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Anmeldelser af Novotel Taiping Perak

4 out of 5
Novotel Taiping Perak
No. 1 Jalan Tupai, Taiping, Perak

Anmeldelser

9,0

Fantastisk

Bedømmelse på 10 − Fremragende. 266 af i alt 461 anmeldelser" "
Bedømmelse på 8 − Udmærket. 152 af i alt 461 anmeldelser" "
Bedømmelse på 6 − Okay. 27 af i alt 461 anmeldelser" "
Bedømmelse på 4 − Dårligt. 12 af i alt 461 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 4 af i alt 461 anmeldelser" "

9,2/10

Rengøring

8,8/10

Service og personale

8,6/10

Faciliteter

9,0/10

Overnatningsstedets tilstand og faciliteter

9,0/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Jenny

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Dejlig lille by med skønne haver rundt om søerne
Absolut anbefales - venligt personale, behagelige smil og virkelige hjælpsomme. God restaurant - den bedste asiatiske Skaldyrs/diverse marinerede kød grill buffet vi har fået - super! Blev opgraderet til værelse med udsigt over søerne og fik masser af hjælp ifm. anbefalinger til museer osv.
Overnattede 4 nætter i oktober 2019

10/10 Fremragende

Cecilia

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Bed was really comfortable. Well set up hotel and courteous staff.
Overnattede 1 nat i marts 2024
Svar fra James Chan, General Manager den 26. mar. 2024
Dear GuestThank you for your feedback with regard to your stay with us recently.From your ratings/comments, I believe you are satisfied with your stay with us and we are looking forward to your next visit to Novotel, Taiping soon.Best regards.James ChanGeneral Manager

6/10 Okay

Wei Fun

Rejste i en gruppe
Maintenance is good
Overnattede 1 nat i marts 2024
Svar fra James Chan, General Manager den 19. mar. 2024
Dear GuestThank you for your feedback with regard to your stay with us recently.From your ratings/comments, I believe you are satisfied with your stay with us and we are looking forward to your next visit to Novotel, Taiping soon.Best regards.James ChanGeneral Manager

10/10 Fremragende

Surkunalingam

Rejste med familie, Rejste med familie og småbørn
Synes godt om: Faciliteter, overnatningsstedets tilstand og faciliteter
Restaurants around were not clean
Overnattede 2 nætter i januar 2024
Svar fra James Chan, General Manager den 1. feb. 2024
Dear GuestThank you for your feedback with regard to your stay with us recently.I have read your comments. I will certainly inform my Housekeeper to conduct regular inspections on the public areas and I will inspect as well.Once again, thank you for your feedback and we are looking forward to your next visit to Novotel, Taiping soon.Best regards.James ChanGeneral Manager

8/10 Udmærket

James

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i januar 2024
Svar fra James Chan, General Manager den 30. jan. 2024
Dear GuestThank you for your feedback with regard to your stay with us recently.From your ratings, I believe you are satisfied with your stay with us and we are looking forward to your next visit to Novotel, Taiping soon.Best regards.James ChanGeneral Manager

6/10 Okay

Wern Chian

Rejste med familie
Synes godt om: Service og personale, faciliteter
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Lift needs to be upgraded.
Overnattede 1 nat i december 2023
Svar fra James Chan, General Manager den 31. dec. 2023
Dear Guest Thank you for your feedback with regard to your stay with us recently.I have read your comments. I am very sorry to inform you that there was a bad lightning strike recently and all the lifts were affected. For your information, two lifts are now back to normal and the remaining one lift which required a major repair is in progress and should be functioning soon.Once again, thank you for your feedback and we are looking forward to your next visit to Novotel, Taiping soon.Best regards.James ChanGeneral Manager

8/10 Udmærket

LIN CHOONG

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i december 2023
Svar fra James Chan, General Manager den 26. dec. 2023
Dear GuestThank you for your feedback with regard to your stay with us recently.From your ratings, I believe you are satisfied with your stay with us and we are looking forward to your next visit to Novotel, Taiping soon.Best regards.James ChanGeneral Manager

10/10 Fremragende

Siew Shin

Overnattede 2 nætter i november 2023
Svar fra James Chan, General Manager den 6. dec. 2023
Dear GuestThank you for your feedback with regard to your stay with us recently.From your ratings, I believe you are satisfied with your stay with us and we are looking forward to your next visit to Novotel, Taiping soon.Best regards.James ChanGeneral Manager

8/10 Udmærket

Gabriel

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The location is super convenient to attractions around town. The hotel is also very neat and clean. Staff are friendly. Only downside is that the hotel parking is at Level 6. A bit troublesome driving all the way up.
Overnattede 1 nat i november 2023
Svar fra James Chan, General Manager den 30. nov. 2023
Dear GuestThank you for your feedback with regard to your stay with us recently.I believe you are satisfied with your stay with us and we are looking forward to your next visit to Novotel, Taiping soon.By the way, the hotel car park is located at level 6 at the moment and we have planned to have the hotel car park in the basement in the future.Best regards.James ChanGeneral Manager

10/10 Fremragende

Peter

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff were attentive and informative. Particularly helpful when I let the taxi drive away with my bag in the boot. All sorted in 20 mins and I was able to catch my train. Taiping is a blessed relief after the speed of KL. The pool is relaxing and it is only a 10 minute walk to the Taiping Gardens. I will definitely be back.
Overnattede 1 nat i november 2023
Svar fra James Chan, General Manager den 24. nov. 2023
Dear GuestThank you for your feedback with regard to your stay with us recently.I believe you are satisfied with your stay with us and we are looking forward to your next visit to Novotel, Taiping soon.Best regards.James ChanGeneral Manager

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Can’t beat it for location. Drinking water supplied in refillable glass bottles should be secured with tamper-proof seals. Check-in staff, for reasons unknown, looked stern. Very slow & unreliable wifi
Overnattede 1 nat i november 2023
Svar fra James Chan, General Manager den 24. nov. 2023
Dear GuestThank you for your feedback with regard to your stay with us recently.I have read your comments. I will certainly look into the areas that need improvements.Once again, thank you for your feedback and we are looking forward to your next visit to Novotel, Taiping soon.Best regards.James ChanGeneral Manager

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great location. We stayed in a grand king bedroom and it was very comfortable. However, wifi speed & reliability were way below par. While we commend the hotel for not supplying toiletries & drinking water in single-use plastic containers, the glass bottles containing drinking water should be secured with tamper-proof seals
Overnattede 2 nætter i november 2023
Svar fra James Chan, General Manager den 24. nov. 2023
Dear GuestThank you for your feedback with regard to your stay with us recently.I have read your comments. For your information, we have moved to environmental friendly packaging for bathroom amenities as well as coffee / tea sachets and we have stopped single-use plastic which is bad for the environment. We are providing refillable glass bottles with filtered water from our Diamond Water Filter System. We will look into the tamper-proof seals as mentioned.Regarding wifi, we are in the mid of upgrading our wifi to a higher bandwidth from TM to Maxis and the whole upgrade will be completed by end of November 2023.Once again, thank you for your feedback and we are looking forward to your next visit to Novotel, Taiping soon.Best regards.James ChanGeneral Manager

10/10 Fremragende

WengTuck

Overnattede 2 nætter i juni 2023
Svar fra James Chan, General Manager den 6. nov. 2023
Dear GuestThank you for your feedback with regard to your stay with us recently. I believe you are satisfied with your stay with us and we are looking forward to welcoming you back to Novotel, Taiping soon.Best regards.James ChanGeneral Manager

10/10 Fremragende

WEI MING

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Clean
Overnattede 1 nat i oktober 2023
Svar fra James Chan, General Manager den 24. okt. 2023
Dear GuestThank you for your feedback with regard to your stay with us recently.I believe you are satisfied with your stay with us and we are looking forward to welcoming you back to Novotel, Taiping soon.Best regards.James ChanGeneral Manager

10/10 Fremragende

William

Overnattede 1 nat i oktober 2023
Svar fra James Chan, General Manager den 24. nov. 2023
Dear GuestThank you for your feedback with regard to your stay with us recently.I believe you are satisfied with your stay with us and we are looking forward to your next visit to Novotel, Taiping soon.Best regards.James ChanGeneral Manager

8/10 Udmærket

PF

Rejste med partner
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
should give more training for reception staff
Overnattede 1 nat i oktober 2023
Svar fra James Chan, General Manager den 10. okt. 2023
Dear GuestThank you for your feedback with regard to your stay with us recently.I have read through your comments and for your information, training is on-going for all the front office staff since majority of the staff are new. Once again, thank you for your feedback and we are looking forward to welcoming you back to Novotel, Taiping again soon.Best regards.James ChanGeneral Manager

8/10 Udmærket

Say Hock

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 7 nætter i september 2023
Svar fra James Chan, General Manager den 27. sep. 2023
Dear GuestThank you for your feedback with regard to your stay with us recently.I believe you are satisfied with your stay with us and we are looking forward to welcoming you back to Novotel, Taiping again soon.Best regards.James ChanGeneral Manager

8/10 Udmærket

FAIRUS BINTI

Overnattede 1 nat i september 2023
Svar fra James Chan, General Manager den 27. sep. 2023
Dear Guest Thank you for your feedback with regard to your stay with us recently.I believe you are satisfied with your stay with us and we are looking forward to welcoming you back to stay with us again soon.Best regards.James ChanGeneral Manager

10/10 Fremragende

Kah Leong

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i august 2023
Svar fra James Chan, General Manager den 11. sep. 2023
Dear GuestThank you for your feedback with regard to your stay with us recently.I believe you are satisfied with your stay with us and we are looking forward to welcoming you back to stay with us again soon.Best regards.James ChanGeneral Manager

10/10 Fremragende

KHALIJAH

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Good
Overnattede 1 nat i august 2023
Svar fra James Chan, General Manager den 28. aug. 2023
Dear GuestThank you for the feedback with regard to your stay with us recently.I believe you are satisfied with your stay with us and we are looking forward to welcoming you back to Novotel, Taiping again soon.Best regards.James ChanGeneral Manager

10/10 Fremragende

Frida

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i juli 2023
Svar fra James Chan, General Manager den 15. aug. 2023
Dear GuestThank you for your feedback with regard to your stay with us recently.I believe that you are satisfied with your stay with us and we are looking forward to welcoming you back to Novotel, Taiping again soon.Best regards.James ChanGeneral Manager

10/10 Fremragende

NG

Overnattede 2 nætter i juli 2023
Svar fra James Chan, General Manager den 1. aug. 2023
Dear GuestThank you for your feedback with regard to your stay with us recently.I believe you are satisfied with your stay with us and we are looking forward to welcoming you back to Novotel, Taiping again soon.Best regards.James ChanGeneral Manager

8/10 Udmærket

OONG PING

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Town areas
Overnattede 1 nat i juli 2023
Svar fra James Chan, General Manager den 1. aug. 2023
Dear GuestThank you for your feedback with regard to your stay with us recently.I believe you are satisfied with your stay with us and we are looking forward to welcoming you back to stay with us again soon.Best regards.James ChanGeneral Manager

10/10 Fremragende

Susan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Would visit again.
Overnattede 1 nat i juli 2023
Svar fra James Chan, General Manager den 1. aug. 2023
Dear GuestThank you for your feedback with regard to your stay with us recently.I believe you are satisfied with your stay with us and we are looking forward to welcoming you back to Novotel, Taiping again soon.Best regards.James ChanGeneral Manager

10/10 Fremragende

Joo Ben

Overnattede 2 nætter i juli 2023
Svar fra James Chan, General Manager den 1. aug. 2023
Dear GuestThank you for your feedback with regard to your previous stay with us.I believe you are satisfied with your previous stay and we are looking forward to welcoming you back to stay with us again soon.Best regards.James ChanGeneral Manager

10/10 Fremragende

Nur Shazreena

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great location - close to eateries and walking distance to lake garden. Room is clean and comfortable. Service from the staffs are impeccable. Will come again
Overnattede 1 nat i juni 2023
Svar fra James Chan, General Manager den 1. aug. 2023
Dear GuestThank you for your feedback with regard to your previous stay with us.I believe you are satisfied with your previous stay and we are looking forward to welcoming you back to Novotel, Taiping again soon.Best regards.James ChanGeneral Manager

10/10 Fremragende

Gek Sim

Overnattede 1 nat i juni 2023
Svar fra James Chan, General Manager den 1. aug. 2023
Dear GuestThank you for your feedback with regard to your previous stay with us.I believe you are satisfied with your previous stay and we are looking forward to welcoming you back to Novotel, Taiping again soon.Best regards.James ChanGeneral Manager

10/10 Fremragende

Gerald Cheng Hock

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Service at the front desk was prompt and professional. The room was excellent and well maintained. Service staff were friendly and approachable.
Overnattede 4 nætter i juni 2023
Svar fra James Chan, General Manager den 1. aug. 2023
Dear GuestThank you for your feedback with regard to your previous stay with us.I believe you are satisfied with your previous stay and we are looking forward to welcoming you back to stay with us again soon.Best regards.James ChanGeneral Manager

8/10 Udmærket

TONY

Synes godt om: Rengøring, service og personale
Overnattede 1 nat i maj 2023
Svar fra James Chan, General Manager den 1. aug. 2023
Dear GuestThank you for your feedback with regard to your previous stay with us.I believe you are satisfied with your previous stay and we are looking forward to welcoming you back to stay with us again soon.Best regards.James ChanGeneral Manager

10/10 Fremragende

Keith

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i maj 2023
Svar fra James Chan, General Manager den 1. aug. 2023
Dear GuestThank you for your feedback with regard to your previous stay with us.I believe you are satisfied with your previous stay and we are looking forward to welcoming you back to stay with us again soon.Best regards.James ChanGeneral Manager

10/10 Fremragende

ITAI

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
This hotel is strategically located with the Lakes Gardens, hawkers food and shopping within walking distance.
Overnattede 5 nætter i maj 2023

10/10 Fremragende

Nina

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great & comfortable hotel.
Overnattede 1 nat i maj 2023

10/10 Fremragende

Zulkeplee

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The best hotel in Taiping.
Great hotel with spectacular views of Taiping and Banjaran Tiitwangsa. Great staff and convenient location. Can improve by making sure toilet seat is fixed and shower floor not too slippery. But everything else is superb.
Overnattede 1 nat i maj 2023
Svar fra James Chan, General Manager den 18. maj 2023
Dear GuestThank you for your feedback with regard to your stay with us recently.I have read through your comments highlighted and I will certainly inform my Housekeeper to look into it.Once again, thank you for your feedback and we are looking forward to welcoming you back to stay with us again soon.Best regards.James ChanGeneral Manager

10/10 Fremragende

Joshua

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Excellent customer service. My always preferred hotel when I’m visiting Taiping. Keep up the good work! 👍👍👍
Overnattede 1 nat i maj 2023

8/10 Udmærket

Laurence

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Spacious, well-appointed room but doona would be more suited to Arctic conditions, which may explain the air-con being set to 16 degrees. Even when adjusted to 25 deg., it was still too cold - a bit ridiculous for the Tropics and not very environmentally-friendly.
Overnattede 1 nat i april 2023
Svar fra James Chan, General Manager den 8. maj 2023
Dear GuestThank you for your feedback with regard to your stay with us recently.I have read through your comments highlighted and I would be very pleased if you could provide us the room number for us to check further. Normally, guests should be able to adjust the air conditioning temperature to suit your needs.Once again, thank you for your feedback and we are looking forward to welcoming you back to stay with us again soon.Best regards.James ChanGeneral Manager

6/10 Okay

Chuah Lam

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Room is clean and spacious. But parking is inconvenient.
Overnattede 1 nat i april 2023
Svar fra James Chan, General Manager den 11. apr. 2023
Dear Guest Thank you for your review with regard to your stay with us recently.I have read through your comments highlighted and for your information, our hotel car park is at level 6. Please look out for Novotel signboard as you are driving up to the car park at level 6. Furthermore, you may ask the front office staff to validate your parking ticket upon check in so that from your room, you can proceed to the car park without having to go down to front office counter to validate your ticket. While you are at level 6, please validate your ticket at the ticket machine on the right before driving out.Once again, thank you for your review and we are looking forward to be of service to you again soon.Best regards.James ChanGeneral Manager

8/10 Udmærket

SIM KEE

Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Location good in town center. Lift not working properly:- *unable to read access card *long time to close door *long time waiting for lift
Overnattede 1 nat i april 2023
Svar fra James Chan, General Manager den 11. apr. 2023
Dear GuestThank you for your feedback with regard to your stay with us recently.I have read through your comments highlighted and I would like to apologize to you for waiting for the lift for a long time as one of the lifts was down during your stay. For your information, the lift has been repaired and all the lifts are now in functioning order.Once again, thank you for your feedback and we are looking forward to welcoming you back to stay with us again soon.Best regards.James ChanGeneral Manager

10/10 Fremragende

Weng Leong

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Quite a good hotel for the rate. Located in the central location with lots of eating place to savour local street food. Near the lake garden too.
Overnattede 1 nat i april 2023

6/10 Okay

Benjamin

Rejste med partner
Synes godt om: Service og personale
Location is good. Reception staff is good. Mouldy bathroom is bad. Room price a bit expensive when compared to similar properties in Penang.
Overnattede 3 nætter i marts 2023
Svar fra James Chan, General Manager den 3. apr. 2023
Dear Mr. BenjaminThank you for your review with regard to your stay with us recently.I have read through your comments highlighted and I will certainly look into the mouldy bathroom with my Housekeeper.Regarding the rates, I would suggest you enroll as a member and book online for special rates for members.Once again, thank you for your review and we are looking forward to welcoming you back to stay with us again soon.Best regards.James ChanGeneral Manager

10/10 Fremragende

Shihjen

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Above the standard.
It’s my third times to stay at this hotel and still feel satisfied with the service and room conditions.
Overnattede 1 nat i marts 2023

6/10 Okay

Bernice, BLOOMINGTON

Rejste med familie
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Synes ikke om: Rengøring
The hotel is overall good. It’s conveniently located and attached to a mall. The staff were very friendly and helpful. It’s just not clean to the standard I’m used to. Stains on the couch. Mouldy bathroom sink. Coffee station probably hasn’t ever been clean. Coffee stains everywhere. I had to clean the coffee station before I could use it. The bed was clean. I booked two rooms. One for my parents and one for myself. Both cost the same but both were not identical. One was smaller than the other. I was told they were both in the same category but that they were not the same. ?? Eventually they reassigned my parents to the same bigger room as mine.
Overnattede 2 nætter i februar 2023
Svar fra James Chan, General Manager den 17. feb. 2023
Dear Ms. BerniceThank you for your review with regard to your stay with us recently.I have read through your comments highlighted and I will certainly look into the areas that need improvement.Once again, thank you for your review and we are looking forward to welcoming you back to stay with us again soon.Best regards.James ChanGeneral Manager

10/10 Fremragende

David

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Ideally situated for the food lover as opposite a food court if you like local food, if you don't plenty of choice in the mall. Hotel breakfast has everything you could ever wish for . Hotel is clean and staff welcoming . Lake garden is a short distance from hotel and easily walkable.
Overnattede 3 nætter i februar 2023

10/10 Fremragende

Nigel

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
What a lovely hotel, staff were absolutely fantastic and so hello and friendly, early check in appreciated and our special request for a high floor noted and. Loved the pool and views and also the fact they have a water refill station to save on single use plastics and also the refillable toiletries (not single use small ones) excellent hotel in a good position. Highly recommended
Overnattede 1 nat i januar 2023

8/10 Udmærket

Kirstie

Synes godt om: Service og personale, værelsets komfort
Overall pleasant stay but can be better
Stay was overall good, but got to do something about the pillows. The pillows are way too soft for any neck support. Hotel may consider changing out the pillow to firmer ones.
Overnattede 4 nætter i januar 2023
Svar fra James Chan, General Manager den 14. mar. 2023
Dear GuestThank you for your feedback with regard to your stay with us recently.I have read through your comments highlighted and I will certainly look into the pillows.Once again, thank you for your feedback and we are looking forward to welcoming you back to stay with us soon.Best regards.James ChanGeneral Manager

10/10 Fremragende

ANG

Overnattede 2 nætter i januar 2023

10/10 Fremragende

Eng Kiong

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I booked two room connected to each other. It is better than family suite as it allow me to monitor young children sleeping on other room. Overall the room is cosy, ambient. The bathroom is clean and meet my expectation. TV channel is not digital/HD. This is the only drawback,
Overnattede 2 nætter i januar 2023

10/10 Fremragende

Muhammad Zaid

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 4 nætter i januar 2023

10/10 Fremragende

Hwa Teck

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very nicely done and maintained hotel. Very clean and comfortable. Would definitely come back again.

10/10 Fremragende

Jill

Overnattede 1 nat i december 2022

8/10 Udmærket

Shahid

Overnattede 2 nætter i december 2022