6/10 Okay
Tasia
Rejste med partner
7. maj 2023
Synes godt om: Rengøring, service og personale
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
The staff were kind and accomodating and the location is great.
The hotel has potential once it is ready for opening. Which it was not when we came to stay. The shower drain was not working properly and for some reason there was no shower curtain or door in the shower, so the bathroom floor was flooded with every shower. The beds were hard, especially so because one of the mattresses was placed with the wrong side up. Which we discovered while trying to soften the bed by adding the extra duvets offered for this, since the extra top mattress that we were initially offered had not yet been delivered.
Our room was quiet, but also very crammed and practically windowless, as the window, which did not open, was facing a narrow shaft. It certainly did not resemble any of the pictures featured in the hotel description.
We discovered in the morning, that inside one of the wardrobe closets the ceiling was missing, leaving an opening to the electrical/air vent installations. This might explain the relatively loud hum of the air conditioning.
In conclusion this stay did not meet our expectations for a hotel, which are really quite basic: a comfortable bed and functional shower facilities.
We want to highlight though, that the staff were always very kind and proffessional and tried their very best to help. It is not their fault that the construction was not finished or that the delivery of extra top mattresses was delayed.
Tasia
Overnattede 1 nat i maj 2023
