Hoteller nær West Oak Forest

"Clean room."

"The common area eating area had a very overwhelming chemical smell. The food Buffett was not very fresh so we did not eat there."

"Staff very helpful but facility is old and in need of renovation."

"There was a “kiosk “ attendant virtually to check in and fix the room card. We stayed 3 nights and had NO HOUSEKEEPING the entire time. Room key had to be fixed every night. NO STAFF ON SITE! had to wait until the next day to just get a blow dryer that should have been in the room to begin with. No staff is horrible. The Virtual attendant was clearly in another country"

"Parking was fine. I asked for a handicapped room wwhen i made the reservation. We got thereand were told it wasnt available due to flooding in the building. I think they should have emailed or texted me before check-in so i could make other arrangements. There were people in other rooms yelling and screaming then to top things off, the police came to do something about the people yelling and screaming. I wouldn't recommend this place to the devil himself!"

"Staff was very friendly. Very clean and great for the price. "

"Friendly and welcoming staff. Room was lovely, beds comfortable"

"The bathroom looked like it was going through a remodel and was not finished. The smoke detector was in a drawer. It was one of the worst hotels we’ve stayed in 😟"

"Good"

"There was an old chocolate milk half gallon in the closet. The room temp semi cool on max coolness. Rust was painted over. Iron and blow dryer worked really well and the shower pressure was good."

"This was a good place for us to stay one night on our trip through the USA. The property was nicely maintained. The front desk gal did a her job but was not warmly welcoming. The room was 7/10 clean. There was someone's surgical tape on the bathroom wall and hair behind the bathroom door. Other than that, it was pretty clean. Breakfast was basic but good. The bed slanted towards one side, but we still slept well. The lack of an elevator was definitely challenging with our luggage, but we...

"Front desk lady was awesome. Wished we could have used hot tub longer"

"We had a great experience at Springhill Suites. I was traveling with family and had reserved 2 rooms. We were going to be on different floors, which wasn't ideal for us since we had a little one with us. The gentleman that checked us in was able to make an adjustment so we were on the same floor. Very much appreciated. The place was very clean, dedpite being full. We were there 2 nights & I was pleasantly surprised to find our room was cleaned & fresh towels when we returned in the evening. ...

"It had bed bugs"

"Close to the airport."

"This hotel was our home away from home while my kid was at iowa western also have a discount for iowa western parents and students. "

"Staff was very helpful."

"Nice room comfortable bed and pillows"