Hoteller nær Weatherby Lake City Hall

"I asked 3 times on Friday, starting g in the early AM, for my room to be serviced. I was heading out early and would be back at noon. Never was serviced. Asked again, left again, still wasn’t serviced. Saw your housecleaning team in the hall, asked them to service again as they were on the 1st floor, still didn’t service. The 1st room I checked into smelled like mildew and the bathroom door was broken. They moved me. Stilled smelled like mildew, but at that point just wanted a room. Then it...

"I didn't like anything it showed absolutely no hospitality and charged me not only for room that I paid in full over 24 hours in advance to arrive at4:15pm and have to wait for my room to be made available.at 530 pm which was my 1st surprise to only find out that parking anywhere on hotel property i was going to have to pay an additional 10 or 11 $ for parking.. I was made me a little uneasy bc I had just paid $180 for a single king size bed for 1 evening it would cost me an additional...

"el hotel cumple perfectamente con las necesidades. limpio y personal atento. desayuno básico."

"Everything was clean, recommend, excelente place to stay."

"Great as always"

"The air conditioning in my room was too noisy, I have to ask to move into another room. The hotel was so stinky, the carpet what’s the duty."

"Good spot near the airport. Super clean."

"We loved the outdoor abd indoor pools! Breakfast was delicious! The staff went above abd beyond with kindness and help! Great stay, will definitely be back soon!"

"Reception area and check-in needs serious improvements. Reception waiting area chairs are minimally available and desperately need replaced as they are thread bear and ripped. Not a good introduction to the facility. There was only one reception clerk managing the call desk and guest check-ins. While the person did a great job managing all activity, hotel management failed to have enough staff to provide timely service. I was frustrated that there was a $17.00 charge to park a car in an...

"It was a very quick visit. Shuttle drivers and staff were excellent. Check in out out was quick. Room was very clean however I did find a bug in the bathroom. I told the staff upon checkout and they were very receptive and grateful. I would definitely come back"

"Room was dirty, especially underneath the beds. My daughter dropped her earbud, When she went to grab it, she found tons of trash and remaining items from previous Guest. The floors of the room should be mopped, after each guest. Our cooler leaked a little so When we wiped up it up, the towel was disgusting on how dirty it was."

"Pullout couch bed was extremely uncomfortable. We asked for a crib and they didn’t have one, despite me being able to ask for it when reserving. Our black out shade was damaged and my husband had to fix it to be able to close it but it still didn’t close all the way."

"nice property and staff"

"Staff is nice and rooms are clean!"

"Nice, clean and updated. No complaints!"

"All worked great"

"Be prepared to pay for parking and it's complicated. It doesn't act like it goes through and then ends up charging you three times. The place is older but clean. Beds are older and not as comfortable as others that we have stayed in. Kind of pricey for the quality."

"Room ok, but seems "