Alle de viste anmeldelser er indsendt af rigtige gæster. Kun rejsende, som har booket et ophold hos os, kan indsende en anmeldelse. Vi verificerer anmeldelser i henhold til vores retningslinjer og offentliggør alle anmeldelser, hvad enten de er positive eller negative.Flere oplysningerÅbner i et nyt vindue
Bedømmelse på 10 − Fremragende. 490 af i alt 590 anmeldelser" "
10 - Fremragende
490
Bedømmelse på 8 − Udmærket. 89 af i alt 590 anmeldelser" "
8 - Udmærket
89
Bedømmelse på 6 − Okay. 7 af i alt 590 anmeldelser" "
6 - Okay
7
Bedømmelse på 4 − Dårligt. 0 af i alt 590 anmeldelser" "
4 - Dårligt
0
Bedømmelse på 2 − Forfærdeligt. 4 af i alt 590 anmeldelser" "
2 - Forfærdeligt
4
9,8/10
Rengøring
9,8/10
Service og personale
9,8/10
Faciliteter
9,6/10
Overnatningsstedets tilstand og faciliteter
9,6/10
Miljøvenligt
Anmeldelser
10/10 Fremragende
Gregory W
5. okt. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Gregory W
Overnattede 1 nat i oktober 2023
Svar fra Made Citrayasa den 2. nov. 2023
Dear Gregory,We highly appreciate your time to share such an exceptional rating.I am thrilled to know that you had a wonderful experience and that you enjoyed everything that Royal Kamuela has to offer.We definitely can't wait to welcome you back for another great experience. Warm regards,Made CitrayasaFront Office Manager
10/10 Fremragende
Maria Nygård
23. sep. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Sublim hotel
Vi kan næsten ikke beskrive med ord, hvor fantastisk vores ophold var. Vi blev ved ankomst opgraderet uden ekstra beregning. Værelserne, serviceniveauet, området ... Altså alt var langt over vores forventninger. Den ro man oplever her kan få alle ned i gear. Vi spiste morgenmad og aftensmad, samt fik snacks hos hotellets restaurant og kvaliteten var høj. Vi kommer helt sikkert tilbage når turen en dag går til Ubud igen.
Maria Nygård
Overnattede 4 nætter i september 2023
Svar fra Made Citrayasa den 6. okt. 2023
Dear Maria,Thank you very much for taking the time to share such a wonderful experience with us.It was a delight to know that you had a memorable experience and that you enjoyed every aspect of your overall experience with us.Once again, thank you very much for your valued accommodation, and we all look forward to welcoming you back for another exceptional experience at Royal Kamuela Villas and Suites Ubud.Best regards,Made CitrayasaFront Office Manager
10/10 Fremragende
Malene
Rejste med familie, Rejste i en gruppe
31. aug. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Malene
Overnattede 2 nætter i august 2023
Svar fra Made Citrayasa den 19. sep. 2023
Dear Malene, We highly appreciate that you took the time to share your great review of your recent stay with us.It was a delight to know that you had a wonderful experience, and we definitely look forward to welcoming you back for another exceptional experience at Royal Kamuela Villas and Suites Ubud.Best regards,Made CitrayasaFront Office Manager
8/10 Udmærket
Torben
1. mar. 2020
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Torben
Overnattede 3 nætter i februar 2020
10/10 Fremragende
Chun Pong
Rejste med partner
27. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
環境清靜,舒適,適合渡假,附近有市場,酒吧及餐廳!
Chun Pong
Overnattede 4 nætter i maj 2024
10/10 Fremragende
Jose, West End
Rejste med partner
27. apr. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent service, outstanding location and impecable resort. 10/10
Jose
Overnattede 9 nætter i april 2024
Svar fra Made Citrayasa den 3. maj 2024
Dear Jose, Thank you so much for your wonderful review! We're thrilled to hear that you had an excellent experience with us and that our service, location, and resort met your expectations impeccably. It's fantastic to know that you found everything to your satisfaction.We greatly appreciate your kind words and the perfect score you've awarded us. Our team works hard to ensure every guest has a memorable stay, and it's incredibly rewarding to see that reflected in your feedback.We hope to have the pleasure of welcoming you back soon for another outstanding experience!Warm regards,Made CitrayasaFront Office Manager
10/10 Fremragende
Lawrence
Rejste med partner
17. apr. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent resort. Got the VIP treatment from every member of the staff who went out of their way to make us feel at home.
Room, Spa, restaurant and pool were all amazing and the location couldn't have been better.
Lawrence
Overnattede 3 nætter i april 2024
Svar fra Made Citrayasa den 23. apr. 2024
Dear Lawrence, Thank you so much for your glowing review! We're delighted to hear that you enjoyed your stay at our resort and that our team provided you with VIP treatment. It's our goal to make every guest feel at home, and we're thrilled to know that we succeeded with you. We're also pleased that you enjoyed our accommodations, spa, restaurant, pool, and the prime location. We truly appreciate your kind words and hope to welcome you back for another memorable stay soon!Warm regards, Made CitrayasaFront Office Manager
10/10 Fremragende
Hideki
Rejste med familie
12. apr. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Dear Hideki, Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you enjoyed your time here and that our team's smiles brightened your visit. Providing a welcoming environment and top-notch facilities are always our priorities. We look forward to welcoming you back soon for another great experience!Warm regards, Made CitrayasaFront Office Manager
10/10 Fremragende
Heather
Rejste med partner
30. mar. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We stayed at this hotel for 4 night after finishing a cruise. We stayed in one of their Villas. This is one of the finest hotels we have stayed in.The staff was very helpful in providing advice for sightseeing, touring. Absolutely excellent. We used them for 3 tours to various sites. The 2 guides were knowledgeable and most helpful. Special mention to Suli who not only picked us up from the ship, but also provided 2 of the tours and valuable insight into the unique culture of Bali and in particular Ubud. We had our anniversary during our stay and Suli helped in outfitting our room as a surprise. We can highly recommend this hotel. Claus Lenk
Heather
Overnattede 4 nætter i marts 2024
Svar fra Made Citrayasa den 3. apr. 2024
Dear Heather, Thank you very much for taking the time to share such a wonderful review of your recent stay with us.We are thrilled to hear that you had a fabulous stay with us and that you were captivated by the breath-taking beauty of our property. Thank you very much for your kind words in recognition of one of the finest hotels you have stayed in.It truly sounds like you enjoyed every aspect of your stay, from the moment you arrived until departure, which was beyond your expectations. It is also wonderful for us to hear that our team, especially Suli, took the extra steps to provide you with impeccable services, which created the most memorable stay. Rest assured that your comments will be shared with the team; it is what motivates all of us to continue creating exceptional experiences for our guests.We hope that when your travels return you to Bali, we will have the great privilege of welcoming you back.Warm regards,Made CitrayasaFront Office Manager
10/10 Fremragende
Raj
27. mar. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Raj
Overnattede 2 nætter i marts 2024
Svar fra Made Citrayasa den 3. apr. 2024
Dear Raj, We sincerely appreciate your time to share such a wonderful review of your recent experience with us. It truly sounds like you enjoyed every aspect of your stay, from the moment you arrived until your departure. We do hope to have another opportunity to welcome you back for another exceptional experience. Warm regards, Made CitrayasaFront Office Manager
10/10 Fremragende
Shawnte
Rejste med partner
22. mar. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The property and the staff were amazing! I would for sure go back!
Shawnte
Overnattede 7 nætter i marts 2024
Svar fra Made Citrayasa den 3. apr. 2024
Dear Shawnte, We truly appreciate your time to share such a wonderful review of your recent stay with us. It was an absolute pleasure to know that you enjoyed your overall experience, from the beautiful property to the warm hospitality service from the entire team. We look forward to welcoming you back for another exceptional experience. Warm regards, Made CitrayasaFront Office Manager
10/10 Fremragende
Anurag
Rejste med partner
22. mar. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great hotel, friendly staff. Beautiful!
Anurag
Overnattede 3 nætter i januar 2024
Svar fra Made Citrayasa den 29. mar. 2024
Dear Anurag We sincerely appreciate your time to share such a wonderful review of your recent experience with us. We are thrilled to know that you had a lovely time with us and enjoyed everything that Royal Kamuela has to offer from moment you arrived until departure. We do hope to have another opportunity to welcome you back for another exceptional experience. Warm regards, Made CitrayasaFront Office Manager
10/10 Fremragende
TAEHUN
Rejste med partner
22. feb. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Kindly staffs, clean place, excellent service.
Everything’s walkable.
I had a wonderful holiday.
TAEHUN
Overnattede 5 nætter i februar 2024
Svar fra Made Citrayasa den 5. mar. 2024
Dear Taehun, We highly appreciate your kind review of your recent stay with us. We are thrilled to hear that your experience at Royal Kamuela provided you with fond memories, and I am touched that the team's service had a highlighted impact on your whole Royal experience. The details describe how much you loved your whole experience in every moment with us.Once again, thank you for your valued accommodation, and we do hope to have another opportunity to welcome you back for another exceptional experience. Warm regards, Made CitrayasaFront Office Manager
10/10 Fremragende
David
Rejste med familie
18. feb. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overall great experience. It’s quiet but close to everything.
The morning breakfast is very good and the staff is lovely there. Lots of monkeys around the villa’s !
The water in the villa pool was cooler than I like and there are too many attempts to upsell for tours and amenities
David
Overnattede 4 nætter i februar 2024
Svar fra Made Citrayasa den 5. mar. 2024
Dear David, Thank you for taking the time to share such an incredible review of your recent stay with us. We are delighted to know that you had a fabulous stay and that you enjoyed everything that Royal Kamuela has to offer, from the beautiful property and convenient location to the culinary experience offered by our restaurant, Shrida Taste of Ubud. Thank you for your valued accommodation, and we all look forward to welcoming you back for another exceptional experience. Warm regards, Made CitrayasaFront Office Manager
10/10 Fremragende
Anastasia
16. feb. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Anastasia
Overnattede 4 nætter i februar 2024
Svar fra Made Citrayasa den 29. mar. 2024
Dear Anastasia, We sincerely appreciate your time to share such a wonderful review of your recent experience with us. It truly sounds like you enjoyed every aspect of your stay, from the moment you arrived until your departure. We do hope to have another opportunity to welcome you back for another exceptional experience. Warm regards, Made CitrayasaFront Office Manager
10/10 Fremragende
Deb, Chicago
13. feb. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff was amazing! So attentive to any question or need.
The breakfast was delicious but So much food.
Deb
Overnattede 1 nat i februar 2024
Svar fra Made Citrayasa den 15. feb. 2024
Dear Deb, We highly appreciate your time to share such an amazing review of your recent stay with us.We are thrilled to know that you had a lovely time with us and that you enjoyed everything Royal Kamuela has to offer. I am touched that the team's service had a highlighted impact on your whole Royal experience.We do hope to have another opportunity to welcome you back for another exceptional experience.Warm regards, Made CitrayasaFront Office Manager
10/10 Fremragende
Warren
Rejste med partner
10. feb. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Fantastic staff, restaurant and property. The restaurant food alone was fabulous!
Warren
Overnattede 4 nætter i februar 2024
Svar fra Made Citrayasa den 15. feb. 2024
Dear Warren, We very much appreciate your lovely review of your recent experience with us.It is such a great pleasure to know that you had a wonderful experience and that the team's hospitality and care captured your heart. As you highlight about our hotel facilities, and culinary experience offered by our restaurant, Shrida Taste of UbudWe do hope to have another opportunity to welcome you back for another exceptional experience at Royal Kamuela Villas and Suites UbudWarm regards,Made CitrayasaFront Office Manager
10/10 Fremragende
Ighama
5. feb. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice
Ighama
Overnattede 2 nætter i januar 2024
Svar fra Made Citrayasa den 15. feb. 2024
Dear Ighama, Thank you for your amazing review of your recent stay with us. We are delighted to know that you had a wonderful experience and that you enjoyed everything that Royal Kamuela has to offer, which exceeded your expectations. We do hope to have another opportunity to welcome you back for another exceptional experience. Warm regards, Made Citrayasa Front Office Manager
10/10 Fremragende
Jeanne
Rejste med partner
3. feb. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Wow describes it all. The staff goes above and beyond to spoil you so you will regret leaving. The Shrida restaurant was excellent. Every meal was wonderful. The spa was incredible. The spa was beautiful and they even have a bowl of flowers under the massage table to look at while you get the best massage ever. Enjoy the day at the large pools in carefree bliss as you sip tropical cocktails. Also close walking distance to so much! This resort is a true gem!
Jeanne
Overnattede 5 nætter i januar 2024
Svar fra Made Citrayasa den 15. feb. 2024
Dear Jeanne, We truly appreciate your time to leave such an amazing review of your recent stay with us. I am thrilled to learn that you had a wonderful experience with us and found it more meaningful in many aspects of our offering. We are absolutely delighted to read that you were impressed with the culinary experience offered by our restaurant, Shrida Taste of Ubud, excellent spa services, and warm hospitality service from the entire team. Thank you for your kind words and recognition. The hotel is a true gem with all the wow experiences you described. We are grateful for your high recommendation, and it would be the greatest compliment to welcome you back someday soon at Royal Kamuela Villas and Suites Ubud. Warm regards, Made CitrayasaFront Office Manager
10/10 Fremragende
David
2. feb. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Excellent choice for Monkey Forest area
Excellent resort right in the middle of Ubud. The private pool room was amazing! It's the Best hotel we've ever stayed in and we travel a lot. We loved having our own private pool! The service, food, spa, and rooms are all incredible! We felt like VIPs the whole time. It's an Oasis in the middle of the city and close to everything. You won't be disappointed.
David
Overnattede 4 nætter i januar 2024
Svar fra Made Citrayasa den 15. feb. 2024
Dear David, Thank you for spending the time to share such an exceptional review of your recent stay with us.It truly sounds like you enjoyed every aspect of your stay, from the villa design with private pool to the hotel location and dining experiences. It is also wonderful for us to hear that our team took the extra steps to provide you with impeccable services, which created the most memorable stay. Rest assured that your comments will be shared with the team; it is what motivates all of us to continue creating exceptional experiences for our guests. Thank you for your recognition and kind words about the best hotel you ever stayed at.We all look forward to welcoming you back for another memorable experience at Royal Kamuela Villas and Suites Ubud. Warm regards, Made CitrayasaFront Office Manager
10/10 Fremragende
Terry
Rejste i en gruppe
1. feb. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Excellent Choice for Ubud!
Extremely clean and beautiful. Top quality resort in a beautiful oasis in Ubud. We loved every minute and couldn't be happier! The private pool was defintiely worth it! Excellent service, the best ever!
Terry
Overnattede 3 nætter i januar 2024
Svar fra Made Citrayasa den 12. feb. 2024
Dear Terry,Thank you very much for taking the time to share such a wonderful review of your stay with us.We are absolutely thrilled to know that you had a memorable experience and that you enjoyed everything that Royal Kamuela has to offer, such as a beautiful property with a tranquil environment and warm hospitality service from the entire team, which made your stay the best experience you ever had.We all look forward to welcoming you back for another exceptional experience.Warm regards,Made CitrayasaFront Office Manager
10/10 Fremragende
Darci
Rejste med familie
30. jan. 2024
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff was super friendly and helpful. They were all responsive and very nice. We loved the resort. The food was great. Location is fun, as is a 5 min walk from the monkey forest. It’s fun to have monkeys wandering the property. Would definitely return.
Darci
Overnattede 2 nætter i januar 2024
Svar fra Made Citrayasa den 2. feb. 2024
Dear Darci,Thank you very much for taking the time to share such a wonderful review of your recent stay with us. It was such a pleasure to read how you described the whole experience and your overall memorable experience. We take great pride in knowing that the resort facilities and offerings exceeded your expectations and that the team's hospitality and care captured your heart. Your kind words will definitely be shared with them to recognize their efforts and motivate them to continue providing impeccable service to our future guests.We are forever grateful for your kind recommendation, and it would be the greatest compliment to welcome you back for another exceptional experience at Royal Kamuela Villas and Suites Ubud.Warm regards,Made CitrayasaFront Office Manager
10/10 Fremragende
William
24. jan. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Perfect private pool villa
It is a beautiful place that is easy to find and in the middle of the action. You can walk to the Monkey Forest, market, restaurants, and shopping streets. Splurge and get the private pool villa. You will LOVE it!
William
Overnattede 2 nætter i januar 2024
Svar fra Made Citrayasa den 27. jan. 2024
Dear William,Thank you very much for taking the time to share such an incredible experience of your recent stay. It was an absolute pleasure to have you stay with us and allow us the opportunity to share our magical place with you!We are totally smitten to know that you had a fantastic stay. I am thrilled that you were able to fully experience the amazing luxury retreat and tranquility in the heart of Ubud, the perfect hotel location, the amazing villa with a stunning private pool, and the culinary experience offered by our restaurant, Shrida Taste of Ubud.It would be the greatest compliment to welcome you back someday soon for another exceptional experience at Royal Kamuela Villas and Suites Ubud. Warm regards,Made CitrayasaFront Office Manager
8/10 Udmærket
Federico
Rejste med partner
8. jan. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Complimenti soprattutto allo staff e in particolare a Icha e Dega
Federico
Overnattede 6 nætter i december 2023
Svar fra Made Citrayasa den 10. jan. 2024
Dear Federico,Thank you very much for taking the time to share such an amazing review of your recent stay with us.It is such an honor and a pleasure to have you stay with us. We take great pride in knowing that the experiences and offerings exceeded your expectations and that the team's hospitality and care captured your heart, especially Icha and Dega. Thank you very much for your kind words, and it will definitely be shared with the entire team.We do hope to have another opportunity to welcome you back for another exceptional experience at Royal Kamuela Villas and Suites Ubud.Warm regards,Made CitrayasaFront Office Manager
10/10 Fremragende
Robert Glenn
Rejste med partner
6. jan. 2024
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Robert Glenn
Overnattede 2 nætter i januar 2024
Svar fra Made Citrayasa den 10. jan. 2024
Dear Robert Glenn,We very much appreciate you sharing such an exceptional rating.We look forward to welcoming you back for another exceptional experience at Royal Kamuela Villas and Suites Ubud.Warm regards,Made CitrayasaFront Office Manager
8/10 Udmærket
Kristy
1. jan. 2024
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Decent hotel in the heart of ubud.
Decent place in the heart of Ubud. The rooms are spacious and clean. Overall the hotel is nice but doesn't quite meet the service you expect at a true luxury hotel. The staff are friendly but could better communicate, including how the breakfast is set up.
Kristy
Overnattede 4 nætter i december 2023
Svar fra Made Citrayasa den 10. jan. 2024
Dear Kristy,Thank you very much for sharing your feedback on your recent stay with us.We are thrilled to know that you had a lovely time with us, as you highlighted our hotel location, beautiful rooms, and tranquil hotel environment.Thank you for your constructive feedback about the service, which unfortunately does not quite meet your expectations, so please kindly accept our sincere apology for the inconvenience caused. We have taken serious steps, and the staff has also been re-trained to ensure we always deliver a memorable experience with excellent service.Once again, thank you for your valued accommodation, and we do hope to have another opportunity to welcome you back with a better experience.Warm regards,Made CitrayasaFront Office Manager
10/10 Fremragende
Verificeret rejsende
1. jan. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Verificeret rejsende
Overnattede 6 nætter i december 2023
Svar fra Made Citrayasa den 10. jan. 2024
Dear valued guests,Thank you for taking the time to leave such an excellent rating.We do hope to have another opportunity to welcome you back to your next holiday destination in Bali.Warm regards,Made CitrayasaFront Office Manager
10/10 Fremragende
Aoife
31. dec. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fab hotel with fab food
Staff couldn’t have been more helpful and food at the hotel was fabulous! We got the pool villa- unreal.
Aoife
Overnattede 3 nætter i december 2023
Svar fra Made Citrayasa den 10. jan. 2024
Dear Aoife,We highly appreciate your amazing review of your recent stay with us.We are so happy to read your feedback, and it is humbling to know that the experience you received lived up to the high expectations that we aim to provide our guests. I am thrilled to read that our dedicated team took the extra step to contribute to your unforgettable experience, along with our unique setting and atmosphere. Your words of appreciation will surely reach them.Once again, thank you for your valued accommodations and your kind recommendation. We all look forward to welcoming you back for another exceptional experience.Warm regards,Made CitrayasaFront Office Manager
10/10 Fremragende
Cristina
Rejste med partner
29. dec. 2023
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice hotel
Cristina
Overnattede 3 nætter i september 2023
Svar fra Made Citrayasa den 30. dec. 2023
Dear Cristina, Thank you for sharing such an incredible review of your recent stay with us. It was such a pleasure to read that you had a great time with us and you enjoyed all the experiences offered We do hope to have another opportunity to welcome you back for another exceptional experience at Royal Kamuela Villas and Suites Ubud.Best regards,Made CitrayasaFront Office Manager
10/10 Fremragende
FABIO, New York
Rejste med partner
29. dec. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Synes ikke om: Faciliteter
Property is ok, gym and pool open at 7 and close at 20:00, they claim it’s because of the noise, but their noise restaurant (right next to the pool and gym) is open till very late. Same goes for their overpriced spa. This is my 4th time in Ubud, first time in this hotel and in my opinion you are very likely to find better value for money.
FABIO
Overnattede 8 nætter i december 2023
Svar fra Made Citrayasa den 30. dec. 2023
Dear Fabio,We highly appreciate your time to share your feedback on your recent experience with us.It was a delight to know that you had a lovely time with us and that you enjoyed overall all the property, gym, and main pool. Thank you very much for sharing your thoughts about our spa price. We at Aum Spa pride ourselves on providing a truly unique and different experience from any other spa. We believe the combination of our luxury and lavish surroundings, our diverse and exclusive treatment menu, matched with only the highest quality products, and, of course, the high level of expertise of our staff makes for a luxury spa experience.With regards to noise from our restaurant, we had a very special event with a live performance during these festive sessions, especially Christmas, the last few days, so please accept our sincere apology for the inconvenience caused if it disrupted your experience with us.Once again, thank you for your valued accommodation, and we all look forward to welcoming you back with a better experience.Warm regards,Made CitrayasaFront Office Manager
10/10 Fremragende
Laura
29. dec. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Laura
Overnattede 4 nætter i december 2023
Svar fra Made Citrayasa den 30. dec. 2023
Dear Laura,Thank you for your amazing review of your recent stay with us.It sounds like you enjoyed everything that Royal Kamuela has to offer. We definitely can't wait to welcome you back for another fantastic experience.Warm regards,Made CitrayasaFront Office Manager
10/10 Fremragende
Leighton
Rejste med partner
28. dec. 2023
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It was very quiet, perfect for what we were seeking.
Breakfast service great, staff lovely.
Leighton
Overnattede 4 nætter i december 2023
Svar fra Made Citrayasa den 3. jan. 2024
Dear Leighton,Thank you for your amazing review of your recent experience with us.I am thrilled to learn that you had an incredible stay with us and that you really enjoyed everything that has to offer, such as a lovely room, a tranquil environment, and outstanding food at our restaurant.We all look forward to welcoming you back for another exceptional experience at Royal Kamuela Villas and Suites Ubud.Warm regards,Made CitrayasaFront Office Manager
10/10 Fremragende
suki
Rejste med partner
26. dec. 2023
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Wonderful property and beautiful.
Staffs are professional and helpful all the way our stay. The spa service was excellent. We had a massage and facial, it was excellent.
Thank you so much, we had great time.
suki
Overnattede 4 nætter i december 2023
Svar fra Made Citrayasa den 30. dec. 2023
Dear Suki,Thank you for your wonderful review of your recent stay with us.We are delighted to know that you had a memorable experience and that you enjoyed everything that Royal Kamuela has to offer, such as beautiful property with tranquility in the heart of Ubud, excellent spa experiences, and warm hospitality service from the entire team.We look forward to welcoming you back for another exceptional experience.Warm regards,Made CitrayasaFront Office Manager
10/10 Fremragende
Emily
16. dec. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Emily
Overnattede 3 nætter i december 2023
Svar fra Made Citrayasa den 21. dec. 2023
Dear Emily,Thank you for leaving us such a wonderful review of your recent stay with us.It truly sounds like you enjoyed the whole experience offered from the moment you arrived until your departure. We look forward to welcoming you back for another memorable experience.Warm regards,Made CitrayasaFront Office Manager
10/10 Fremragende
JAMIE
14. dec. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Everyone and everything about this property was and IS amazing!!! Very sweet, lovely, thoughtful, respectful, kind, and more the. Pleasant!! I had a wonder birthday stay from 10/16-10/19! ALL staff on duty during that time made my experience the best birthday experience ever! The driver was key to an amazing birthday trip!! 10 out of 10!!!
JAMIE
Overnattede 3 nætter i oktober 2023
Svar fra Made Citrayasa den 21. dec. 2023
Dear Jamie,Thank you very much for your generous review and for sharing your valued impressions. We are truly delighted to know that you really enjoyed the whole adventure journey on your special day.I am touched that the team's service had a highlighted impact on your whole Royal experience. Thank you very much for your kind words and recognition of the best birthday experience you ever had.We definitely can't wait to welcome you back for another exceptional experience at Royal Kamuela Villas and Suites Ubud.Warm regards,Made CitrayasaFront Office Manager
10/10 Fremragende
Stephan
Rejste i en gruppe
14. dec. 2023
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Really enjoyed our stay here. Big clean room. Good breakfast. Calm pool area. By money forest so you get cute visitors to greet. Spa was also good. I'd recommend. Location is central but quiet so made for a very good base.
Stephan
Svar fra Made Citrayasa den 15. feb. 2024
Dear Stephan, Thank you for your lovely feedback on your recent stay with us. We are thrilled to know that you had a wonderful experience and that you enjoyed every moment of your stay, such as the cleanliness of the room and hotel areas, the dining experience at Shrida Taste of Ubud, the hotel environment with a great hotel location, and the warm hospitality service from the entire team. Thank you very much for your kind recommendation. There’s no greater compliment than a return visit, and it would truly be our privilege to welcome you back someday soon. Warm regards,Made CitrayasaFront Office Manager
10/10 Fremragende
Gordon
14. dec. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Best experience
Amazing place and staff, best beds, great location - highly recommended
Gordon
Overnattede 2 nætter i december 2023
Svar fra Made Citrayasa den 21. dec. 2023
Dear Gordon,We highly appreciate your time to share such an amazing review of your recent stay with us.We are delighted to know that you had a memorable experience and that you enjoyed everything that Royal Kamuela has to offer. Thank you for your kind words and recognition of the best experience you ever had.We all look forward to welcoming you back for another exceptional experience.Warm regards,Made CitrayasaFront Office Manager
10/10 Fremragende
May Yuk
13. dec. 2023
May Yuk
Overnattede 2 nætter i december 2023
Svar fra Made Citrayasa den 10. jan. 2024
Dear May Yuk,Thank you very much for leaving us an excellent rating.We look forward to welcoming you back for another exceptional experience at Royal Kamuela Villas and Suites Ubud.Warm regards,Made CitrayasaFront Office Manager
10/10 Fremragende
Verificeret rejsende
10. dec. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
We would highly recommend this hotel. The staff can’t do enough for you. Beautiful facilities and great location.
Verificeret rejsende
Overnattede 3 nætter i december 2023
Svar fra Made Citrayasa den 21. dec. 2023
Dear valued guest, Thank you for your wonderful review of your recent experience with us. I’m thrilled to hear that your experience at Royal Kamuela Villas and Suites Ubud provided you with fond memories, and I am touched that the team's service had a highlighted impact on your whole Royal experience. Thank you very much for your kind words of appreciation for our team. As you also highlight our location and beautiful hotel with great hotel facilities, which make your whole experience truly memorable.Thank you for your kind recommendation and we cant wait to welcome you back for another exceptional experience Warm regards,Made CitrayasaFront Office Manager
8/10 Udmærket
Verificeret rejsende
8. dec. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Convenient location for tourists
Convenient location in Ubud and near Monkey Forest. Very nice and helpful staff, excellent service. Food is cooked and presented for western tourists…good flavors but not exactly authentic Indonesian preparation or heat level.
Verificeret rejsende
Overnattede 3 nætter i november 2023
Svar fra Made Citrayasa den 21. dec. 2023
Dear valued guest,Thank you for sharing your feedback about your recent stay with us.We are thrilled to know that you had a lovely time with us and that you enjoyed the hotel ambience, which is very close to the monkey forest, where luxury meets nature experience and warm hospitality service from the entire team.We sincerely appreciate your valuable feedback. We have taken steps to address the area highlighted that needs for improvement We do hope to have the pleasure of welcoming you back at Royal Kamuela Villas and Suites Ubud.Best regards,Made CitrayasaFront Office Manager
10/10 Fremragende
Arada
Rejste med partner
8. dec. 2023
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The service and staff were beyond amazing. Everyone was so warm and helpful. The breakfast was excellent!! We stayed in the pool villa and were so impressed with our accommodations for the price we paid. So completely worth it and would highly recommend this place if you are planning a trip to Ubud.
Arada
Svar fra Made Citrayasa den 15. feb. 2024
Dear Araba, Thank you very much for taking the time to share your kind review of your recent experience at Royal Kamuela Villas and Suites Ubud.We are thrilled to read that the whole experience exceeded your expectations and that the team's hospitality and care captured your heart. The way you described the beauty of the property and how much you loved every moment of your stay.It was a pleasure to have you with us, and we equally look forward to welcoming you back for another exceptional experience. Warm regards, Made CitrayasaFront Office Manager
10/10 Fremragende
Timmora
Rejste med partner
8. dec. 2023
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This was a stay like no other. Very beautiful, serene, quiet and breathtaking
Timmora
Svar fra Made Citrayasa den 15. feb. 2024
Dear Timmora, We truly appreciate your time to share such an incredible review of your recent stay with us.We take great pride in knowing that the experiences and offerings exceeded your expectations from the moment you arrived until your departure.Once again, thank you very much for your valued accommodation, and we all look forward to welcoming you back soon for another exceptional experience.Warm regards, Made CitrayasaFront Office Manager
10/10 Fremragende
Alexandre
3. dec. 2023
Alexandre
Overnattede 1 nat i december 2023
Svar fra Made Citrayasa den 6. dec. 2023
Dear AlexandreWe sincerely appreciate that you shared such an excellent rating of your recent experience.It truly sounds like you enjoyed your experience in all aspects, and we definitely can't wait to welcome you back for another exceptional experience at Royal Kamuela Villas and Suites Ubud.Warm regards,Made CitrayasaFront Office Manager
10/10 Fremragende
Rodolfo
Rejste med partner
24. nov. 2023
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Loved the property. The staff was amazing. Suli our guide from the hotel was a genuine person and cool guy.
Dicky the chef was personable.
I wish I remembered the staff’s name because there was great.
The room at the end of the pool was fabulous.
The breakfast and food was delicious.
This location was central to shops, restaurants and the monkey forest. Highly recommend it for convenience and tucked away that it’s quiet. It’s also so clean and well maintenance.
Rodolfo
Overnattede 3 nætter i november 2023
Svar fra Made Citrayasa den 25. nov. 2023
Dear Rodolfo,We highly appreciate your lovely review of your recent stay with us.We are thrilled to hear that you had a wonderful experience with us and that you were captivated by the breath-taking beauty of our premises. The way you describe how much you loved and enjoyed every minute and everything that Royal Kamuela has to offer. I am touched that the team's service had a highlighted impact on your whole Royal experience, especially Chef Dicky and Suli, who were beyond happy to look after you throughout your stay. The whole team was so proud to be a huge part of your beautiful memories, which fills us with pride and gratitude.Once again, thank you very much for your valued accommodation, and we definitely can't wait to welcome you back for another exceptional experience at Royal Kamuela Villas and Suites Ubud.Warm regards,Made CitrayasaFront Office Manager
10/10 Fremragende
Christian
23. nov. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Good value
Overall good experience and walking distance with very nice rooms. Good value
Christian
Overnattede 3 nætter i november 2023
Svar fra Made Citrayasa den 24. nov. 2023
Dear Christian, Thank you very much for your lovely feedback of your recent stay with us.It was a delight to know that you had a great time with us and that you enjoyed the whole experience, such as the perfect hotel location, amazing room, and warm hospitality service from the entire team.We do hope to have another opportunity to welcome you back for another exceptional experience.Best regards,Made CitrayasaFront Office Manager
10/10 Fremragende
Judith, Leeming
Rejste i en gruppe
19. nov. 2023
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The Royal Kameula Resort Hotel in Ubud is a luxurious, beautiful, spotlessly clean and modern place. It has huge wow factor!!
The staff are polite, friendly and efficient. Great food and excellent restaurant service! I will definitely be returning, stepping into heaven for 5 days is a wonderful way to holiday !!!
Judith
Overnattede 5 nætter i november 2023
Svar fra Made Citrayasa den 24. nov. 2023
Dear Judith,Thank you very much for taking the time to share such an amazing review of your recent experience with us.It was an absolute pleasure and honor to have you stay with us again, giving us a second chance to share our royal experience.I am delighted to read how much you enjoyed every minute of your 5 days experience and everything Royal Kamuela has to offer, from the beautiful property to the outstanding dining experience offered by our restaurant, Shrida Taste of Ubud, and the truly warm hospitality service from the entire team.Once again, thank you very much for your valued accommodation, and we all can't wait to welcome you back for another memorable experience.Best regards, Made CitrayasaFront Office Manager
10/10 Fremragende
Theresa
16. nov. 2023
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Wonderful staff. Lovely property and convenient to shops and dining.
Theresa
Overnattede 3 nætter i november 2023
Svar fra Made Citrayasa den 17. nov. 2023
Dear Theresa, Thank you very much for taking the time to leave such an incredible review of your recent stay with us.It was delighted to read that you had a memorable experience and that you enjoyed the dining experience at our restaurant, beautiful hotel with its environment and warm hospitality service from the entire team.We all look forward to welcoming you back for another exceptional experience.Best regards,Made CitrayasaFront Office Manager
10/10 Fremragende
Michelle
Rejste med partner
13. nov. 2023
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The property is beautiful, and perfectly located in Monkey Forest. They catered for my gluten free requirements, with delicious alternative bread and cake. The Aum Spa was divine! My therapist for all 3 treatments was professional and had a great touch! The private treatment rooms are immaculate, and quiet. In room dining was great - same menu and price as restaurant. Once again my meal was delicious. All staff were friendly and helpful. We also loved our half day tour too - great to see a sacred water temple that was not over run with other travellers - thanks for the suggestion. We highly recommend and thank the staff at Royal Kamuela for a beautiful stay - we will return.
Michelle
Overnattede 5 nætter i oktober 2023
Svar fra Made Citrayasa den 14. nov. 2023
Dear Michelle,Thank you very much for taking the time to share such a wonderful experience of your recent stay.We are delighted to read how you beautifully recount your time with us. We take great pride in knowing the experiences offered exceeded your expectations and that the team's hospitality and care captured your heart.Thank you for your kind recommendation, and we all look forward to welcoming you back for another exceptional experience at Royal Kamuela Villas and Suites Ubud. Best regards,Made CitrayasaFront Office Manager
10/10 Fremragende
Mark
9. nov. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Excellent Hotel
Excellent hotel. Given an upgrade which doesn't happen normally. Had some issues with payment but the hotel is superb. Most of the staff were really friendly and the room was as you would expect in a 5 star hotel. Great to see the monkeys playing in the hotel grounds. Breakfast was very good.
Mark
Overnattede 3 nætter i november 2023
Svar fra Made Citrayasa den 6. dec. 2023
Dear Mark,Thank you for taking the time to share such a wonderful review of your recent stay with us.We are delighted to know that you had a wonderful experience and that you enjoyed everything that Royal Kamuela has to offer from the moment you arrived until your departure.Once again, thank you very much for your stay with us, and we do hope to have another opportunity to welcome you back for another memorable experience.Warm regards,Made CitrayasaFront Office Manager
10/10 Fremragende
KYONG AH
Rejste med familie
8. nov. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
직원들이 더 할 수 없이 친절하고 아침식사도 아주 맛있습니다 수영장도 너무 훌륭하구요
KYONG AH
Overnattede 2 nætter i november 2023
Svar fra Made Citrayasa den 14. nov. 2023
Dear Kyong Ah,Thank you very much for taking the time to share such a wonderful review of your recent stay with us.It was a delight to know how much you loved and enjoyed your overall experience from the moment you arrived until departure, such as the great hotel facilities, outstanding culinary experience at our restaurant, Shrida Taste of Ubud, and warm hospitality service from the entire team.We look forward to welcoming you back for another exceptional experience.Best regards,Made CitrayasaFront Office Manager