Hoteller nær St Charles Convention Center

"Breakfast and dinner was great. But they only have one working elevator and it was very long wait to get anywhere."

"The breakfast was just okay. The omelets were the best thing. The potatoes and eggs were unseasoned and watery. Bacon was undercooked and soggy. Pancakes were hard as rocks. "

"We booked a king room but when we checked in we got a double queen. They said the couldn’t fix the situation because they didn’t have any other king rooms. Frustrating. "

"Tru Hotel Chain never disaapoints.This particular location was perfect. It was clean, very nice staff, safe environment and best of all, walking distance for everything. This area is a whole vibe. You never have to leave the area for good food, nice bar or nite life. I will definitely stay here again. "

"The breakfast was good. They had two different waffle choices every day. "

"Excellent place to stay on our trip West. Rooms are amazing and spacious, great river view. Quiet, clean and comfortable. Good, safe location and much to do. Easy parking and very friendly staff. Great restaurant choices. We will be back."

"room very clean pretty plain for a suite very spacious and comfortable "

"I was not impressed with this hotel, there were groups of people gathered outside in the evenings being very loud. No housekeeping, I took out my own trash, toilet broke the first night, maintenance fixed the next day. Two separate buildings, the lobby was in the opposite building as what I was in. I was not told towels had to be exchanged to get new towels until I was already in the lobby asking for clean towels. I left the lobby went into the second building all the way up to the third floor...

"Property was absolutely filthy and needed updated at least a decade ago, if not longer. There is a "remodel" going on, but what exactly is being improved? No clue, we saw no improvements. What we did see was torn and hanging wallpaper literally everywhere, construction dust and trash from days? weeks? months? prior with absolutely no attempt to keep the establishment tidy. There was a sign on the front desk saying there is no maid/housekeeping and it definitely showed. As other reviews for the...

"Clean rooms and amazing staff."

"Great breakfast options. Nice gym and room. Clean "

"Property was clean. I think someone was smoking marijuana when we checked in. The breakfast was below average. Only had eggs and biscuits and gravy. It’s really nothing else significant besides that. Price was good and the location was good."

"Front desk people were wonderful! I definitely recommend them. "

"When we checked in dirty rags were left in the room. In the morning there was no hot water to take a shower. When I called front desk the employee told me they are working on it and that management was on the way to the hotel. Fast forward an hour later, still no hot water. So I spoke to the front desk employee to get a partial refund and cancel my next night, she seemed like she was very bothered with that question."

"This place is a dive. Rooms reek of smoke. It’s not secured (broken exterior side door) and the facility is completely in ill repair. The best part was checking out."

"They did not have a shuttle driver always available. It was an inconvenience to fly away. Had to Uber thinking I had a shovel service."

"We had a nice stay"