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Anmeldelser af Melton Hotel

2.5 out of 5
Melton Hotel
163 Parramatta Road, Auburn, NSW

Anmeldelser

6,6
Bedømmelse på 10 − Fremragende. 28 af i alt 161 anmeldelser" "
Bedømmelse på 8 − Udmærket. 55 af i alt 161 anmeldelser" "
Bedømmelse på 6 − Okay. 29 af i alt 161 anmeldelser" "
Bedømmelse på 4 − Dårligt. 30 af i alt 161 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 19 af i alt 161 anmeldelser" "

6,6/10

Rengøring

7,2/10

Service og personale

6,6/10

Faciliteter

5,6/10

Overnatningsstedets tilstand og faciliteter

6,6/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Patrick

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I liked most of the services that the hotel provided. However, I asked to make up room and provide me with clean towels, but it didn't happen!
Overnattede 4 nætter i april 2024
Svar fra Melton Hotel den 8. maj 2024
Hi Patrick, Thanks for your review. We do apologise that this has happened and we will strive to do better in future.

10/10 Fremragende

Ben, Inala

Forretningsrejsende, Rejste i en gruppe
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Pleasure to stay at
Overnattede 1 nat i april 2024
Svar fra Kylie Bush den 29. apr. 2024
Thank you so much for the great review Ben. Hope to see you again soon.

8/10 Udmærket

James

Forretningsrejsende
Synes godt om: Rengøring, service og personale
This hotel has a friendly atmosphere and is close to restaurants and transport to the city.
Overnattede 1 nat i februar 2024
Svar fra eddy den 20. mar. 2024
Hi james, thank you for the review, what could we do to become a 5/5 in your opinion?

4/10 Dårligt

Brooke

Rejste med familie
Synes godt om: Service og personale
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
The hotel is quite and older style building that needs some work. There was a significant amount of mould on the timber work in the women’s shower and no where to put your toiletries while you were in the shower. In the room the windows are quite old and do not seal properly letting all of the street noise in making quite difficult to sleep. The cleaner then started vacuuming in the hallway outside our room at 6am. We also heard another guest go out and tell him that it was way too early to be vacuuming as people were trying to sleep.
Overnattede 1 nat i februar 2024
Svar fra Kylie Bush den 22. mar. 2024
Thank you for taking the time to leave us a review. We have taken your points on head and made some improvements. We have spoken to the cleaner and changed his schedule. We are in the process of hiring a maintenance person to tackle odd jobs so it will be better for your next stay

10/10 Fremragende

Chandra

Rejste med familie, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Our stay was very good and above expectations. We look forward to come again.
Overnattede 1 nat i januar 2024
Svar fra Kylie Bush den 17. feb. 2024
Thank you for your review Chandra, we are so glad you had a good stay

10/10 Fremragende

Amanda

Synes godt om: Rengøring, service og personale, værelsets komfort
Fun one night stay!
Fantastic stay at this hotel. Very friendly bar staff and also the locals who were so kind and fun to hang out with. It’s a very friendly bar downstairs with great food and a welcoming atmosphere. Will be back again for sure.
Overnattede 1 nat i december 2023
Svar fra Kylie Bush den 17. feb. 2024
What a great review Amanda. We look forward to seeing you again soon.

10/10 Fremragende

Kellie

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Going to a concert give this a go
Very convenient and affordable. The staff are super friendly, the beer is cold and the meals are great. Shared bathrooms are clean and tidy and the rooms are air conditioned.
Overnattede 1 nat i december 2023
Svar fra Kylie den 20. dec. 2023
Thanks for the great review Kellie. We are so glad you had a great stay and we hope to see you again soon.

8/10 Udmærket

Nicole

Rejste med partner
Synes godt om: Service og personale, faciliteter
Excellent staff. Basics but comfy bed. Shared bathrooms need updating. Old and a bit drab.
Overnattede 1 nat i december 2023
Svar fra Kylie den 20. dec. 2023
We agree Nicole the bathrooms need to be renovated, We are hoping to have this done soon. Thanks for the great review.

8/10 Udmærket

Terry

Overnattede 1 nat i december 2023
Svar fra Kylie den 1. jan. 2024
Thank you for taking the time to leave us a review Terry. Hope to see you again soon.

4/10 Dårligt

Mei Yin

Overnattede 1 nat i november 2023
Svar fra Kylie den 20. dec. 2023
I am so sorry your stay was only a 2 out of 5. We would love to know how we can better our service and hope to see you again soon

8/10 Udmærket

Melissa

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great location & easy to get to the train station. It's a nice pub, food was good & staff are friendly! I'm a light sleeper so I didn't sleep that well but my husband had a great sleep! It's a pub, you have to expect some noise. All in all, we will stay here again!
Overnattede 1 nat i november 2023
Svar fra Kylie Bush den 13. nov. 2023
Thanks for the positive review Melissa, we are so glad you had a nice stay.

10/10 Fremragende

Josh

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i november 2023
Svar fra Kylie Bush den 13. nov. 2023
Thank you for taking the time to leave us a review Josh. We are so pleased your stay was everything you needed.

4/10 Dårligt

Bernadette

Rejste med familie og småbørn
Synes godt om: Service og personale
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
Saff were excellent. Very Noisy. Not family friendly. Bathrooms very very basic and not overally great.
Overnattede 1 nat i november 2023
Svar fra Kylie den 10. nov. 2023
We understand your issues with the bathrooms, the building is very old and we are in the process of getting approval for renovations. We hope to have the issue sorted before your next stay.

8/10 Udmærket

Don

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
A
Overnattede 2 nætter i oktober 2023
Svar fra Kylie den 18. okt. 2023
Thank you for taking the time to leave us a review Don. We look forward to seeing you again soon

8/10 Udmærket

Brett

Overnattede 2 nætter i oktober 2023
Svar fra Kylie den 18. okt. 2023
Thanks for dropping us a great review Brett. We are so glad you had a great time.

10/10 Fremragende

Simon

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
It was what i expected and my stay was hassle free and easy
Overnattede 2 nætter i september 2023
Svar fra Kylie - Venue Manager den 9. okt. 2023
Thanks for taking the time to give us a great review Simon. We are so pleased your stay was what you expected and we hope to see you again.

6/10 Okay

Nikolas

Overnattede 6 nætter i september 2023
Svar fra Kylie - Venue Manager den 9. okt. 2023
Thank you for taking the time to leave us a review, We hope t see you again soon and let us improve on the score.

10/10 Fremragende

TAM

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I went here alone for an event, and I am so glad to have chosen this place to stay. The staff is friendly and helpful. Clean towels were provided everyday, and biscuits were filled up after they finished. Bathrooms were also cleaned up frequently. After a long day at the event, coming back to the room was such a great feeling, good vibe. Thank you.
Overnattede 5 nætter i september 2023
Svar fra Kylie - Venue Manager den 9. okt. 2023
Thank you so much for the great review Tam. We are very grateful that your stay was everything you needed and we look forward to seeing you again.

8/10 Udmærket

Patrick

Synes godt om: Rengøring, service og personale, faciliteter
Staff were very friendly and helpful. I was so thankful forthe female staff who gave my daughter some treat and a new set of colour pencils to draw. However, my room #14 has fell short in 3 things: 1) the noise from its air conditioner when it's turned on. (major), 2) there were no channels to be watched from the tv. (minor). 3) Male toilet was downstairs. In general, I am quite satisfied.
Overnattede 1 nat i august 2023
Svar fra Melton hotel den 31. aug. 2023
Hi, Glad your daughter like her colouring in pencils, Thank you for taking the time to let us know about the air conditioning unit, We will follow that up, I am sorry that no one told that there is Male toilet upstairs in the share male bathroom facility. Just so you know for your next stay with us.

8/10 Udmærket

Brooke

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Good little place pub was good fun too
Overnattede 2 nætter i august 2023
Svar fra Kylie Bush den 21. aug. 2023
Thank you for taking the time to leave us a review Brooke, We hope to see you again soon

10/10 Fremragende

Peter

Overnattede 1 nat i august 2023
Svar fra Kylie Bush den 21. aug. 2023
It is awesome to hear your stay was top notch Peter. We hope to see you again soon.

10/10 Fremragende

Semesa Matatea

Overnattede 1 nat i juli 2023
Svar fra Kylie Bush den 21. aug. 2023
Thanks for taking the time to leave us a review Semesa. We look forward to your next visit.

8/10 Udmærket

Sophie

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i juli 2023
Svar fra Kylie den 23. jul. 2023
Thank you so much for taking the time to leave us a review

10/10 Fremragende

Wai

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
During the freezing cold days, I was provided with heating facility and blanket to keep warm which is appreciated. The restroom should have put up sign for "Smoking is strictly prohibited". My room was opposite to the restroom. Tenant often went in for smoking. Fumes came out from under door gap and push into my room forcing me as a non smoker to inhale second hand smokes.
Overnattede 4 nætter i juni 2023
Svar fra Kylie Bush den 10. jul. 2023
Thank you so much for your review. We will take your points in hand and address them promptly.

8/10 Udmærket

Terry

Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
The staff were amazing
Overnattede 1 nat i maj 2023
Svar fra Kylie Bush den 29. maj 2023
Thank you so much Terry for your feedback. We hope to see you again soon.

6/10 Okay

robert

Rejste med familie
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The bistro and bar area was good. The food was good.
Overnattede 2 nætter i maj 2023
Svar fra Kylie den 8. maj 2023
We are so pleased you got to try the new bistro, Robert. Thank you for taking the time to leave us a review. We hope to see you again soon

8/10 Udmærket

Peter

Synes godt om: Rengøring, service og personale
I have to commend the evening bar staff for their exceptional hospitality and kindness
Overnattede 4 nætter i april 2023
Svar fra Kylie den 30. apr. 2023
Thank you for kind words and we hope to see you again soon

10/10 Fremragende

ANDREW

Overnattede 1 nat i april 2023
Svar fra Kylie den 30. apr. 2023
Thank you for taking the time to give us a review. We look forward to seeing you again soon

10/10 Fremragende

mark

Forretningsrejsende, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very comfortable bed, free drink on arrival, staff great and great rates
Overnattede 1 nat i maj 2022

6/10 Okay

Vichet

Rejste med familie
Ladies may whinge that the men’s bathroom is larger than theirs and the aroma of processed food making its way into the hotel bedroom. Parking is at the back but it wasn’t obvious until the kebab shop owner next door pointed it out. Otherwise it’s okay if you can put up with the parramatta road traffic and the 3am mayhem associated with people in the pub.
Overnattede 1 nat i maj 2022

10/10 Fremragende

Somah

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Daniel the staff had great customer service and was friendly and helped me with everything i needed
Overnattede 1 nat i april 2022

10/10 Fremragende

Somah

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Daniel the staff had amazing customer service and helped with everything i needed
Overnattede 2 nætter i april 2022

2/10 Forfærdeligt

Mert

Rejste med partner, Forretningsrejsende
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Very dirty place people smoke in the room and air cons are around 30 years old you can never breathe and unsafe I booked it in around 10pm and moved to other hotel around 2:30am
Overnattede 1 nat i april 2022

6/10 Okay

Paul

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
A good inner city pub stay at a good price with all the essentials. Bit noisy though, somewhere a TV blasting the horse racing was left on all night.
Overnattede 1 nat i april 2022

2/10 Forfærdeligt

Kaitlyn

Rejste med partner
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Really disappointing stay. There was no hot water in the showers for any of the nights we stayed, the road traffic was so loud we couldn’t sleep and our room was double booked. There was also vomit all through the woman's bathroom, which took hours to clean. We won’t be returning.
Overnattede 3 nætter i april 2022

4/10 Dårligt

Jarrod

Rejste med familie, Forretningsrejsende
Synes godt om: Service og personale
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Most of the staff gave a warm smile and great service, but it would seem they only care for the downstairs area in regards to cleaning. Cleaning was left to one person to clean all the upstairs area but unfortunately he missed alot of areas, including behind toilet doors, outside of toilet bowls, toilet walls and all kitchen surfaces just to mention a few. The fact he has missed areas comes down to a lack of training/supervision from management. I found it strange that there was a cash only policy for the dining menu given we live in a covid world now, I had to do a funds transfer to the owners account. But the food was generous and tasty and I thoroughly enjoyed it. The main issue for me was the office door downstairs that kept slamming every time it was used when staff would enter and exit it. At first I thought it was other guests being inconsiderate of fellow guests, but I later discovered it to be the staff not caring for their sleeping guests upstairs. My bedroom window was dirty and had no flyscreen also had no seal so I felt the cold air on my face through the night even though it was closed.
Overnattede 6 nætter i marts 2022

8/10 Udmærket

Lynne

Overnattede 1 nat i marts 2022

8/10 Udmærket

Jai

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Was good nice pub friendly staff
Overnattede 2 nætter i marts 2022

8/10 Udmærket

Annette

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
A great pub stay close to the Homebush Park. We loved it and will be back. Thank you.
Overnattede 1 nat i marts 2022
Svar fra James den 22. mar. 2022
Thanks for the review Annette. We always try to please. Hope to see you again soon!

4/10 Dårligt

Leah

Forretningsrejsende
Synes godt om: Rengøring, service og personale
Synes ikke om: Faciliteter
Bar downstairs open till 3am. Patrons very very noisy & we were in rooms directly above. No sleep had.
Overnattede 2 nætter i februar 2022
Svar fra Manager den 21. feb. 2022
Hi Leah, We are very sorry that your stay wasn't a pleasant experience. If there is ma next time you stay with us we can place you in a room away from the Bar area downstairs.

8/10 Udmærket

Ali

Overnattede 1 nat i februar 2022

8/10 Udmærket

C J

Forretningsrejsende
Synes godt om: Rengøring, service og personale, værelsets komfort
Good Enough.
This is your typical suburban pub with accommodation upstairs. The room was clean and the bed comfortable. They need to supply a small box of tissues in each room. Fellow guests were almost invisible and no inconvenience at all. Service at the bar, bistro and check-in was very prompt and friendly. Some renovation of the shared bathrooms would be good. It was close to my business appointments, so can't complain about the location. My room (19) was kind of out the back, so I got no noise from Parramatta Road. At 84AUD per night, you do get what you pay for.
Overnattede 6 nætter i januar 2022
Svar fra James den 17. jan. 2022
Thanks for that review CJ. Hope to see you again soon.

10/10 Fremragende

Jian

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i oktober 2021

10/10 Fremragende

Nigel

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Clean. Nice atmosphere.
Overnattede 1 nat i oktober 2021
Svar fra James den 20. okt. 2021
Thanks for your feedback Nigel, it is appreciated. Looking forward to seeing you again. Cheers, James.

8/10 Udmærket

Verificeret rejsende

Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i april 2021

8/10 Udmærket

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale
Cheap and cheerful You get what you pay for
Overnattede 2 nætter i april 2021
Svar fra Michael den 6. maj 2021
Thank you for your wonderful review, welcome back!

8/10 Udmærket

sangboklee

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very kind stuff Clean bathroom and room was good. Very satisfied with the price.
Overnattede 1 nat i februar 2020
Svar fra Jen den 13. maj 2020
Hi Sangboklee, Thank you for taking the time to leave a review.

8/10 Udmærket

Verificeret rejsende

Rejste i en gruppe
Synes godt om: Rengøring, service og personale
They allowed us to check-in in early as we had somewhere to go. Good location and super cheap for a last-minute booking.
Overnattede 1 nat i februar 2020
Svar fra Jen den 22. feb. 2020
Hi there, Thank you so much for the great review, we like to make things as easy as possible for you when it comes to checking in early. Please come back soon. Regards, Jen Venue Manager

8/10 Udmærket

Verificeret rejsende

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We didn’t realise we had booked a “pub” with shared facilities.... so a little worried on arrival.... but Jenny greeted us warmly, showed us our room and the facilities and assured us the bed was comfortable... Our stay was fabulous and the bed was BEAUTIFUL!!! Shared bathroom was no issue. Close to ANZ Stadium with easy train service. Would definitely stay here again!!
Overnattede 1 nat i februar 2020
Svar fra Jen den 17. feb. 2020
Hi There, Thank you for taking the time to leave such a great review! I am so glad to hear you enjoyed your stay. Please come back soon. Regards, Venue Manager

2/10 Forfærdeligt

Verificeret rejsende

Rejste med partner
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Would not stay again. Left the place after checking in.
Overnattede 1 nat i oktober 2019
Svar fra Jen den 9. okt. 2019
Hi There, I am sorry to hear you have had a bad experience, if you would like to discuss any further please feel free to contact myself at the venue any time, alternatively if you would like to pass through your details I can contact you directly. Regards,