Hoteller nær The Track

"Very Clean"

"good"

"The staff did a great job."

"The property overall, amenities and staff were great! We loved the location, the pools, the services and the shuttle rides. Our room itself was outdated, did not have the ocean view I paid for and we found someone's underwear behind the chair. I would return for the other items but speak up about the room as soon as I arrived so they had a chance to make things better."

"The view was amazing from my upgraded room! Staff was very friendly at check in."

"Excellent property the only issues we had was with the shower in the primary bathroom not draining properly and the ceiling fan in the primary bedroom not functioning properly. We didn’t stay long so it wasn’t a huge issue as the ac was adequate and the shower was the worse the last day of our stay."

"Location"

"Staff was so helpful and polite and the breakfast was really good surprisingly compared to other Hotels I've stayed in.."

"My wife and I had a wonderful stay at Willow Bay. Check in was a breeze and the room exceeded my expectations. It was very clean and the furniture appeared to be brand new. The view of the Ocean was perfect for hanging out and enjoying a drink. Willow Bay has a great location right on the beach with lots of restaurant options near by. The pool and grounds were beautiful and peaceful. We love coming to Myrtle Beach and we will definitely be coming back to Willow Bay. "

"Overall, my stay was decent and the hotel itself was nice. The room was okay, but there were a few cleanliness issues that stood out. The sheets didn’t seem fully clean, and the floors were also dirty when we arrived. I also think the room could use more cookware and kitchen essentials for guests staying longer. Other than that, it was still a good hotel and the stay was overall fine."

"AC worked fine. Staff helpful, but I had to kill a couple of roaches"

"Nice place to stay if you are traveling with kids"

"Room was dated mold around tub seems, room also smelled like a cat litter box."

"I would report my recent stay, as it was overall a very disappointing experience. Check-in was extremely delayed to the point that I had to contact customer service for assistance. They were unable to reach a live person at the property and had to email the hotel directly. Once I finally got into the room, it appeared dirty to the point where I had to go out and purchase new sheets from Walmart myself. On the first day, the water was not working properly and I had to take a cold shower. The...

"Motor race behind the hotel with Lotus of noise. Very humet hotel and felt the sealing came down on you."

"Check-in was terrible. Employees was rude. The place is a dump. Do not stay there."

"The only thing that stood out was a $100 cash deposit. The rest was fine. Its a motel by the ocean with a pool."

"We had no toilet paper - had to ask for that. We found out there was no Wi-Fi just after we arrived. They told us “It’s down a technician will fix it tommorow.” They told us the day after that it should work, it didn’t throughout all 3 days. "