2/10 Forfærdeligt
Charlotte
2. nov. 2025
Bedbugs !! Horrible stay! Dont go there...
I knew it was 2 star hotel and wasnt expecting much.
The room was actually ok - Until when I went to bed and woke up bitten all over by bedbugs. (see photo)
It totally ruined my sleep and my 4 days stay in Holland as I went 48 hours without sleep as a result.
The bites were 10x times itchier than a normal mosquito bit left med with discomfort and totally fatiqued for days.
The receptionist pretended that the Bed Bugs was news to her but a quick AI search in reviews easily find 25-35 complaints about bedbugs in the hotel. Its been going on for YEARS and I dont understand that Hotel.com still sell this hotel. The manager agreed to give a full refund - but only after I had spend time and energy asking Hotel.com for it.
The stairs are the WORST I have ever seen anywhere - including in other old hotels in Amsterdam and other parts of the country. They are rightout DANGEROUS.
I have no idea of how people drag a heavy suitcase up or those with medical conditions can use the hotel.
The only good thing I can say about the hotel is unfortunately not about the hotel itself - but rather the location. Its close to the central station and Dam Square...but it is NEVER worth wasting a holiday getting bitten and have no sleep. The hotel not dealing with this serious problem for YEARS cause risk that one spread bedbugs to other hotels or bring them home, costing thousands of euros getting rid of them in ones home.
you have to treat all your luggage and clothes to be safe.



Charlotte
Overnattede 1 nat i september 2025













































