phone reception who said they would pass this onto management and clearly did not care. In the morning I tackled reception again who clearly did not care. Was told management would call me and to date no call. My strongest advise would be NOT to book this hotel if a wedding is taking place
Svar fra Shannon den 1. okt. 2023
Thank you for your feedback. Please contact hotel reception so we can address this.

10/10 Fremragende

julie

Overnattede 1 nat i september 2023
Svar fra Shannon den 1. okt. 2023
Thank you for your feedback. We hope to welcome you again in the future.

10/10 Fremragende

Nikki

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
I stay in this hotel often visiting my family. This time there was an event on and unfortunately my room was above the noise of the music. The response by the Hotel towards me and my complaint made me happy, there was not much they could do, however they responded in the best way. I'll request a quiet room on future bookings.
Overnattede 1 nat i september 2023
Svar fra Shannon den 1. okt. 2023
Thank you for your feedback, We hope to welcome you again in the future.

10/10 Fremragende

Nicola

Overnattede 1 nat i september 2023
Svar fra Shannon den 1. okt. 2023
Thank you for your feedback, We hope to welcome you again in the future.