Hotel med 5 stjerner i Mayfair, London

"Lever bestemt ikke op til 5 stjerner og deres Michelin nøgle. Delux værelse, nej mere et reserve værelse uden skabsdør, en skotøjsæske i størrelsen, larm fra aircondition, ubehøvlede receptioner som skjuler gebyrer for en, services som de skriver de tilbyder/giver, men som ikke gives alligevel. Og meget mere. "

"Absolutely horrible experience at this hotel.. the staff made me so uncomfortable and made me cry.. I was rejected at the spa area because I’m pregnant (19 weeks) they said it was hotel policy but it’s not stated anywhere at all, so I wasn’t welcome at the spa or gym because their insurance didn’t cover.. I chose this specific hotel because they had a spa, as I wanted to relax after hours of shopping, however I was told I couldn’t use any of their facilities (spa and gym facilities) and when I questioned if I couldn’t decide that myself I was very rudely asked “would you really risk your unborn child for a spa?” Which obviously made me feel really uncomfortable and upset as a first time mum going a way with a friend for a weekend of shopping and spa.. When we spoke with the “manager”, there was no understanding or any apology at all. "

"Fantastisk hotel helt centralt i London"