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Anmeldelser af Worcester Bank House Hotel Spa & Golf, BW Premier Collection

4 out of 5
Worcester Bank House Hotel Spa & Golf, BW Premier Collection
A4103, Bransford, Worcester, England

Anmeldelser

8,8

Fremragende

Bedømmelse på 10 − Fremragende. 235 af i alt 443 anmeldelser" "
Bedømmelse på 8 − Udmærket. 149 af i alt 443 anmeldelser" "
Bedømmelse på 6 − Okay. 42 af i alt 443 anmeldelser" "
Bedømmelse på 4 − Dårligt. 14 af i alt 443 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 3 af i alt 443 anmeldelser" "

9,0/10

Rengøring

8,8/10

Service og personale

9,0/10

Faciliteter

8,8/10

Overnatningsstedets tilstand og faciliteter

8,2/10

Miljøvenligt

Anmeldelser

6/10 Okay

julian

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter
Synes ikke om: Overnatningsstedets tilstand og faciliteter
The staff were friendly and helpful and the cleanliness was spotless. However the decor is dated. Food was OK.
Overnattede 2 nætter i maj 2024

10/10 Fremragende

Carolyn

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Well appointed hotel with lovely spa facilities. Restaurant menu not very exciting, standard fare.
Overnattede 1 nat i maj 2024
Svar fra The Bank House Hotel Reception Team den 9. maj 2024
Dear Carolyn,Thank you very much for your feedback, we are glad you enjoyed your stay with us at The Bank House Hotel and SpaKind Regards,Reception

10/10 Fremragende

Maria

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra Daisy den 7. maj 2024
Dear Maria,Thank you for taking the time to leave a kind review.Kind regards,Bank House Reception Team

8/10 Udmærket

Linda

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Perfect for a one night stay, excellent food.
Overnattede 1 nat i marts 2024
Svar fra Daisy den 8. apr. 2024
Dear Linda,Thank you for your lovely response, we are pleased to hear you enjoyed your stay with us!Many thanks,Bank House Reception Team.

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Will stay again
Comfortable and spacious hotel. We had a quiet night’s sleep and very good choice at breakfast.
Overnattede 1 nat i februar 2024
Svar fra Daisy den 8. apr. 2024
Dear Guest,Thank you for leaving such a kind review. We hope to see you again shortly!Kind regards,Bank House Reception Team

6/10 Okay

Gerard

Forretningsrejsende
This property was OK.
Overnattede 1 nat i februar 2024
Svar fra Daisy den 8. apr. 2024
Dear Gerard,Thank you for taking the time to leave us a reviewKind regards,Bank House Reception Team.

10/10 Fremragende

Vanda

Overnattede 1 nat i januar 2024

10/10 Fremragende

Jennifer

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
We will definitely return
We had a great stay at the hotel. The hotel from inside and outside was impressive. My husband played golf on the lovely course and I enjoyed the spa facilities. Evening meal was lovely and all the staff were amazingly friendly and helpful.
Overnattede 1 nat i januar 2024

8/10 Udmærket

Steve

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i januar 2024

10/10 Fremragende

Ekaterina

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Lovely break!
It was lovely spa break for us, we really enjoyed our room, spa and breakfast. Only one thing I can ask for our next trip, it is bigger slippers for my husband, he wasn't comfortable in one size slippers.
Overnattede 1 nat i januar 2024

10/10 Fremragende

Steven

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great Last Minute Break
Has a great last minute spa break with one night overnight stay. Spa was great and the food in the bar was excellent
Overnattede 1 nat i januar 2024

10/10 Fremragende

Troy

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great night away
Fantastic hotel, breakfast is top notch
Overnattede 1 nat i december 2023

6/10 Okay

Rebecca

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 6 nætter i december 2023

10/10 Fremragende

Clive

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Nice break to our journey
Short visit en rout from family to a holiday home. Great location. Massive car park. Very friendly and helpful staff in reception and in the bar areas later that night Swimming pool great Very pleased with stay Highly recommend
Overnattede 2 nætter i december 2023

10/10 Fremragende

Charles

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 4 nætter i november 2023

10/10 Fremragende

Matt

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great location, Great stay
stayed for 1 night for work. Used the Pool and spa facilities which were excellent and clean. Room clean and comfortable temperature, Shower hot and powerful. Evening meal was nice, 2 menus available and well priced, service was really friendly. Breakfast good quality but could have been better options without having to pay a surcharge for some. Would definitely stay again if in the area.
Overnattede 1 nat i november 2023

10/10 Fremragende

Lesley

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Property in excellent condition. Great parking area. Friendly staff. Excellent breakfast choice and standard of food. Easily accessible transport close to the hotel to go into Worcester which saved using the car and paying for city car parks
Overnattede 3 nætter i november 2023

10/10 Fremragende

Alun

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Stayed here for 3 nights. Hotel and staff were excellent. Made good use of the indoor heated pool and the thermal area
Overnattede 3 nætter i november 2023

10/10 Fremragende

Edward

Overnattede 1 nat i november 2023

10/10 Fremragende

Angela

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Always a very comfortable stay with very friendly & helpful staff
Overnattede 1 nat i november 2023

10/10 Fremragende

Susan

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i oktober 2023

10/10 Fremragende

Huw

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great stay
Great stay, nice clean hotel with polite, attentive staff.
Overnattede 1 nat i oktober 2023

10/10 Fremragende

r

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i oktober 2023

10/10 Fremragende

Zoe

Overnattede 2 nætter i september 2023

8/10 Udmærket

Stephen

Overnattede 1 nat i september 2023

10/10 Fremragende

Alexander

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Excellent spa hotel for the weekend
Great hotel with an excellent spa. The breakfast was good and the staff were very attentive.
Overnattede 3 nætter i september 2023

10/10 Fremragende

Christine

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great getaway
Staff are all very helpful friendly and and cheerful. We had a lovely room with coffee tea and water provided also dressing gowns and slippers .We stayed for 2 nights and ate in the Garden room both times the 2nd being our Golden Wedding Anniversary the meals were lovely especially the latter.Would gladly recommend this hotel to anyone.
Bedroom
Restaurant
Tea/coffee
Overnattede 2 nætter i september 2023

8/10 Udmærket

Verificeret rejsende

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Hotel foyer and rooms very well kept. Room was extremely hot through the night even with windows open. Service in the bar area for food and drink was slow unfortunately.
Overnattede 1 nat i september 2023

10/10 Fremragende

Leslie

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i september 2023

8/10 Udmærket

JILL

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i september 2023

10/10 Fremragende

Christina

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i september 2023

4/10 Dårligt

Verificeret rejsende

Forretningsrejsende
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Staff friendly but so many problems with stay
As per the title the majority of staff were the redeeming feature of the stay. Whilst on the visit there were multiple issues from meeting room, food quality and basics like WiFi. The appearance of the hotel from the outside and pool inside are lovely, however until the basic issues are resolved I would not recommend.
Overnattede 2 nætter i september 2023

10/10 Fremragende

Angus

Overnattede 1 nat i september 2023

10/10 Fremragende

Caroline

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Excellent hotel
Lovely hotel that we stayed at to give us a couple of days walking in the Malverns. The location is good for the Malvern hills and is close to Worcester where we spent a nice evening out. The room was clean and had everything we needed. The bathroom was particularly nice. We went to the spa for a couple of hours which wasn't busy and enjoyed the small pool and jacuzzi/ steam room/sauna. Breakfast was very good and the service we received from members of staff on reception, in the spa and in the breakfast dining room were exemplary. Highly recommended
Overnattede 1 nat i august 2023

10/10 Fremragende

Sonali

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
We had a lovely and relaxed time. Really enjoyed the pool with kids.
Overnattede 2 nætter i august 2023

8/10 Udmærket

Tory

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great location easy access to motorway, breakfast very good. Spa & Pool okay but very small
Overnattede 2 nætter i august 2023

8/10 Udmærket

Olivia

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent facilities, room was specious and very clean (mattresses could do with being updated - sagging in the middle). Spa was lovely and quiet at the times we went. Food was very good, one dish was not great but staff were quick to rectify. Overall a great few days away and would recommend to others.
Overnattede 3 nætter i august 2023

8/10 Udmærket

Suzanne

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Uncomfortable beds but all else ok.
Our stay would have been lovely had the beds not been so uncomfortable. We had 2 single beds pushed together, but mine dipped in the middle, either the matress was very old or the actual bed was broken. It wasnt confortable. The food was fantastic. The spa was looking a little tired with the changing rooms out of order.
Overnattede 2 nætter i august 2023

6/10 Okay

Graham

Rejste med partner
Not really what I’d expect from a ‘premier’ hotel & certainly not worthy of £150/ night. Room condition average,bed ok, tv & remote not working correctly, breakfast room & availability good, but buffet food cold. We would not return to this hotel.
Overnattede 2 nætter i august 2023

10/10 Fremragende

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i august 2023

8/10 Udmærket

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Pleasant stay
The hotel was good. The room was a little bit small and dark, bigger windows would be better. The staff were friendly and helpful and the spa facilities were excellent. If you want a massage book in advance as there were no slots available when we went.
Overnattede 2 nætter i august 2023

10/10 Fremragende

Rhian

Overnattede 2 nætter i august 2023

10/10 Fremragende

Richard

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Really enjoyed our stay – shame it was only one night. I was travelling overnight with my teenage son and thought we might as well stay somewhere nice with a pool! And it was. Lots of parking on a rainy Sunday night in August. Family Room was a really good size – wouldn’t have been cramped with a couple plus two or three children. Nice enough pool, sauna, steam room, etc – really helpful member of staff (Gina?) explained what was where. Really liked the same evening menu served in the bar as the adjacent restaurant – makes the choice easier if you don’t want too much formality. Carly and James really pleasant and efficient behind the bar. Lovely breakfast – even the tomatoes were grilled properly: soft, succulent, sweet, as opposed to the raw-with-burnt-skin most places serve now. Good bacon. Negatives? Only the comedy wash basin design in the bathroom . . . but there was a hair drier to dry my trousers off with. Got me twice! Everything else worked in the room. Building itself is architecturally uninspired, but the staff were super. Aim to go back for a weekend with my wife. I’ll warn her about the wash basin on the way . . .

10/10 Fremragende

Natalie

Overnattede 1 nat i august 2023

10/10 Fremragende

Ansgar

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i august 2023

10/10 Fremragende

Wayne

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
good friendly hotel staff
Overnattede 2 nætter i august 2023

8/10 Udmærket

Amber

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i juli 2023

10/10 Fremragende

Shea

Overnattede 1 nat i juli 2023

10/10 Fremragende

Bethan

Overnattede 1 nat i juli 2023

10/10 Fremragende

Stephen

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnight family stay
Excellent overnight stay with 2 four year olds. Great food and spa
Overnattede 1 nat i juli 2023