Our room was very comfortable, good bed & shower, plus little extras like robes & slippers.
Location wise, it is a dream; you are 2 minutes from Rialto, yet down a hidden alleyway away from the noise and crowds. In the evenings, you can sit on what feels like a private pier right in the heart of Venice, and watch sunset over the Grand Canal.
Breakfast was average and coffee could be better by Italian standards, but the canal view does compensate. Plus, I have a severe peanut allergy, and they really did go the extra mile to accommodate by sourcing special breads etc. for me.
As for the team there, Alessandra is the perfect hostess, so welcoming and full of wonderful tips on how to explore Venice as a local. If I was to nitpick, the only other minor item that needs improving are the manners of the younger staff member, who could have been a little more hospitable at times!