Hoteller nær Pony Creek Park

"Since it’s the only hotel in Glenwood Iowa, it’s pretty nice. They take very good care of it. It’s very clean. The rooms are pretty spacious and it was near a lot of restaurants. I would stay here again if I’m in town for a wedding."

"There was only a kiosk for check-in. We were told to sit down until they were ready. We had pre-paid, all we needed was a key card. It took 15+ minutes & it was difficult to understand. "

"Staff was very helpful, breakfast was good since it was part of the stay, had attached rooms which worked great for wife and kids."

"We had two rooms. One of the rooms had water seeping up through the floor when you walked on it. The sheets and pillow cases were overly stained in both rooms. The AC unit in our other room had a big hole in it and you could see outside. The blankets were so thin, and the kiddos got too cold. The bath/shower floors were extremely slippery and one of our kiddos fell while in the shower. One room smelled badly of cigarette smoke that our asthmatic kiddo had an issue, and the other room smelled...

"it was clean but needs to be updated ], felt like it could use some TLC"

"needs a vacuum"

"What a dump!"

"A staff member entered my room without knocking at 11:30 at night while I was in bed. He said he didn't know the room was occupied. About 20 minutes later, a different staff member knocked and demanded I come down to the front desk and re-check in saying they had a mistake in their computer. At nearly midnight, I had to get dressed and go back downstairs to the lobby and check in all over again. Also, the room had dirty bed sheets and the fridge had not been cleaned out and had leftover...

"Rooms were decent. Beds were hard and the pillows were flat. No elevators. Breakfast was small, coffee not very good. No waffles. Pretty small breakfast. Better off going down to the village inn, that has really good breakfast and reasonably priced."

"Very dated property. The appearance on the outside is inviting but once inside you realize the age of the property and lack of room and common area maintenance. This is not a result of staff negligence, but rather it appears to be ownerships lack of desire to spend money on repairs and maintenance. The in-room internet was not good at all. I had to use my cellphone as a hotspot in the lobby to get consistent internet connection. The breakfast offering was okay and pretty standard. On my...

"We stayed in a newly renovated room and the front desk attendant explained that the contractor was going back through some of the rooms to catch anything unfinished. The restaurant in the hotel was convenient and has reasonable prices. This hotel is conveniently located to the Offut Air Force Base and has direct access to a nice bike path that we used during our three night stay. This hotel provided the best stay for the money on our eight nights of travel."

"All good"

"Checked into property, was told they didn’t have a room for us, so we had to stay at the hotel next door that they also owned, a brand I had never heard of. Booked over a month ago, spent nearly 800 bucks, and had to go next door to a hotel without a pool and breakfast, that I believe was more of an extended stay place and outdated."

"Front desk staff lady was super friendly and fast. Hotel was ok- bathroom could have been a little cleaner. It served its purpose for a short stay."

"Nice overnight hotel. Great staff. Clean room. Nice shower. Easy check in and out. Unfortunately the hot tub was being repaired — would have been nice after a long day of driving."

"Easy access."

"We booked a king suite and were told when we arrived that they overbooked and would 2 queens be ok. Well, not really, but what choice did we have? We stayed 4 nights and were given one set of towels each. Then we were told that if we wanted any clean towels we would have to wash them ourselves or ask for more, but our room was never serviced while we were there. The disposal was broken and leaked water all over the floor so we could not use the kitchen sink or wash dishes. The full sized...

"The entire first floor reeked of cigarette smoke and the common area off the elevators had the same smell. We had a tough time getting the AC to work (tip- switch it off auto-mode) and when we called the front desk they were not very helpful. Checked in on the app and front desk said nothing had been done. No access to streaming apps on the TV and the shower was not great. We only stayed for a single night so it was fine, but for an extended stay I would have been super disappointed."

"Reception desk lady was awesome"