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Anmeldelser af Peppers Salt Resort & Spa

4.5 out of 5
Peppers Salt Resort & Spa
Bells Boulevard, Salt Village, Kingscliff, NSW

Anmeldelser

8,4

Alletiders

Bedømmelse på 10 − Fremragende. 481 af i alt 1000 anmeldelser" "
Bedømmelse på 8 − Udmærket. 318 af i alt 1000 anmeldelser" "
Bedømmelse på 6 − Okay. 134 af i alt 1000 anmeldelser" "
Bedømmelse på 4 − Dårligt. 39 af i alt 1000 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 28 af i alt 1000 anmeldelser" "

8,8/10

Rengøring

8,6/10

Service og personale

8,4/10

Faciliteter

8,4/10

Overnatningsstedets tilstand og faciliteter

8,4/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, værelsets komfort
Probably best for families
Great resort for couples... who have children! The beautiful pool area was dominated by noisy splashing kids throwing balls, and the relaxation garden didn’t have any sun beds which was a shame. The room itself had what we needed and was reasonably clean and comfortable (although there was washing powder spilt over the floor and bed cover when we arrived). Food at the restaurant was good but pricey. Overall, an ok experience but probably would try somewhere else next time.
Overnattede 3 nætter i december 2018

6/10 Okay

Suzanne

Rejste med partner
Synes godt om: Faciliteter
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
We were disappointed in the condition of the room - water logged lamp shades and worn furniture. The bed was so uncomfortable - you could feel the springs. No room attendance so we had one set of towels for 3 nights and it was $250 a night for a small hotel room. Checkin was pretty lack luster and didn’t even provide me an understanding of on-site amenities (good thing we’ve stayed before and knew). The second night we stayed there was some kind of party happening at the pool below our room that didn’t break up until 1am. Next time we stay in the area, we will look at other options as the room was by far the most expensive and in the worst condition to all the places we have stayed in Australia on this trip (even the country hotels were better).
Overnattede 3 nætter i april 2024

10/10 Fremragende

Paul

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great pool
Overnattede 3 nætter i februar 2024

10/10 Fremragende

Adam

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter
Everything was great apart from the water pressure in the shower. Little more than a dribble. All other facilities and aspects of the stay was outstanding. Great short stay. Will definitely be back.
Overnattede 2 nætter i februar 2024

10/10 Fremragende

Peter

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
A nice break.
We stayed 5 nights and it was enjoyable. It's well positioned. The place is about 20 years old but is very well maintained. The walk to the beach is past several restaurants and a pub and not too far. We also liked the Spa for massages and will return again.
Overnattede 5 nætter i februar 2024

6/10 Okay

Brian

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i februar 2024

10/10 Fremragende

Meagan

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff were all so lovely.
Overnattede 1 nat i februar 2024

10/10 Fremragende

Stephen

Overnattede 1 nat i januar 2024

4/10 Dårligt

Scott

Rejste med partner
Synes godt om: Rengøring
Synes ikke om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Worse experience. Look elsewhere first. Kicked out of our room one day prior to our departure as the owner wanted the room. I was offered another room; however, we did not want to pack to unpack again, so I was provided a refund for that night as it essentially had ruined our time away, so we just wanted to go home. 14 days later still chasing our refund! We have had to chase the hotel after they took our bank details amount, etc., and said it would be fixed.
Overnattede 4 nætter i december 2023

8/10 Udmærket

Daniel

Rejste med familie
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Overall good, areas that need attention: bar staff (40 mins from order to ready for a cocktail despite it not being too busy and having what seems like plenty of staff), shower water pressure was worst of any hotel I’ve stayed at, and lacking room charge around the resort….
Overnattede 3 nætter i januar 2024

10/10 Fremragende

Amy

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i december 2023

6/10 Okay

Jason

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
When we checked in our room wasn’t ready , had no clean beach towels and was next to a room that had smokers in it and the key stopped working half way through the night. The staff we’re understanding and gave us a late check out , complimentary drinks , an upgrade on our next visit along with a free breakfast. When you stay at a resort things can go wrong but what makes the difference is the service they provide and in some cases the compensation when they miss the mark.
Overnattede 1 nat i december 2023

10/10 Fremragende

John

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The pillows and the bed were the best! It was sleeping on a cloud. Lovely place, will definitely stay again!
Overnattede 1 nat i december 2023

8/10 Udmærket

Sarah

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i december 2023

10/10 Fremragende

Joel

Overnattede 2 nætter i november 2023

2/10 Forfærdeligt

Robb

Synes ikke om: Service og personale
The girl on the desk was rude, unhelpful, and made me feel like I was putting them out by trying to stay there
Overnattede 1 nat i november 2023

10/10 Fremragende

Sharlene

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The spa in the room which was fantastic, overlooking to the pool area. The only thing i didnt like was the dual entry area as it was noisy when the neighbours would come and go with doors banging. Regards Sharlene
Overnattede 2 nætter i november 2023

6/10 Okay

Tony

Synes godt om: Rengøring
Overnattede 1 nat i november 2023

10/10 Fremragende

Michael

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i november 2023

6/10 Okay

Michelle

Forretningsrejsende
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Average
The service level was lower than I had experienced previously at this hotel - this was my third stay in 3 years. There was no restaurant on site, the queue for check in, breakfast, bar service etc was so long each time it became very frustrating. Left the breakfast queue one morning after waiting 20 minutes to be seated and missed my included meal. The staff were inattentive and there was no room service available.
Overnattede 3 nætter i november 2023

10/10 Fremragende

fergus

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
very good location and facility
Overnattede 3 nætter i oktober 2023

10/10 Fremragende

Meriellen

Overnattede 2 nætter i oktober 2023

10/10 Fremragende

Max

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Thanks, great stay
Overnattede 3 nætter i oktober 2023

10/10 Fremragende

Sheron

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Everything and eveyone was amazing - except for the mold on the blinds.
Overnattede 1 nat i oktober 2023

6/10 Okay

Rhonda

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Property was overall good however noisy aircon units were a problem. We were eventually moved and promised compensation for the inconvenience but it was never forthcoming.
Overnattede 6 nætter i september 2023

10/10 Fremragende

Kate

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Lovely area, close to beach, restaurants.
Overnattede 3 nætter i september 2023

10/10 Fremragende

jamie

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
You guys just need a games room. Pool table and air hockey
Overnattede 2 nætter i oktober 2023

10/10 Fremragende

Rachael

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I was a bit worried seeing other reviews but honestly our stay was absolutely amazing, the only negative thing I have to say is any drink with the word "Bam Bam" in it avoid at all costs unless you love the taste of metho 😂 and our floorboards in our room must of had some water damage at some point as it bubbled in most of the kitchenette area and front of the bathroom, everything else was absolutely amazing and super relaxing, spa bath was awesome, plunge pool was super cute and really pretty at night, restaurants in the area were to die for and the staff were absolutely superb, we're thinking about heading back next year!!!!
Overnattede 3 nætter i oktober 2023

10/10 Fremragende

Jarrod

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i september 2023

10/10 Fremragende

Tom

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great last minute service
Overnattede 1 nat i oktober 2023

6/10 Okay

David

Synes godt om: Rengøring
Synes ikke om: Service og personale
Disappointing experience
Overnattede 1 nat i september 2023

8/10 Udmærket

Douglas

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The two doors one had to open to enter the room. Could perhaps the first door into the small vestibule between two apartments be removed. It is very strongly hinged to automatically close with a loud bang which sometimes could be disturbing. Is the second door for added security? If so is it really necessary ? Surely about 99 per cent of properties have a single locked door from public areas for security.
Overnattede 4 nætter i september 2023

8/10 Udmærket

Ben

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent resort, location, staff were friendly. Restaurant had minimal food options one evening which was unfortunate. $200 is requested on check in but the money doesn’t return to your bank account for 5-7 business days after check out.
Overnattede 3 nætter i september 2023

8/10 Udmærket

Lisa

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i september 2023

4/10 Dårligt

Graham

We totally expected a 5 star hotel room. Maybe Wotif customers do not receive the best rooms! We were given a very small room on the ground floor that looked out onto a brick fence, and around the corner, a road, just dirt and a few plants. Around the corner we could see plunge pools outside rooms. But, laying on the stones also, was a man's underpants and singlet, looking as though they had been there for weeks!! We also had to call housekeeping as there wasn't sufficient liquid in the dispensers for showering. We have stayed in 5 star hotels around the world, but this hotel was very disappointing!
Overnattede 2 nætter i september 2023

4/10 Dårligt

Gary

Rejste med familie
Synes ikke om: Faciliteter
Fire alarm went off at 5:30 in the morning. No staff took 10 to 15 minutes for the Fire Brigade to turn up and no help from least desk later. All they said is staff need re-training
Overnattede 1 nat i september 2023

10/10 Fremragende

Susanna

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i august 2023

4/10 Dårligt

Peter

Rejste med partner
Didn’t like the fact that the package did not include housekeeping which thought was an automatic inclusion. Staff not that helpful or pleasant. Room amenities lacking.
Overnattede 3 nætter i juli 2023

10/10 Fremragende

Michael

Overnattede 1 nat i juli 2023

10/10 Fremragende

Verificeret rejsende

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i juli 2023

6/10 Okay

Loma

Synes ikke om: Service og personale
It is a large property- there was no map provided and I was very confused about finding our parking spot. When I asked staff what I should do if I get lost, could I call reception? Staff answered rudely with - there are signs everywhere. Let me tell you, there are not signs everywhere. I was disappointed.
Overnattede 2 nætter i juli 2023

8/10 Udmærket

David

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
We were very comfortable
Overnattede 1 nat i juli 2023

6/10 Okay

Mr Rodney

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i juli 2023

10/10 Fremragende

Mark

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Very clean and peaceful for a weekend getaway
Overnattede 2 nætter i juni 2023

8/10 Udmærket

Stefan

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Synes ikke om: Service og personale
Great stay, just needs EV charging and a chef that knows what a blue steak it…
Overnattede 3 nætter i juni 2023

10/10 Fremragende

Stephen

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Property was a bit tired looking but we thoroughly enjoyed our stay & will be back
Overnattede 3 nætter i juni 2023

10/10 Fremragende

Cherie

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Stayed here with my two children and it was perfect. Great location, clean and spacious rooms. They loved the pool area!!!
Overnattede 2 nætter i juni 2023

8/10 Udmærket

Bernard

Overnattede 2 nætter i juni 2023

8/10 Udmærket

Matthew

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Recovery from operation nice and relaxing everything in one place
Overnattede 2 nætter i juni 2023

10/10 Fremragende

Stephen

Overnattede 1 nat i juni 2023