Hoteller nær Wayland Park

"The staff didn’t understand English too well. We stayed for 3 days and it was hard to get thing we needed like xtra wash clothes and garbage bags."

"This place wants you to check in with a kiosk instead of the person behind the desk. The kiosk has you doing essentially a video call with someone at another location for check in. It is time consuming and the communication is bad. Very bad experience. Breakfast options were a bowl of cereal or toast. Bare bones and not really worth coming downstairs for."

"Unhelpful staff"

"Room smelled like smoke people next door starting fighting and punching walls at 6am. Was denied a refund for checking out."

"Front desk staff was great. Housekeeping was not, the beds weren’t made and they left fewer towels than they took. We had three towels for four people."

"The tv didn’t work at all. There was trash in the halls, a half drank water in the fridge and a sock from the guests before on the floor, in the middle of the room. This was the most, un-clean I’ve ever felt and I would have felt better off in my car! However the AC did work, so there was that. However - charging the prices they do for this hotel, and the AI check in process - it’s not worth it at all. You’ll regret it as the photos make it look much better than it is."

"Pool was closed for 3 days during my stay"

"Chair in room was super stained and dirty as well as the carpet, the A/C wasn't working well. We stayed in a double bed room and only got 3 towels that were super small, the breakfast wasn't great."

"AC was fine"

"My overall experience was good. However, when I checked and got to my original room, the room had not been cleaned. The second room I was given was clean, but there were lamps that didn’t work, one of the lights in the bathroom didn’t work, there was no hand soap, and there was no bedding for the pull out couch and on of the remotes didn’t work either. The breakfast was good, my kids enjoyed that, they also liked the pool."

"High recommend"

"Staff"

"They provided a ride to the concert which was less than an Uber. Room did have a slight odor, however, for one night it was okay."

"The rooms are not cleaned, there’s no one in the front desk after certain hours. The breakfast area was closed during the 7 to 10 am hours. Those hours are the operating hours. There’s no fan in the bathroom to help with ventilation. There’s door lock to access the guess’s room does not work. Anyone can walk in to the guess’s room area. There was a housemaid that vacuums the hallways. When asked the room’s cleaning. She indicated that they only provide towels and do not clean the rooms. Worst...

"Too expensive for what it is"

"Needs more handicap parking"

"The property was very nice and welcoming. When we walked in, everything smelled clean and fresh with no odors throughout the hotel. Our room was comfortable, and the TV worked well, although I wish there were more local news channels available so guests could stay updated on what’s happening around Kansas City. The only issue we experienced was that the computer/ATM was not working, which took a little extra time. Other than that, breakfast was excellent with no complaints, and check-out was...