Hoteller nær Black Country Living Museum

"All of the staff were extremely pleasant and helpful. Very clean and quiet. Breakfast hot and cold buffet (extra) was excellent. Gluten-free options available. "

"Super fede værelser. God service"

"let at finde dertil, og tæt på byen lækker morgenmad"

"No WiFi signal at all. No lock to the door"

"Main front door doesn't shut, there was a bed missing. And the only parking space was taken up by a van that looked like it had been there for years"

"Hotellet var beskidt, gammelt og slidt, service niveauet utroligt lavt, personalet var uimødekommende og havde ikke styr på tingene, jeg byttede værelse 4 gange fordi det lugtede forfærdeligt af røg eller duftfrisker (selv efter gennemtræk i fem timer kunne jeg ikke få lugten fra duftfriskerem væk), man kunne vælge mellem brandvarmt eller iskoldt vand i badet og ved håndvasken. "

"It was amezing"

"Staff were rude, unco-operative, and the hotel was dirty. When we arrived, our relative had just been shouted at by two empolyees and threatened to be kicked out if he did not pay ASAP - problem being ´, that the room was paid in advance! When we approached the front desk with this experience, we were told i a rude way that there was nothing they could do. On top of this experience, we felt that when ordering a taxi, they didn't actually make the call - waiting 20 minutes for a taxi sunday...

"Everything was ok"

"This must be the most disgusting place I ever stayed in. It's really hard to even describe... everything is old and ugly, it really is in a bad state. The host welcomed us with air freshner but it still stunk. The host had the nerve to charge us £10 for late check-in. The bed made me want to go home really desperately. My room was number 11. Oh, and the horrible bath is shared amongst at least 8 rooms."

"During checkout, the alarm in the room would not stop ringing. We wanted to extend our stay by one more night, and we had already informed Quinn that he would add an extra night for us. However, Nicolas did not even wait a few minutes before making a new online reservation for another night. The customer service was catastrophic."

"Received an email around 3 hours before we were due to check in the booking had been cancelled. We were en-route. Called the number on the email (which was a third party - not Hotels.com). Advised the booking had been cancelled due to 'maintenance' and to contact Hotels.com directly make an alternative booking. Attempted to contact Hotels.com but could not get to speak to a human being to make an alternative booking. We were left high and dry!"

"We booked the apartment in August 2023 so the family could attend a music event which was local to apartment. On the day of Travel 26th April 2024 the booking was cancelled via email.. No phone call to warn us but an alternative 30+ miles away was offered in the email. Unfortunetly many other people have fallen fowl to this sort of approach due to many hotels being sold out and high prices starting to appear due to both the music event and a Wolves home football game. Many hotels coming back up...

"Convenient location and very clean inside (a bit shabby exterior). Strange accommodation set up and room layout let this place down - single bathroom only accessible through the tiny kitchen, no kitchen worksurfaces, no forks?! Communication / check-in very good and friendly."

"This hotel is a hidden gem! The host, Maria, is truly wonderful. Her attention to detail is fab, and she couldn't be anymore helpful and welcoming. Maria stayed late for my colleagues check in and then came in early to accommodate us for an early breakfast. The dinner was divine - strongly recommend the tikka curry. Home cooked, beautiful meal. The bed was extremely comfortable, and I will ensure I book here when I visit Birmingham again!!!"

"Absolutely horrendous experience with a "host" who was completely unreasonable and unfair, that ruined our weekend and left us with a loss of money (and extra unofficial charges through PayPal) and no where to stay. Never again and would advise starting well clear. "