Hoteller nær Ameristar Casino St. Charles

"Nice and clean"

"All areas except the pool deck were very clean. The pool deck was not clean and looked like it had been ignored for a while"

"Such a great place to stay! We had the best time and will be back"

"Clean"

"Wonderful will definitely stay here again with no problem"

"Clean and friendly staff"

"The toilet got stopped up the morning of my departure. The refrigerator ice maker did not work. Kitchen cabinet was broken."

"Relatively clean with good location to airport, you could tell it was older but the price reflected it. Didn’t get to try the breakfast but the pool was ok, again, older but in ok condition. Check in was quick. Biggest issue was some staff were short and borderline rude. Maybe it was a bad day or who knows but I got over it."

"The pool didn't work it was very bad for us"

"Staff"

"Staff were grouchy whole time. Multiple times a day I had to get my room key re-set because it kept not working. Two people walked into our room so they double booked our room. Lied to us about early check in times, 3 times. Said we can do late check out and then changed our key door locks again. Again, multiple times had to reset room keys. Not one apology from staff. Also noticed they had a customer complaint on speaker phone at the front desk with others standing around and they ask them for...

"Pretty poorly maintained, stains on bedsheets and things were broken like the lamps and cupboards. Breakfast was okay."

"Room had knats , not very clean"

"Very helpful at front desk"

"Clean rooms"

"Good hotel near the airport. Shuttle was super easy to use and staff was very friendly."

"Amazing"