Hotel med 3 stjerner i Mayfair, London

"Fantastiskt bra läge och fin lägenhet!"

"Excellent location in a very upscale neighborhood. Apartment was clean with good AC. Washer/dryer was out of service. I reached out to management for repair. They instructed me to send them a video showing them the problem. Internet in apartment is ridiculously slow. I spent an hour looking for a coffee shop to upload the video. Waste of time during a family vacation. After they finally got it, they wanted ME to call their repairman. Really? You want me to schedule a repair for your...

"I would have given a 5-star rating if not for the issue with the security deposit. The host company promptly billed their refundable deposit, but six weeks after checking out, I had to call to follow up. My advice to future guests: monitor your credit card statements carefully, as the refund process might not be reliable."

"Hallway dirty and tired. Communal door broken totally insecure, although reported not fixed. Felt unsafe"