I recently stayed at the Quite (Quiet?) House near Vancouver Airport and, unfortunately, my experience was not as expected. While there were some positive aspects, the overall stay was marred by several significant issues.
Check-In Difficulties:
The check-in process was frustratingly complicated. I encountered multiple problems accessing the property, and communication with the owner was less than helpful. This lack of efficiency set a negative tone for the beginning of my stay. There was a clear lack of accountability regarding this from the owner.
I found several advertised features to be either non-existent or poorly executed. For example, the promised pastries were not provided, and the cleaning standards left much to be desired. I have time-stamped photos showing dirty plates in the kitchen cupboards at the start of our stay, inadequate cleaning products, and subpar gym equipment. I'll post on social media shortly.
Positive Aspects:
On a positive note, there were a few aspects of the property that I appreciated, such as a comfortable bed, clean sheets and towels, good location, and more. However, these positives were overshadowed by the overall lack of professionalism and attention to detail.
Conclusion:
The property has potential, but significant improvements are needed to offer a truly professional and accountable experience. I hope the owners take these issues seriously and work towards providing a more satisfactory stay in the future.
Do better.
