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Anmeldelser af Best Western West Lebanon-Hanover Hotel

2.5 out of 5
Best Western West Lebanon-Hanover Hotel
45 Airport Road, West Lebanon, NH

Anmeldelser

8,6

Fremragende

Bedømmelse på 10 − Fremragende. 347 af i alt 653 anmeldelser" "
Bedømmelse på 8 − Udmærket. 196 af i alt 653 anmeldelser" "
Bedømmelse på 6 − Okay. 56 af i alt 653 anmeldelser" "
Bedømmelse på 4 − Dårligt. 28 af i alt 653 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 26 af i alt 653 anmeldelser" "

8,8/10

Rengøring

8,8/10

Service og personale

8,2/10

Faciliteter

8,6/10

Overnatningsstedets tilstand og faciliteter

8,4/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Joanne

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This was a very pleasant hotel for the price. The breakfast was good and the staff friendly.
Overnattede 4 nætter i maj 2024
Svar fra Jennifer den 27. maj 2024
Thank you for your review and we are happy you enjoyed your stay

10/10 Fremragende

Michael

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent stay .
Overnattede 1 nat i maj 2024
Svar fra Jennifer den 27. maj 2024
Thank you very much for your review. We hope to see you again soon

10/10 Fremragende

Bev

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i maj 2024
Svar fra Jennifer den 26. maj 2024
Thank you very much for your review and we are happy that you enjoyed your stay with us

10/10 Fremragende

Louise

Rejste med familie, Forretningsrejsende
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This is a real nice place. It’s new and clean, centrally located but secluded from traffic. It will be our go-to stop in this area.
Overnattede 1 nat i maj 2024
Svar fra Jennifer den 24. maj 2024
Thank you very much for your review and we are happy that you enjoyed your stay with us. We look forward to seeing you again soon

8/10 Udmærket

Edward

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
.
Overnattede 1 nat i maj 2024
Svar fra Jennifer den 10. maj 2024
Thank you so much for your review

6/10 Okay

Corey

Overnattede 1 nat i april 2024
Svar fra Jennifer den 6. maj 2024
Thank you for your review. Please feel free to call the hotel directly if you have any concerns

8/10 Udmærket

Brian, Smiths

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Clean, comfortable stay in West Lebanon. The staff were all very helpful and worked hard to make sure the guests were taken care of. The breakfasts were good, and the rooms were spacious and quiet. Will be staying again.
Overnattede 4 nætter i april 2024
Svar fra Jennifer den 10. maj 2024
Thank you for your review and we are happy that you enjoyed your stay with us

8/10 Udmærket

Lisa

Synes godt om: Rengøring
.
Overnattede 2 nætter i april 2024
Svar fra Jennifer den 2. maj 2024
Thank you for your review!

8/10 Udmærket

Carol

Clean and comfortable. Nice breakfast.
Overnattede 2 nætter i april 2024
Svar fra Jennifer den 3. maj 2024
Thank you for your review and we are happy you enjoyed your stay

8/10 Udmærket

Brian, Smiths

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Comfortable stay in Lebanon. We were at the Best Western for a week. Enjoyed the daily breakfast (although a little variation in the hot items would be better) the gym and the great location near the airport and shopping and dining in west Lebanon. The staff (although short staffed) were always helpful. Would return.
Overnattede 3 nætter i april 2024
Svar fra Jennifer den 2. maj 2024
Thank you so much for your review

10/10 Fremragende

Brad

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra Jennifer den 20. apr. 2024
Thank you so much for your review!

6/10 Okay

nicky

Forretningsrejsende
Synes godt om: Overnatningsstedets tilstand og faciliteter
Synes ikke om: Rengøring
They never clean your room, been here multiple times now.
Overnattede 7 nætter i april 2024
Svar fra Jennifer den 17. apr. 2024
Hello! When you check in, the paper that you sign states that housekeeping is offered for guests that stay 2 or more nights and only upon request. We have staff at the desk 24hrs a day and we also provide door tags for housekeeping services.

10/10 Fremragende

Debra

Synes godt om: Overnatningsstedets tilstand og faciliteter
Quiet location, friendly staff, comfortable and clean room.
Overnattede 1 nat i april 2024
Svar fra Jennifer den 17. apr. 2024
Thank you very much for your review and we are happy that you enjoyed your stay

10/10 Fremragende

Joseph

Rejste med familie, Rejste i en gruppe
Very clean rooms and a very nice staff
Overnattede 1 nat i april 2024
Svar fra Jennifer den 17. apr. 2024
Thank you for your review and we hope to see you again

8/10 Udmærket

Cheskel

Overnattede 1 nat i januar 2024
Svar fra Jennifer den 17. apr. 2024
Thank you for your review!

10/10 Fremragende

Michael

Rejste med partner, Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Facility was very clean and the complimentary breakfast was excellent.
Overnattede 1 nat i april 2024
Svar fra Jennifer den 17. apr. 2024
Thank you for your review and we are happy that you enjoyed your stay

10/10 Fremragende

JOHN

Rejste med familie
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Close to hospital
Overnattede 1 nat i april 2024
Svar fra Jennifer den 17. apr. 2024
thank you for your review

10/10 Fremragende

Rosemarie

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very clean, pleasant staff and very affordable,
Overnattede 1 nat i april 2024
Svar fra Jennifer den 10. apr. 2024
Thank you very much for your review and we are happy that you enjoyed your stay with us.

10/10 Fremragende

Rafael

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Very good
Overnattede 1 nat i marts 2024
Svar fra Jennifer den 3. apr. 2024
Thank you very much for your excellent review of our hotel. We are happy that you enjoyed your stay and we hope to see you again

10/10 Fremragende

Botho

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024
Svar fra Jennifer den 31. mar. 2024
Thank you very much for your review and we are happy that you enjoyed your stay with us

6/10 Okay

Lucas

Rejste med familie
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Very clean room but you can hear every little noise from everyone around you so it’s impossible to sleep. Staff seemed annoyed that I was checking in.
Overnattede 1 nat i marts 2024
Svar fra Jennifer den 25. mar. 2024
Thank you for your review. Im not sure exactly what the issue was with your check in, but I was the person to check you in during your stay so I do not know why you would think I was annoyed . Please feel free to call the hotel if you wish to discuss further

10/10 Fremragende

Heidi, Clinton

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Clean and up to date. Very nice staff
Overnattede 2 nætter i marts 2024
Svar fra Jennifer den 25. mar. 2024
thank you so much for your review and we are happy that you enjoyed your stay

10/10 Fremragende

JoAnne

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Clean, updated and reasonably priced.
Overnattede 1 nat i marts 2024
Svar fra Jennifer den 23. mar. 2024
Thank you so much for your review and we appreciate you staying with us

2/10 Forfærdeligt

Felix j

Not too happy I had an emergency where I needed to cancel my stay at the hotel due to my flight was canceled from Lebanon New Hampshire I tried to cancel but the manager didn't want to refund me my money so I was flying from Lebanon New Hampshire to Boston so I had to drive all the way down to Boston to fly to Orlando Florida so I'm not happy with the manager at that hotel seems like they didn't care about my situation therefore on my next flight I will bother to stay on that hotel
Overnattede 1 nat i marts 2024
Svar fra Jennifer den 24. mar. 2024
We are sorry about your flight being cancelled and the situation that you were put in, but you booked an advance purchace via expedia that is non refundable. If you had booked directly with the hotel, this would have been a non issue and we wouldve just cancelled your reservation.

10/10 Fremragende

Joseph, Oconomowoc

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very nice, smaller Best Western, clean and quiet.
Overnattede 1 nat i marts 2024
Svar fra Jennifer den 22. mar. 2024
Thank you very much for your review and we are happy that you enjoyed your stay with us

8/10 Udmærket

Meg, randolph

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The staff that greeted us was friendly and efficient. Our bathroom door didn't shut! It was duct taped and the lock on hallway door to lock from inside was so loose that if anyone wanted to come in, they would get in! There was a hockey team there that allowed children to run up and down the halls knocking on doors. breakfast was good, basic but, enough choices for most to be satisfied. I believe our room was right under the gym, or else that was where the hockey team had practice. I would stay again, but would request a top floor at the far end of the hall way!
Overnattede 1 nat i marts 2024
Svar fra Jennifer den 22. mar. 2024
Thank you for your review and for letting us know about the issues you had while here.

8/10 Udmærket

Carole

Stay for two nights, got “ding donged ditched” a couple of times by some kids. No harm or foul there, in my opinion. Bathroom didn’t have a fan and there was an area of concern in my bathroom. For the quick stay it was perfect.
Overnattede 2 nætter i marts 2024
Svar fra Jennifer den 17. mar. 2024
Thank you for your response and your review. Please feel free to contact the hotel directly with any concerns you may have. Sorry about the kids hockey team. We do our best to try to control it.

8/10 Udmærket

Tammy

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Liked that there was laundry in the facility and it was clean. The ladies at the desk were very friendly.
Overnattede 3 nætter i marts 2024
Svar fra Jennifer den 17. mar. 2024
Thank you for your review and we are happy that you enjoyed your stay with us

8/10 Udmærket

Suzanne

Synes godt om: Rengøring, service og personale
Staff is nice, bt a bit clueless. Took multiple attempts to get simple questions answered. Front desk was absent at times too. Clean quiet facility which was really all we needed for a quick stop. I do wish their items in eating area were not plastic, single use and more sustainable
Overnattede 1 nat i marts 2024
Svar fra Jennifer den 7. mar. 2024
Thank you for review!

8/10 Udmærket

Aaron

Overnattede 1 nat i februar 2024
Svar fra Jennifer den 22. mar. 2024
Thank you very much for your review

10/10 Fremragende

Bryan

Overnattede 1 nat i februar 2024
Svar fra Jennifer den 22. mar. 2024
Thank you for your review and we are happy that you enjoyed your stay with us

2/10 Forfærdeligt

Karen

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The hotel sprays fragrance in the room it’s awful!!
Overnattede 1 nat i februar 2024
Svar fra Jennifer den 28. feb. 2024
We are sorry that you did not appear to enjoy your stay. However, we do use cleaning agents when cleaning and sanitizing guest rooms.

4/10 Dårligt

Ildiko

Rejste med familie
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Run down, dirty hotel. Breakfast was ok, except of the smell of tobacco. The male employee went out for a smoke twice during the 20 minutes we spent in the lobby. Each time he stood right front of the main entrance letting the smoke come in as the doors opened. Wouldn’t stay here again.
Overnattede 1 nat i februar 2024
Svar fra Jennifer den 27. feb. 2024
Thank you for your review and we are extremely sorry about your stay with us. This particular employee is no longer with us as of today. please feel free to contact us at the hotel with any other concerns you may have.

10/10 Fremragende

Melissa

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The King room was spacious and clean. The breakfast was nice with warm and cold options. Coffee/tea and hot chocolate available 24/7.
Svar fra Jennifer den 27. feb. 2024
Thank you so much for your review and we are happy that you enjoyed your stay with us

8/10 Udmærket

Michael

Overnattede 1 nat i februar 2024
Svar fra Jennifer den 22. mar. 2024
Thank you for your review

10/10 Fremragende

Michael

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Clean and comfortable. Fits the area really nicely. The check-in staff was extremely nice and made us feel welcome.
Overnattede 1 nat i februar 2024
Svar fra Jennifer den 27. feb. 2024
Thank you so much for your review and we are happy that you enjoyed your stay with us. We hope to see you again soon!

6/10 Okay

xiaohan

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i februar 2024
Svar fra Jennifer den 27. feb. 2024
Thank you for your review

10/10 Fremragende

John

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great place!
Conveniently located near restaurants and shops! Clean common areas and friendly staff. Rooms are remodeled and clean.
Overnattede 2 nætter i februar 2024
Svar fra Jennifer den 18. feb. 2024
Thank you John for your review and we are happy that you enjoyed your stay with us.

10/10 Fremragende

james

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Nice.
Overnattede 1 nat i november 2023
Svar fra Jennifer den 17. feb. 2024
Thank you James for your review! We are happy that you enjoyed your stay with us and look forward to seeing you again

10/10 Fremragende

Sean

Overnattede 1 nat i februar 2024
Svar fra Jennifer den 14. feb. 2024
Thank you very much for your review and we are very happy that you enjoyed your stay with us!

10/10 Fremragende

Linda

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Friendly staff, close to shopping. Accessible
Overnattede 1 nat i januar 2024
Svar fra Jennifer den 28. jan. 2024
Thank you for your review and we are happy that you enjoyed your stay with us.

10/10 Fremragende

Lisa

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i januar 2024
Svar fra Jennifer den 16. jan. 2024
Thank you Lisa for your review! We are happy that you enjoyed your stay with us.

10/10 Fremragende

George

Synes godt om: Rengøring, service og personale, værelsets komfort
Overnattede 1 nat i januar 2024
Svar fra Jennifer den 14. jan. 2024
Thank you very much for your review and we are happy that you enjoyed your stay with us

8/10 Udmærket

ROBERT

Overnattede 3 nætter i januar 2024
Svar fra Jennifer den 13. jan. 2024
thank you for review!

10/10 Fremragende

Terry

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i januar 2024
Svar fra Jennifer den 13. jan. 2024
Thank you for your review and we are happy that you enjoyed your stay

10/10 Fremragende

Ellen

Overnattede 1 nat i januar 2024
Svar fra Jennifer den 13. jan. 2024
Thank you for your review and we are happy that you enjoyed your stay with us

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Happy
We were happy to have an affordable place to stay for the night, and everything was good!
Overnattede 1 nat i december 2023
Svar fra Jennifer den 2. jan. 2024
Thank you very much for your review. We are happy that you enjoyed your stay

10/10 Fremragende

joshua

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i december 2023
Svar fra Jennifer den 30. dec. 2023
Thank you for your review!

10/10 Fremragende

LEONIL

Synes godt om: Rengøring
Overnattede 1 nat i december 2023
Svar fra Jennifer den 28. dec. 2023
Thank you so much for your review and we are very happy that you enjoyed your stay with us

10/10 Fremragende

Kathleen

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i december 2023
Svar fra Jennifer den 27. dec. 2023
Thank you for your review and we are happy that you enjoyed your stay with us