We arrived in Sydney at just after 6 AM, after a 20 hour flight. I had contacted the hotel in advance and wanted to know the best way to be able to get into our room as soon as we arrived at the hotel. The reservation department was very responsive in saying that since I would be arriving so early, I should schedule out visit to arrive a day and pre-check in. I was fine paying for the extra day, and was happy to have a clear and fast response. I contacted other top-rated hotels and only got a canned response that was not helpful. Check-in went very fast, and we were in our room within minutes of arrival. Luggage delivery and pickup was very fast and friendly. Housekeeping did an excellent job, and seemed to clean our room as soon as we went off exploring.
Location of the hotel was great.
The staff was very friendly when we left or returned to the hotel.
I would stay here again, and I highly recommend it.