Hoteller nær Dudley Zoo and Castle

"All of the staff were extremely pleasant and helpful. Very clean and quiet. Breakfast hot and cold buffet (extra) was excellent. Gluten-free options available. "

"Super fede værelser. God service"

"let at finde dertil, og tæt på byen lækker morgenmad"

"Staff were good Room was not too clean Breakfast was ok but pastries were very small. The bacon sausages etc were not very warm and Always waiting for top ups. Bar had only one person serving which meant long waits!"

"This hotel is a hidden gem! The host, Maria, is truly wonderful. Her attention to detail is fab, and she couldn't be anymore helpful and welcoming. Maria stayed late for my colleagues check in and then came in early to accommodate us for an early breakfast. The dinner was divine - strongly recommend the tikka curry. Home cooked, beautiful meal. The bed was extremely comfortable, and I will ensure I book here when I visit Birmingham again!!!"

"No reception or staff to greet you which was not an issue, I was emailed and messaged clear details of how to enter the property and my room. Car park at the side of the property was available and free to use. Spacious room and en suite. Room had a slight musty smell, difficult to have window open as near a busy room. When shut it is however quiet. Would I book again, yes. "

"Room was good, clean and quiet. Could not get the wifi to work. Did not report it while there."

"Overall room was clean if a little tired, needing refurbishment. This was reflected in the fixtures and fittings throughout the hotel. I had previously stayed at the hotel approx 12 months (Ramada) before and it was 'tired' then, so in need of capital expenditure."

"During checkout, the alarm in the room would not stop ringing. We wanted to extend our stay by one more night, and we had already informed Quinn that he would add an extra night for us. However, Nicolas did not even wait a few minutes before making a new online reservation for another night. The customer service was catastrophic."

"Hotellet var beskidt, gammelt og slidt, service niveauet utroligt lavt, personalet var uimødekommende og havde ikke styr på tingene, jeg byttede værelse 4 gange fordi det lugtede forfærdeligt af røg eller duftfrisker (selv efter gennemtræk i fem timer kunne jeg ikke få lugten fra duftfriskerem væk), man kunne vælge mellem brandvarmt eller iskoldt vand i badet og ved håndvasken. "

"the person on reception was very unhelpful-I asked for the number for room service and when I went up to my room I found there was no telephone so how I am I meant to contact reception?? Turned out the lift was not working and my room was on the third floor; had to carry the luggage up to my room myself. The window in my room had been left open; it turned out there was a bad odour which they were trying to reduce. Bed was very uncomfortable blanket was thread bear, mattress was thread bear and...

"It is being refurbished., so a few problems. Room was clean, towels spotless.plenty of parking spaces. Staff including cleaner's couldn't do enough for us, they were excellent. We have stayed there before and will again."

"My second stay here. A really good place to stay with a great Italian restaurant attached. Clean, comfortable and quiet. Free parking too. A nice pub down the road selling a great pint of ale. Dartmouth Park is close by and lovely to walk around. Bus and tram stop about 20 mins walk away to easy access in to Birmingham or Wolverhampton and they run late so you can have a nice night out and get back to hotel without a worry. "

"This was cancelled the afternoon before we were due to travel the next morning.as you can appreciate this is unacceptable and very stressful for our family.thought it was disgusting to do that at such short notice."

"Staff were rude, unco-operative, and the hotel was dirty. When we arrived, our relative had just been shouted at by two empolyees and threatened to be kicked out if he did not pay ASAP - problem being ´, that the room was paid in advance! When we approached the front desk with this experience, we were told i a rude way that there was nothing they could do. On top of this experience, we felt that when ordering a taxi, they didn't actually make the call - waiting 20 minutes for a taxi sunday...