Hotel med 4 stjerner i Mayfair, London

"At starter med rigtig dårlig oplevelse ! Vi betalte for luksus værelse , men er blevet henvist til middelmådige værelse med plettet gulvtæppe og udsigt til mur ! Det var ikke det som vi har forventet. Efter diskussioner med receptionen og indblanding fra direktøren, blev vi henvist til en dejlig suite , som vi var tilfreds med. Det endte godt , men aldrig mere Washington Hotel ! Venligst tag en snak med hotellet !"

"Fantastisk lejlighed, beliggenhed og hjælpsomt og venligt personale"

"great service"

"We stayed here for one week, from Friday to Friday. Upon arrival, we were informed that the elevator was out of service and were assigned a room on the 4th floor. Unfortunately, the elevator was never repaired during our entire stay. It appeared to be an ongoing issue that was not disclosed before our arrival. Housekeeping was also very limited. During the week, the room was cleaned only once and towels were replaced once. The bed sheets were never changed. The air conditioning did not work...