Hoteller nær Highland Meadows Park

"The staff didn’t understand English too well. We stayed for 3 days and it was hard to get thing we needed like xtra wash clothes and garbage bags."

"This place wants you to check in with a kiosk instead of the person behind the desk. The kiosk has you doing essentially a video call with someone at another location for check in. It is time consuming and the communication is bad. Very bad experience. Breakfast options were a bowl of cereal or toast. Bare bones and not really worth coming downstairs for."

"Unhelpful staff"

"The tv didn’t work at all. There was trash in the halls, a half drank water in the fridge and a sock from the guests before on the floor, in the middle of the room. This was the most, un-clean I’ve ever felt and I would have felt better off in my car! However the AC did work, so there was that. However - charging the prices they do for this hotel, and the AI check in process - it’s not worth it at all. You’ll regret it as the photos make it look much better than it is."

"Room smelled like smoke people next door starting fighting and punching walls at 6am. Was denied a refund for checking out."

"AC was fine"

"They provided a ride to the concert which was less than an Uber. Room did have a slight odor, however, for one night it was okay."

"Room. Bed was very uncomfortable like a hide a bed and the pillows were flat and not supportive. Bed linens were not secure and had to make the bed (fitted sheet) every morning. If you're going to have a kitchenette then there should at least be a coffee maker with supplies included. Elevator was dreadfully slow and the 3rd floor opening was extremely loud and squeaky. Could definitely need some repairs. Otherwise it was a basic room."

"Needs more handicap parking"

"Too expensive for what it is"

"Front desk staff was great. Housekeeping was not, the beds weren’t made and they left fewer towels than they took. We had three towels for four people."

"I worked in a hospital as a housekeeper that received #1 on cleaning and sanitation by the state board. I was trained 😉 on cleaning by a professional who was in the business and directed our department for 30 years. These rooms are not cleaned! They get a 2 on cleaning. I saw an Indian lady, elderly, cleaning rooms with a towel on a stick. She used it in every single room on my floor. Bathrooms and living area, same towel mop!"

"Pool was closed for 3 days during my stay"

"The rooms are not cleaned, there’s no one in the front desk after certain hours. The breakfast area was closed during the 7 to 10 am hours. Those hours are the operating hours. There’s no fan in the bathroom to help with ventilation. There’s door lock to access the guess’s room does not work. Anyone can walk in to the guess’s room area. There was a housemaid that vacuums the hallways. When asked the room’s cleaning. She indicated that they only provide towels and do not clean the rooms. Worst...

"Chair in room was super stained and dirty as well as the carpet, the A/C wasn't working well. We stayed in a double bed room and only got 3 towels that were super small, the breakfast wasn't great."

"Paid for a king size room and was stuck with a queen. No towels, only one blanket soni asked if they had an extra and they replied no. Verh poor experience 5/4/26 and this wasnt better. Would not recommend at all! Poor attitude and atmosphere."