Experience tropical comfort and laid-back luxury at Atia 1 in La Veleta. This spacious villa features three bedrooms (1 king & 2 queens) with en-suite bathrooms, a bright open-plan living and dining area, and two private pools for ultimate relaxation. With a fully equipped kitchen, fast WiFi, and modern finishes throughout, it’s perfect for families, groups of friends, or couples seeking a private retreat.
Guests have full access to the villa, including both private pools and all exterior spaces, ensuring a truly exclusive stay. Enjoy the entire villa as your personal retreat, with all the amenities and comforts designed to enhance your experience.
Feel free to use all of the spaces at your leisure—whether you're lounging by the pool or cooking in the kitchen, everything is at your disposal to make your stay as comfortable and enjoyable as possible.
➡️ Guest Communication
We’re here to make your stay smooth and enjoyable. Our team is available to assist you between 9:00 AM and 5:00 PM, and we aim to respond to all messages promptly during these hours.
➡️ Emergency Support (After Hours)
For urgent issues outside of regular hours—such as lost keys, major maintenance problems (plumbing/electrical), or safety concerns—you’ll receive an emergency contact number at check-in.
Please note: this number is strictly for emergencies only.
➡️ Non-Urgent Requests After Hours
If you message us after 5:00 PM about a non-urgent matter, we’ll get back to you first thing the next morning. Thanks for your understanding!
If there’s anything you need to enhance your stay, don’t hesitate to reach out.
We’re happy to help!
Tulum is where jungle meets sea — a magical blend of natural beauty, bohemian spirit, and eco-conscious living. Whether you’re here for slow mornings by the pool, yoga in your villa garden, exploring ancient ruins, or adventures in the jungle, Atia 1 places you right in the heart of it all.
From your private villa, you can explore by bike, swim in nearby cenotes, savor fresh local cuisine, and enjoy curated experiences through our trusted concierge partner — like in-villa private yoga, a private chef dinner, or a day at one of Tulum’s iconic beach clubs.
⭐ What to Expect Nearby:
• Boho Vibes & Eco Spirit – A creative, wellness-focused community in La Veleta with cafés, yoga studios, and artisan shops within easy reach
• Yoga & Wellness – Retreats, spas, and the option for private sessions right at your villa
• Nature & Beaches – Crystal-clear cenotes, biosphere reserves, white-sand beaches, and jungle adventures just minutes away
• Food & Drink – Everything from authentic tacos to world-class dining, all celebrating fresh, local flavors
• Nightlife & Shopping – Chic cocktail bars, boutique stores, and music under the stars in Tulum’s vibrant scene
• Safety – Tulum is generally safe; just keep valuables secure and stay mindful, as you would in any travel destination
We’re here to make your stay unforgettable — let us help you plan the perfect Tulum experience!
⭐ Good to Know Before You Book
Our trusted concierge partner is available to elevate your stay with optional add-ons such as airport transfers, private chefs, in-villa massages, birthday or celebration setups, beach club reservations, and curated tours. These services are arranged through a third party and are not part of your Airbnb booking, so we kindly ask that you don’t mention them in your review.
The villa is located in La Veleta, one of Tulum’s fastest-growing neighborhoods. Here you’ll find a mix of trendy cafés, yoga studios, and restaurants within easy reach, while still being just a short drive from downtown and the beach.
⭐ Heads-up:
• Tulum is a developing town, and short, unscheduled power outages or fluctuations may occur. They usually don’t last more than a couple of hours. We always do our best to make sure your stay remains comfortable, but these interruptions are outside our control.
• The villa is regularly cleaned and fumigated, but tropical insects are part of the natural environment here. You may see them from time to time.
• For your comfort and safety, our pool maintenance team visits twice a week (usually Tuesdays and Fridays in the afternoon) to clean and service the pools. These visits are scheduled in advance to ensure the water remains fresh and safe for swimming.
We’re just a message away if you need anything. Thank you for choosing Atia 1 — we’re honored to host you in Tulum!
Welcome to Our Home!
We’re excited to host you and want to ensure a smooth, relaxing stay. Please review the guidelines below to help keep things easy and enjoyable for everyone.
➡️ Arrival & Access
• Check-in: After 3:00 PM
• Check-out: By 11:00 AM (Late check-outs need to be requested in advance and are subject to availability!)
• Use the Google Maps link and directions provided inside your guest portal for accurate navigation. Other apps may cause delays or misrouting.
• Only the primary guest may hold keys or access codes—do not share or duplicate them.
➡️ Conduct & Respect
• Quiet hours: 10:00 PM – 8:00 AM. Please respect your neighbors.
• No parties or unregistered guests. Let us know in advance if you’re expecting visitors.
• No smoking or vaping indoors. A fine of up to $200 USD applies if violated.
• Pets are not permitted unless approved in writing before your stay.
➡️ Cleanliness & Property Care
• Please don’t move any of the furniture.
• Avoid using white towels for makeup removal.
• If there are any breakages, damages, or an excessive mess beyond what’s considered normal use, a cleaning or repair fee may apply. Please just let us know if anything happens.
➡️ Utilities & Services
• Help us conserve energy: Turn off A/C and lights when you’re not in the unit.
• Use your own logins for streaming services. Please don’t purchase additional content and remember to log out before checkout.
• Our unit contains a digital inventory—missing or damaged items may result in replacement charges.
➡️ Restricted Areas & On-Site Policies
• Private or storage areas are off-limits.
• If your building has security or a front desk, please follow their instructions. Each complex has its own set of rules, which we don’t personally create. If you're unsure about anything, check with the front desk or feel free to ask us directly—we’re happy to clarify.
Thank you for your care and cooperation.
If you need anything during your stay, don’t hesitate to reach out—we’re always here to help!
The MayanKey Team
➡️ DIRECTIONS TO ATIA 1
Whether you're arriving from Cancun International Airport or the new Tulum International Airport, follow the steps below to reach your villa smoothly and without confusion:
✈️ From Cancun International Airport (CUN)
1. Exit the Airport Toward Highway 307
After picking up your rental car or shuttle, follow the signs for Carretera Cancun–Tulum (Highway 307) heading south.
2. Drive South on Highway 307
Continue for approximately 1.5 hours (about 115 km / 71 miles), depending on traffic.
You’ll pass Playa del Carmen and several smaller towns along the way.
3. Enter Tulum
As you approach Tulum, stay on Highway 307. Once you pass the main intersection with the supermarket called “Super Aki,” continue straight into Tulum Centro for another 2 km.
4. Turn Left onto “Palenque”
After about 2 km, turn left onto “Palenque” and continue for roughly 1.2 km.
5. Arrive at Atia
Turn right, and then turn left after the next block. You will arrive at Atia 1.
✈️ From Tulum International Airport (TQO)
1. Exit the Airport and Follow Highway 307
Exit the airport and head north on Highway 307 toward Tulum Town.
2. Drive North on Highway 307
Stay on the highway for about 20 minutes (25 km), depending on traffic.
3. Approach Tulum
Once you reach the entrance to Tulum, look for a red building on your right side.
4. Turn right onto “Palenque” and continue straight for 1.2 km.
5. Arrive at Atia
Turn right, then turn left after the next block. You will arrive at Atia 1.
➡️ Arrival & Self Check-In
Your villa is entirely self check-in. Upon arrival, please locate the key box for your villa (Villa Number 1).
Set the dial of the key box to the code shared with you in your guest portal.
Reminder: Links with photos of the keys and corresponding locks are attached in the welcome message for your reference.
➡️ ADDITIONAL TIPS & REMINDERS
Google Maps/Coordinates
You can also enter “Atia Tulum” or the exact coordinates (20°11'51.6"N 87°28'07.5"W) into Google Maps to be guided directly to the villa.
Traffic Conditions
The highway can get busy, especially during peak tourist seasons or weekends, so please allow extra travel time.
Speed Bumps (Topes)
Be mindful of speed bumps on local roads; some may be unmarked.
We look forward to welcoming you to Atia! If you have any questions or need assistance along the way, don’t hesitate to reach out. Safe travels!
