Hotel med 5 stjerner i Garbatella, Rom

"The service level and upkeep and appearance of the building were not up to 5 stars. Basics were lacking in the rooms (power sockets, hangers...) and when calling for room service and other things, the waiting times were unacceptably long. Service at breakfast was totally lapse - had to ask for a coffee two or three times every time. Hugely overpriced for the levels received. It felt like the hotel was resting on the laurels of former glory. "

"The staff was very helpful very polite. The food was good well presented very tasty. The gelato was great. I will definitely recommend this hotel because it was close to everything."

"Excellent"

"Hotellet ligger super godt, men det er slidt ned til sokkeholderne. Smukke store lokaler men der kommer ikke noget dagslys ind. Deres terrasser som hotels.com fremhæver er fuldstændig ubrugelige. Den ene var helt lukket og den anden var helt overgrowt og fuld af små dyr. Og ingen betjening. Deres bar var urimelig dyr og havde besøg af andre let levende damer. "

"Morgenmaden var fin. Okay udvalg. Værelserøt var ikke helt rent og basale ting som vatpinde, badesvamp eller lignende skulle man bestille via appen. Nornalt på 5 stjernede hoteller plejer disse små tilbehør være på værelset som en lille forkælelse. Telefonen virkede ikke, så man skulle google og forsøge via whats app. Service var yderst langsom. Strømmen på badeværelset virkede ikke nogen gange pga en systemfejl, så vi skulle vente på en der skulle fikse det. Udsigten fra værelset var flot....