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Anmeldelser af The Stone Castle Hotel & Conference Center

2.5 out of 5
The Stone Castle Hotel & Conference Center
3050 Green Mountain Drive, Branson, MO

Anmeldelser

8,6

Fremragende

Bedømmelse på 10 − Fremragende. 762 af i alt 1468 anmeldelser" "
Bedømmelse på 8 − Udmærket. 444 af i alt 1468 anmeldelser" "
Bedømmelse på 6 − Okay. 152 af i alt 1468 anmeldelser" "
Bedømmelse på 4 − Dårligt. 79 af i alt 1468 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 31 af i alt 1468 anmeldelser" "

8,8/10

Rengøring

8,8/10

Service og personale

8,4/10

Faciliteter

8,2/10

Overnatningsstedets tilstand og faciliteter

8,4/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Phylicia

Synes godt om: Faciliteter
Great pool was always busy hot tub is small
Overnattede 4 nætter i maj 2024

10/10 Fremragende

Season

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice hometown staff. Remembered me from my call yesterday even on a busy holiday weekend.
Overnattede 1 nat i maj 2024
Svar fra Front desk supervisor den 27. maj 2024
Thank you for staying with us.

10/10 Fremragende

Lisa

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Love the building. Very friendly and helpful employees. Close to shopping.Very clean.
Overnattede 2 nætter i maj 2024
Svar fra Front desk supervisor den 27. maj 2024
Thank you for your feedback Lisa, and thank you for staying with us.

8/10 Udmærket

Amy

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
I liked the location and appreciate the natural enhancement on the property. The staff was very helpful and welcoming. I noticed one issue with the side door not locking in building 2; otherwise, everything was very good.
Overnattede 2 nætter i maj 2024
Svar fra Front desk supervisor den 27. maj 2024
Thank you for your feedback Amy, and thank you for staying with us.

2/10 Forfærdeligt

Jennifer

Rejste med familie
Synes godt om: Service og personale
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Our room smelled like mildew. The entire building smells like mildew. The shower in room 1330 felt like I was going to fall through the floor. Every step taken made a horrible cracking noise. (I’m 110lb). The floors were sticky and the carpet as well! I honestly got to our room- looked at my husband and cried.
Overnattede 1 nat i maj 2024
Svar fra Front desk supervisor den 27. maj 2024
I apologize sincerely for your stay. We could have moved you to another room immediately or sent housekeeping up to your room right away as well. Please if that ever happens again let the front desk know right away and we can get you taken care of. I apologize again.

8/10 Udmærket

Natalie

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i maj 2024

6/10 Okay

jana, tulsa

Synes godt om: Rengøring
Convenient location with lots of parking. The room had a lot of cosmetic issues, looks like a recent update but definitely a hit and miss on things they fixed and things they didn’t fix. Room was next to door at the end of the hall and it was very noisy!!! Ladies cleaning the rooms weren’t friendly, too busy talking to each other in Spanish. Oh well, there’s a lot of other places to stay in Branson.
Overnattede 4 nætter i maj 2024
Svar fra Front Desk Manager den 26. maj 2024
Thank you for your feedback Jana.

8/10 Udmærket

Virginia

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i maj 2024
Svar fra Front desk supervisor den 23. maj 2024
Thank you for staying with us Virginia.

10/10 Fremragende

bruce

Rejste med familie, Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I like. A lot of hotels we've been to, but this 1 was 1 of the best Jacuzzi Across the room from the beds.
Overnattede 1 nat i maj 2024
Svar fra Front Desk Supervisor den 22. maj 2024
Thank you for your feedback Bruce, and thank you for staying with us.

10/10 Fremragende

Carrie

Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Convienant to where I need to go and why I am there.
Overnattede 4 nætter i maj 2024
Svar fra Front Desk Supervisor den 21. maj 2024
Thank you for staying with us Carrie.

6/10 Okay

Brenda

Rejste i en gruppe
Synes godt om: Overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
The stay was fine except 3 buildings and no front desk in 2 or 3. Their security was maintenance people who we only seems once in 3 days. There were 15 year old boys who were wild Friday night in the pool in building 3. Parents were outside drinking. People came to building 2 pool and hot tub to get away. Saturday night in building 2 pool and hot tub we had to put up with 3 adults acting worse then the teenagers. They were diving in throwing balls and just rude. They were fine getting the kids to act worse and lie. No security or supervision to be sure rules were followed. Just disappointed! Our room was fine and breakfast was great! Best I’ve had at a hotel where breakfast was included. Others complained about the noise but I didn’t notice. We went to have a relaxing weekend but was disappointed. Will not stay here next Branson visit
Overnattede 2 nætter i maj 2024
Svar fra Front desk Supervisor den 20. maj 2024
Thank you for your feedback, I sincerely apologize about the unruly guests during your stay with us. We hope you give us another try in the future thank you for staying with us Brenda.

10/10 Fremragende

Madinah

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The room was smaller than the one we booked online, so they upgraded us to the Presidential Suite for free! We loved this place!
Overnattede 1 nat i maj 2024
Svar fra Front desk supervisor den 19. maj 2024
Thank you for staying with us Madinah.

10/10 Fremragende

Andrew

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The breakfast buffet was excellent and the grounds were beautiful. The staff was friendly and helpful.
Overnattede 3 nætter i maj 2024
Svar fra Front Desk Supervisor den 15. maj 2024
Thank you for your feedback, and thank you for staying with us Andrew.

10/10 Fremragende

Karie

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Lots of options in Branson
Overnattede 1 nat i april 2024
Svar fra Front desk supervisor den 14. maj 2024
Thank you for staying with us Karie.

8/10 Udmærket

Rhonda

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i maj 2024
Svar fra Front desk supervisor den 14. maj 2024
Thank you for staying with us Rhonda.

8/10 Udmærket

Carolyn

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We had a good stay. The beds were very comfortable
Overnattede 3 nætter i maj 2024
Svar fra Front Desk Supervisor den 12. maj 2024
Thank you for staying with us Carolyn.

6/10 Okay

J

Rejste med familie
Synes godt om: Rengøring
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Dining facility and swimming pools. The dining room was too small to accommodate the number of guests. The swimming pools were not conveniently located close to all the properties, and we're small.
Overnattede 2 nætter i april 2024
Svar fra Front Desk Supervisor den 12. maj 2024
Thank you for your feedback, and thank you for staying with us.

10/10 Fremragende

Susan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The Rooms felt&looked Very Clean!! Greatly Appreciated!! We Enjoyed our Stay Very much in Branson! THANK YOU for your Services!!
Overnattede 1 nat i maj 2024
Svar fra Front Desk Supervisor den 8. maj 2024
Thank you for your feedback and thank you for staying with us Susan.

6/10 Okay

Tiffany

Rejste med familie og småbørn
Synes godt om: Service og personale
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Property was okay at best. We were in town for one night for a competition. Staff was very friendly so they get a 10/10. However no staff present in our actual building. The building we were in had a pool and hot tub. THERE WAS A LEAKY PIPE ACTIVELY LEAKING INTO HOT TUB THROUGH LARGE HOLE IN THE CEILING. The amount of chlorine scent in the air burned your eyes and gave us a headache without getting in the water. When we got to our room there was hair in the tub and feces all down the front side of the toilet. Beds were advertised as pillow top without the comfy pillow top feel. Breakfast was the best part of our stay here.
Svar fra Front Desk Supervisor den 8. maj 2024
Hello Tiffany, I sincerely apologize for the state of your room that is unacceptable, next time let us know immediately so we can move you to a different room right away. We do have our maintenance check both of our pools and hot tubs every day and the chlorine levels to match the health dept standards. Thank you for your feedback and thank you for staying with us.

10/10 Fremragende

Autumn

Rejste med partner
This wonderful gem was found during a spur of the moment trip and we couldn’t have found a better place! 10/10 recommend! This will definitely become a regular of ours!
Overnattede 1 nat i maj 2024
Svar fra Front desk supervisor den 7. maj 2024
Thank you for your feedback, and thank you for staying with us Autumn.

6/10 Okay

Anthony

Rejste i en gruppe
The reason we chose the hotel is it had a Jacuzzi pool, but they closed the only Jacuzzi that worked the other Jacuzzi the Jets did not work very disappointed
Overnattede 4 nætter i april 2024
Svar fra Front desk supervisor den 5. maj 2024
I apologize about the jacuzzi being closed for the one day sorry for the inconvenience this caused.

6/10 Okay

Hannah

Overnattede 1 nat i maj 2024
Svar fra Front desk manager den 25. maj 2024
Thank you for your feedback Hannah.

10/10 Fremragende

Carrie

Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
I liked the fact how convenient it was to get to my sisters place. I was not satisfied how loud it was all weekend and no one seemed to do anything about it. Also no parking when I would come back.
Overnattede 5 nætter i april 2024
Svar fra Front Desk Manager den 4. maj 2024
Thank you for your feedback Carrie. We do apologize you ran into those issues. We do have more parking behind the building to accomadate guest when this happens

10/10 Fremragende

Tommy

Rejste med familie
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
2 pools , arcade room . fun quiet stay. Has laundromat on site.
Overnattede 1 nat i maj 2024
Svar fra Front Desk Supervisor den 2. maj 2024
Thank you for staying with us Tommy.

10/10 Fremragende

Kelly

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Liked the breakfast buffet really well. Two pools and hot tubs was awesome. Elevators were quick to get on. Landscaped very nice.
Overnattede 3 nætter i april 2024
Svar fra Front Desk Supervisor den 1. maj 2024
Thank you for your feedback, and thank you for staying with us Kelly.

8/10 Udmærket

Kelly

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice little waterfall and community deck by building 3
Overnattede 1 nat i april 2024
Svar fra Front Desk Supervisor den 1. maj 2024
Thank you for staying with us Kelly.

8/10 Udmærket

Marlys

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The place is great. The breakfast is great. The only thing that would be better but they can't easily fix, would be a larger bathroom.
Overnattede 3 nætter i april 2024
Svar fra Front desk supervisor den 30. apr. 2024
Sorry about the smaller bathrooms, we appreciate your kind feedback thank you for staying with us Marlys.

10/10 Fremragende

Darrin

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra Front desk supervisor den 1. maj 2024
Thank you for staying with us Darrin

10/10 Fremragende

S

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The food for breakfast could have been much better but everything else was good.
Overnattede 3 nætter i april 2024
Svar fra Front Desk Supervisor den 28. apr. 2024
Thank you for your feedback and thank you for staying with us.

8/10 Udmærket

James

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We enjoyed our stay very much. But the smell of pot was a little overbearing. There were i think poop smears on the wall and pubes in the shower.
Overnattede 2 nætter i april 2024
Svar fra Front desk supervisor den 25. apr. 2024
I apologize about the state of your room that is unacceptable, and we could have moved you immediately to another room.

10/10 Fremragende

Kristie

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Loved it!!
Overnattede 1 nat i april 2024
Svar fra Front desk supervisor den 22. apr. 2024
Thank you for staying with us Kristie.

10/10 Fremragende

Michaela

Overnattede 1 nat i april 2024
Svar fra Front Desk Supervisor den 12. maj 2024
Thank you for staying with us Michaela.

10/10 Fremragende

Ray

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Pleasant stay, beautiful location, comfy bed. Large selection for breakfast. Affordable and clean.
Overnattede 1 nat i april 2024
Svar fra Front Desk Supervisor den 16. apr. 2024
Thank you for your feedback, and thank you for staying with us Ray.

8/10 Udmærket

Clayton

Overnattede 2 nætter i april 2024
Svar fra Front Desk Supervisor den 16. apr. 2024
Thank you for staying with us Clayton

10/10 Fremragende

Tammy

Overnattede 2 nætter i april 2024
Svar fra Front desk supervisor den 6. maj 2024
Thank you for staying with us Tammy.

8/10 Udmærket

Prentice

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Architecture and setup was convenient.
Overnattede 1 nat i april 2024
Svar fra Front desk supervisor den 15. apr. 2024
Thank you for staying with us Prentice

10/10 Fremragende

Melissa

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It was awsome. Will stay again.
Overnattede 1 nat i april 2024
Svar fra Front desk Supervisor den 15. apr. 2024
Thank you for staying with us Melissa.

10/10 Fremragende

Robert L Vaughn

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Rooms were clean, check in was easy, staff was friendly.
Overnattede 1 nat i april 2024
Svar fra Front desk Supervisor den 15. apr. 2024
Thank you for staying with us Robert.

10/10 Fremragende

Jeff

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Everything was good my only issue was the shower had a squeaky problem when you trying to turn in there everything else was perfect!
Overnattede 1 nat i april 2024
Svar fra Front desk Supervisor den 15. apr. 2024
Thank you for your feedback we will get that fixed right away, and thank you for staying with us Jeff.

8/10 Udmærket

Cindy

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Ease of check in
Overnattede 1 nat i april 2024
Svar fra Front desk Supervisor den 15. apr. 2024
Thank you for staying with us Cindy.

8/10 Udmærket

Holli

Rejste med familie
Synes godt om: Rengøring, service og personale
Efficient service, good location, free breakfast buffet was one of the best we have seen. Only down fall was that the rooms were kimda small but served its purpose
Overnattede 2 nætter i april 2024
Svar fra Front desk Supervisor den 14. apr. 2024
Thank you for your feedback and thank you for staying with us.

10/10 Fremragende

Lynn

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Loved the breakfast buffet
Overnattede 3 nætter i april 2024
Svar fra Front desk Supervisor den 14. apr. 2024
Thank you for staying with us Lynn.

8/10 Udmærket

Scott

Overnattede 3 nætter i april 2024
Svar fra Front Desk Supervisor den 2. maj 2024
Thank you for staying with us Scott.

8/10 Udmærket

Marcia

Rejste med partner
Synes godt om: Rengøring, service og personale
Slightly older, large hotel. Pleasant staff, comfortable beds, good buffet breakfast, all facilities and indoor pool were clean and well maintained.
Overnattede 1 nat i april 2024
Svar fra Front Desk Manager den 13. apr. 2024
Thank you for feedback Marcia! We are glad you enjoyed your stay!

10/10 Fremragende

Rachael

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
I
Overnattede 1 nat i april 2024

10/10 Fremragende

Drew

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Checked in in the middle of a rain storm. Very helpful staff. Got me right in and dried out!
Overnattede 1 nat i april 2024
Svar fra Front Desk Supervisor den 11. apr. 2024
Thank you for staying with us Drew.

10/10 Fremragende

William

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very nice staff, hot tub did not work but nice stay anyway
Overnattede 2 nætter i april 2024
Svar fra Front Desk Supervisor den 11. apr. 2024
Thank you for staying with us William.

8/10 Udmærket

Julianne

Rejste med familie
Synes godt om: Rengøring
Ok place. A little worn. Could’ve been cleaner in shared areas. Room clean. Located Off the main drag a few blocks so nice for less traffic & quieter. Ample parking. Breakfast luke warm. Called front desk twice & no answer.
Overnattede 2 nætter i april 2024
Svar fra Front desk supervisor den 11. apr. 2024
Thank you for staying with us Julianne.

10/10 Fremragende

Blake, Stockholm

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice hotel, close to the tourist destinations in town. Great breakfast.
Overnattede 2 nætter i april 2024
Svar fra Front Desk Supervisor den 10. apr. 2024
Thank you for staying with us Blake.

8/10 Udmærket

Teresa

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Enjoyed in room jacuzzi. Nice size TV. Just stayed one night as we were passing through. Breakfast was better than many places.
Overnattede 1 nat i april 2024
Svar fra Front Desk Supervisor den 10. apr. 2024
Thank you for staying with us Teresa.