Overnatningsstedets facade – aften/nat

Anmeldelser af Crystal Palms Beach Resort

3.5 out of 5
Crystal Palms Beach Resort
11605 Gulf Blvd, Treasure Island, FL

Anmeldelser

9,0

Fantastisk

Bedømmelse på 10 − Fremragende. 1395 af i alt 2232 anmeldelser" "
Bedømmelse på 8 − Udmærket. 576 af i alt 2232 anmeldelser" "
Bedømmelse på 6 − Okay. 140 af i alt 2232 anmeldelser" "
Bedømmelse på 4 − Dårligt. 78 af i alt 2232 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 43 af i alt 2232 anmeldelser" "

8,8/10

Rengøring

9,0/10

Service og personale

7,8/10

Faciliteter

9,2/10

Overnatningsstedets tilstand og faciliteter

7,8/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Ronni

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i maj 2019
Svar fra Ashley den 13. maj 2019
Thank you for your feedback-We appreciate it!

10/10 Fremragende

Flemming

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Udemærket hotel.
Kan godt anbefales.

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Udemærket hotel.
Vi nød vores ophold. Hotellet var udemærket, og værelserne er perfekte.

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Udemærket hotel.
Hotellet er godt med nem adgang til pool og strand. Dog er ventetid ved elevatoren lang.

10/10 Fremragende

Christian, Glostrup

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Supert hotel til korte (3-5 dage) perioder
Supert hotel til korte (3-5 dage) rejser for famlien. Vi boede der i 4 nætter og fandt nemt nogle gode hyggelige steder at spise. Derudover så var det nemt at komme ud at fiske eller sejle med piratskib.

8/10 Udmærket

Henrik

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Dejligt stor værelse
Værelserne er perfekte. Hotellet ligger "på den forkerte" side i forhold til stranden og vejen nedenfor larmer en del. Larmen fra vejen kan kun høre fra altanen, så snart man har lukket døren er alt stille.

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
OK fin standart

10/10 Fremragende

Dorthe

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Dejlig stor lejlighed
Hyggelig lejlighedskompleks med pool og tæt på strand (skal dog krydse større vej). Sød og hjælpsom betjening. Bestemt et sted jeg gerne vil tilbage til.

10/10 Fremragende

PATRICIA

Rejste med familie
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Everything was nice
Overnattede 1 nat i maj 2024
Svar fra Customer Service den 20. maj 2024
Patricia, thank you for your kind words! The team at Crystal Palms Beach Resort is delighted to know that you had a pleasant stay. We're looking forward to welcoming you back for another wonderful experience.

2/10 Forfærdeligt

robert

Rejste med familie
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
floor and sofa has sand all over. doors had sticky dirt everywhere. we have to clean it ourselves. we not recommend this place.
Svar fra Customer Service den 17. maj 2024
Robert,The experience you described regarding the cleanliness of the room is certainly not reflective of the standards our team aspires to maintain. Your feedback is valued and will be addressed. Your suggestions for improvement are appreciated.

8/10 Udmærket

KIM

Rejste med familie
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Great place to stay
Overnattede 1 nat i maj 2024
Svar fra Customer Service den 5. maj 2024
Kim, it's fantastic to hear that Crystal Palms Beach Resort served as a great lodging destination for you. We can't wait to have you back in the future. Safe travels!

6/10 Okay

Michael, Minneapolis

Rejste med familie
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Never got my VIP wine bottle. Elevator was broke and stayed on 5th level. Fire alarm wentvoff at 930pm
Overnattede 2 nætter i april 2024
Svar fra Customer Service den 29. apr. 2024
Michael, thank you for your feedback. It's regrettable to learn that you didn't receive the VIP wine and that you had to experience the inconvenience of the elevator situation. Similarly, we're sorry for the disturbance due to the fire alarm. Rest assured, these concerns will be passed on to our team to ensure better service for the future. We hope you will consider us again and that next time, your stay is more enjoyable.

10/10 Fremragende

David, Sydney

Rejste med familie, Rejste i en gruppe
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Have stayed here several times in the past and will try to stay here again. Like the closeness to the beach, the rooms are always well maintained and great for two or more couples and is close to all of your needs. Great place!
Overnattede 6 nætter i april 2024
Svar fra Customer Service den 26. apr. 2024
David, it's delightful to hear you had such a pleasant experience staying with us at Crystal Palms Beach Resort time and again. We take pride in our top-notch facilities, prime location, and excellent room maintenance. We look forward to welcoming you back soon for more wonderful beach-side memories.

10/10 Fremragende

scott

Rejste med familie
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
The location was fantastic The shower could have used a shot of bleach. The room was very clean
Overnattede 4 nætter i april 2024
Svar fra Customer Service den 11. apr. 2024
Scott, thank you for staying at Crystal Palms Beach Resort and taking the time to share your experience. It's great to hear you appreciated our prime location and noticed our commitment to cleanliness. In regard to your comment about the shower, we aim to excel in all areas of cleanliness and have taken note of your feedback. We hope to welcome you back for an even better experience next time.

4/10 Dårligt

frank

Synes ikke om: Overnatningsstedets tilstand og faciliteter
I did not enjoy my stay
Overnattede 1 nat i april 2024
Svar fra Customer Service den 9. apr. 2024
We appreciate the feedback, Frank.We're disappointed your time with us was less than ideal. We do hope you give us another opportunity to share a more positive experience with you soon.

8/10 Udmærket

Brenda

Rejste med familie
Synes godt om: Faciliteter
Synes ikke om: Rengøring
Advertised as on the beach. Very noisy, building behind.
Overnattede 1 nat i marts 2024
Svar fra Customer Service den 1. apr. 2024
Brenda, we're glad to have had you at Crystal Palms Beach Resort. It's unfortunate that it seemed our location didn't meet your expectation of direct beach access. We also apologize for any disturbances during your stay. Your feedback is invaluable and will be taken into account. We hope to host you again, striving for a quiet and comfortable experience.

8/10 Udmærket

Tina

Rejste med familie
Synes godt om: Overnatningsstedets tilstand og faciliteter
We found this location to be a great value for a larger group. We had 6 people( 2 parents and 4 kids). There is little available close to the beach like this one that was this size and reasonable priced. Three bedrooms was great to have. Would have been nice to have two double beds in one of the rooms. We loved that there was shade in the pool area. Walk to the beach, food, shopping was all easy. We gave it a four because it lacked the little things that would have made it great like: pump hand soap in the kitchen, all doors and light bulbs in repair, clean furnace filter, more than one kitchen towel and wash cloth, coffee filters that work with the unit provided, more attention to cleaning details, workout area, on time check in especially since we called ahead for early check in. Better seating in the tv room. The front desk staff was friendly and helpful. We do plan to stay there again in a different unit.
Overnattede 6 nætter i marts 2024
Svar fra Customer Service den 1. apr. 2024
Tina, it's fantastic to hear that Crystal Palms Beach Resort provided a great value for your group and that you enjoyed the convenience of our location close to the beach, food, and shopping. We're glad that the three-bedroom arrangement worked well for you and that the pool area and our friendly team added positively to your experience. We have taken note of your suggestions for improvements, including adding more kitchen supplies and improving the seating in the TV room. We always strive to improve our guest experience, and your feedback is invaluable for this process. We're excited to be your choice in the future and we're looking forward to welcoming you back.

8/10 Udmærket

Teresa, Lyndhurst

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i marts 2024
Svar fra Customer Service den 23. mar. 2024
Teresa, thank you for choosing Crystal Palms Beach Resort and sharing your rating. We're pleased to see that you had an enjoyable stay with us. We hope to welcome you back in the future for an even better experience.

10/10 Fremragende

Lalita

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i februar 2024
Svar fra Customer Service den 19. mar. 2024
Thank you for sharing, Lalita!At Crystal Palms Beach Resort, we strive to provide exceptional service for each person who walks through our doors. Thank you for sharing your perfect rating with us. We look forward to sharing the same quality experience with you during your next stay with us.

8/10 Udmærket

Kimberly, Wilkes Barre

Rejste med partner
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
No complaints
Overnattede 4 nætter i februar 2024
Svar fra Customer Service den 6. mar. 2024
Kimberly, it's great to hear that you enjoyed your stay at the Crystal Palms Beach Resort. We're pleased your visit was seamless from start to finish. We hope to provide another wonderful experience should you come our way again soon.

6/10 Okay

Jeffrey C., Fort Wayne

Rejste med partner
Synes ikke om: Rengøring, faciliteter
The people was nice
Overnattede 14 nætter i februar 2024
Svar fra Customer Service den 24. feb. 2024
Jeffrey C, it's apparent that the interactions with our team members at Crystal Palms Beach Resort made a positive impression on you. Thank you for sharing this feedback, we strive to provide a welcoming environment for all our guests. We look forward to delivering an even better experience on your next visit.

10/10 Fremragende

Regina, St Johns

Overnattede 12 nætter i januar 2024
Svar fra Customer Service den 22. mar. 2024
Regina, thank you for choosing Crystal Palms Beach Resort and taking the time to rate us. We're pleased to see that your stay was an enjoyable experience. We hope to have the opportunity to welcome you once again in the future.

10/10 Fremragende

brian

Rejste med partner
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Just a lovely stay can’t wait to go back
Overnattede 3 nætter i januar 2024
Svar fra Customer Service den 4. feb. 2024
Brian, it's delightful to hear that you had such an enjoyable time at Crystal Palms Beach Resort. We can't wait to welcome you back for another lovely stay. Safe travels until then.

10/10 Fremragende

David

Rejste med partner
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Workers were very nice
Overnattede 16 nætter i januar 2024
Svar fra Customer Service den 1. feb. 2024
David, we're thrilled to learn that your stay at Crystal Palms Beach Resort was a pleasant one. It's fantastic to hear that our team members left a positive impression on you. We hope to welcome you back soon for another enjoyable stay.

8/10 Udmærket

Danielle

Rejste med familie
Synes ikke om: Rengøring
Great location and space, friendly service
The location is awesome, right across from the beach and an easy walk to many bars and restaurants. Spacious condo with in unit kitchen and washer/dryer was awesome, and all the staff were so friendly. The rooms are just not clean at all. The floors were truly disgusting- all of our feet were black after walking barefoot on the tile. We found wrappers and used medication containers in the bedside drawers and under the beds there were bottle caps, napkins, etc. The sheets felt sandy when we got into bed the first night so we immediately re washed all the bedding, and there was a huge stain on the living room couch. Honestly if you’re not opposed to giving the place a quick re-cleaning when you arrive, it’s well worth the price for a great location and lots of space.
Overnattede 4 nætter i januar 2024
Svar fra Customer Service den 29. jan. 2024
Danielle, it's lovely to learn that you appreciated Crystal Palms Beach Resort's fantastic location, convenient amenities, and friendly team members. We're concerned about your remarks regarding cleanliness, it's crucial to us and our guests. Typically, our spotless condos, including the floors, are always ready for our visitors. We'll be sure to review your experience with the team to avoid such oversights in the future. Your generous understanding of the value of our location and space is appreciated, and we aim to make your next visit even more enjoyable.

4/10 Dårligt

Devyn

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
I was really turned off by the whole situation. The first room I was assigned had a palmetto bug problem. Which is another name for roach… according to the desk they recently sprayed - I still asked for a new room- they may not be infested but when I tried to kick the bug out it literally crawled under the door to get in. The next room I was given the lock for the door wasn’t connected it was just hanging by a paper clip set up. Had I seen a rating like this originally I would have stayed elsewhere.
Svar fra Customer Service den 29. jan. 2024
Devyn, we apologize for the inconvenience you encountered during your stay related to unwanted guests of the insect variety and issues with room security. The comfort and satisfaction of our guests remain our top priority, and it seems we did not meet these expectations on your visit. Please rest assured that we continuously conduct pest control measures and are addressing the door lock issue that you mentioned. We value your feedback and hope for an opportunity to give you a better experience in the future.

10/10 Fremragende

Joseph

Rejste med familie
Synes godt om: Rengøring, værelsets komfort
Overnattede 3 nætter i januar 2024
Svar fra Customer Service den 28. jan. 2024
Thank you for the amazing rating, Joseph!We are very pleased to hear about the excellent stay we were able to share with you! It is always our highest priority to provide a satisfying experience for all of our guests. We hope you plan on staying at Crystal Palms Beach Resort soon!Thanks again for leaving your feedback!

10/10 Fremragende

beth

Rejste med partner
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Staff was very nice. Patrons friendly too. A couple of beetles on the kitchen floor- no big deal. Hot tub needing attention- we mentioned it to the staff. Pool people came on the 4th day; filled the hot tub and got the chemicals back in balance. We would-WILL definitely stay here again.
Overnattede 5 nætter i januar 2024
Svar fra Customer Service den 27. jan. 2024
Beth, thank you for your wonderful review. We're pleased to hear that you appreciated our warm team members and enjoyed the friendly atmosphere at Crystal Palms Beach Resort. It's encouraging to know you found the minor issues with the kitchen and hot tub manageable and believe our team responded effectively. We can't wait for your return visit.

8/10 Udmærket

Max

Rejste med familie
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Furniture needs updating. Needs raised and elongated bathroom stools. I liked the newly painted walls and trim.
Overnattede 7 nætter i januar 2024
Svar fra Customer Service den 22. jan. 2024
Max, thank you for sharing your views about your stay at the Crystal Palms Beach Resort. It's wonderful to know our updated decor and fresh paint appealed to you. Your feedback regarding the furniture and bathroom amenities is noted and will be taken into consideration. We always strive to enhance our guest's experience. We anticipate your next stay with us.

6/10 Okay

Daniel

Rejste med familie
Synes ikke om: Rengøring
Room needed some cleaning. Definitely the place needs so updating. Good note.cozy room, Good view of The Gulf, and nice location. Close To restaurant and bars.
Overnattede 2 nætter i januar 2024
Svar fra Customer Service den 22. jan. 2024
Daniel, it's regrettable to hear about any cleanliness and aesthetic concerns during your stay. Your feedback is vital and will be looked into for future improvements. On the bright side, we're glad you found the room comfortable and appreciated the scenic view as well as our close proximity to local eateries and establishments. Thank you for sharing your experience.

8/10 Udmærket

Paul

Synes godt om: Rengøring, værelsets komfort
Nice rooms/location
Condo suite was in a great location. Amenities were perfect and the place was clean and well kept. Rooms were comfortable and the large patio was relaxing and was a nice touch. I would stay here again, even though there was the minor inconvenience of sound traveling extensively through the walls. A lot of noise sounded like it was in the same room. Maybe the plumbing is old and/or the walls are thin. The location is perfect, as it’s near plenty of bars and restaurants and tourist hot spots. That said, I will stay again.
Overnattede 4 nætter i januar 2024
Svar fra Customer Service den 20. jan. 2024
Paul, it's wonderful to hear that you've enjoyed your stay at Crystal Palms Beach Resort, and that you've found our location to be ideal. We're glad that the cleanliness, comfortable rooms, and spacious patio added to your experience. Regarding the noise levels, we appreciate your patience and will look into ways to better our guest experience in that matter. Your willingness to return is truly the best compliment we can receive. We look forward to welcoming you back for an even better experience in the future.

10/10 Fremragende

Adam

Rejste med familie
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Staff was super helpful and we had alot of fun. The suite was spacious and we felt right at home.
Overnattede 6 nætter i januar 2024
Svar fra Customer Service den 17. jan. 2024
Adam, it's wonderful to hear that you found our team members at Crystal Palms Beach Resort to be incredibly helpful and that you had an enjoyable time with us. We are delighted that the roomy suite made you feel comfortable and relaxed. It's our goal to make you feel at home every time you stay with us. We look forward to welcoming you back for another fun-filled visit in the future.

8/10 Udmærket

Paul

Rejste med familie
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i januar 2024
Svar fra Customer Service den 14. jan. 2024
Thank you for the 4-star rating, Paul!We are delighted to see that you had a wonderful time at Crystal Palms Beach Resort. We're so glad that you felt nicely accommodated during your stay, and we look forward to a future visit from you!

10/10 Fremragende

Victoria

Rejste med familie, Rejste med partner, Rejste i en gruppe, Rejste med familie og småbørn, Rejste med kæledyr
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Very clean property, professional staff And private. I really enjoyed my stay.
Overnattede 2 nætter i januar 2024
Svar fra Customer Service den 13. jan. 2024
Victoria, it's wonderful to hear that you appreciated the pristine environment at Crystal Palms Beach Resort. Our team of professionals strives to maintain privacy and we're glad that this enhanced your stay. We're thrilled you had an enjoyable experience and we look forward to the opportunity to welcome you back.

10/10 Fremragende

Norbert

Rejste med familie
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Very impressive size and layout. Could easily sleep 6 people. Really close to the beach. Short walk to all amenities. Short drive to John’s Pass, Tyrone Square Mall and about 30 minutes to Tampa. Felt safe. Strange kind of main strip town where all amenities are on one through fare but … what can you do? Beautiful white sand beaches. Overall a really nice stay in a clean, large and well appointed apartment
Overnattede 1 nat i januar 2024
Svar fra Customer Service den 13. jan. 2024
Norbert, your wonderful review of Crystal Palms Beach Resort certainly puts a smile on our faces. Knowing that you appreciated our spacious layout, as well as the convenient location near the beach and local amenities, truly warms our hearts. More importantly, the feeling of safety you experienced brings us immense joy. We're pleased to hear that you had a lovely stay and enjoyed the stunning white sand beaches. Looking forward to welcoming you back for another enjoyable stay.

10/10 Fremragende

Christina

Rejste med familie, Rejste med familie og småbørn
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i januar 2024
Svar fra Customer Service den 13. jan. 2024
Christina, it's great to see that you had such a wonderful stay at Crystal Palms Beach Resort. We appreciate your high-rating and hope to have the pleasure of providing you with another superb experience in the future.

2/10 Forfærdeligt

Brandon

Overnattede 1 nat i januar 2024
Svar fra Customer Service den 9. jan. 2024
Brandon, it's unfortunate to learn that your recent stay didn't meet your expectations. We continually strive to improve our guest experiences and appreciate your feedback. Your input is invaluable to us and we hope to have another opportunity to deliver a more satisfying stay.

8/10 Udmærket

Ricky, Bend

Overnattede 3 nætter i december 2023
Svar fra Customer Service den 13. jan. 2024
Ricky, it's great to know you had a positive experience at Crystal Palms Beach Resort. We appreciate your feedback and the time you took to rate us. We hope to have the opportunity to welcome you back in the future.

10/10 Fremragende

Barbara

Rejste i en gruppe
Synes godt om: Rengøring
Get a way for the holidays
I love the Crystal Palms. I have been there many times. This time, I vacationed in December. We basically had the whole facility to our selves. The condos offer lots of room and are close to everything, The condo we stayed in was as expected except it was a little dirty (dusty/dirt on the floors/lipstick on cups). You could tell the bed had been used a lot because it sagged. Overall, we love this place.
Overnattede 4 nætter i december 2023
Svar fra Customer Service den 28. dec. 2023
Barbara, it delights us to know you enjoy your repeated stays at Crystal Palms Beach Resort and appreciate the ample space and convenient location. We've made a note of your feedback about the cleanliness and the comfort of the bed - these are issues that we are continually working to improve. Your continual loyalty and love for the resort mean a lot to us, and we hope to provide you an even better experience during your next visit.

10/10 Fremragende

Beverly

Rejste med familie
Synes godt om: Rengøring, værelsets komfort
Excellent in every aspect!
We had such a great hotel experience at Crystal Palms. The rooms are amazing and so large! There is room to entertain in and be comfortable. They are more like condos than hotel rooms. The staff was very friendly, professional and helpful. We are traveling with an autistic son and they were very helpful and accommodating. My husband has a heart condition and ended up in the hospital a few days and I was amazed by the support and encouragement, including hugs that I got. So far, this has been the best hotel experience we’ve had. I cannot recommend them highly enough!
Overnattede 2 nætter i december 2023
Svar fra Customer Service den 18. dec. 2023
Beverly, thank you for sharing your wonderful experience at Crystal Palms Beach Resort. We're delighted to hear that the spacious rooms enhanced your stay, and you felt comfortable and at home. It warms our hearts to learn that our team members were able to provide the assistance you needed during your stay, especially while dealing with such a challenging situation. We strive to ensure all our guests feel supported and welcome. Your high recommendation of us is greatly appreciated. We look forward to your next stay with us.

10/10 Fremragende

KEITH

Synes godt om: Værelsets komfort
Nice location
Needs a full time reception
Overnattede 2 nætter i november 2023
Svar fra Customer Service den 16. dec. 2023
Keith, it's great to hear you enjoyed your stay at Crystal Palms Beach Resort. Your feedback concerning reception availability is appreciated and has been taken into consideration. We truly value providing an experience that meets our guests' needs and expectations and we look forward to the opportunity of hosting you again soon.

8/10 Udmærket

John

Rejste med familie
Synes godt om: Rengøring, værelsets komfort
Overnattede 7 nætter i december 2023
Svar fra Customer Service den 14. dec. 2023
Thanks for the great rating, John!We are always working very hard to provide the best experiences for all of our guests. It's great to see that you enjoyed yourself! We hope you plan on visiting Crystal Palms Beach Resort soon, we'd love to have you back!

10/10 Fremragende

Richard

Rejste med familie
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Right by the beach and St John Pass
Overnattede 2 nætter i september 2023
Svar fra Customer Service den 14. dec. 2023
Richard, we're thrilled to hear how much you enjoyed the prime location of Crystal Palms Beach Resort! We strive to offer a retreat close to the beach and local attractions like St John Pass. It's delightful to know we hit the mark for you. We look forward to welcoming you back in the future.

10/10 Fremragende

Amy A

Synes godt om: Overnatningsstedets tilstand og faciliteter
Svar fra Customer Service den 13. jan. 2024
Amy A, it's great to know you had a fantastic stay at Crystal Palms Beach Resort. Receiving full-rating feedback indicates we are delivering on our promise of exceptional service and experiences. We truly appreciate you choosing us for your stay. We hope we will have the pleasure of welcoming you back for yet another stellar experience.

10/10 Fremragende

Carole

Overnattede 2 nætter i december 2023
Svar fra Customer Service den 26. dec. 2023
Carole, it's wonderful to hear that you had a great experience at Crystal Palms Beach Resort. We trust you enjoyed your stay and we hope to serve you again soon. Best wishes for your future travels!

10/10 Fremragende

Elisa

Rejste med familie, Rejste med partner
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Such a suprise its stunning def going back
Overnattede 1 nat i december 2023
Svar fra Customer Service den 5. dec. 2023
Elisa, we're thrilled to read your positive feedback about Crystal Palms Beach Resort. It's great to hear that we left such a wonderful impression. We eagerly await your return for another exceptional experience.

6/10 Okay

Latisha

Synes godt om: Rengøring, værelsets komfort
Birthday Stay
I usually love this Resort. And stay here quite often but will probably be changing that. The overall hotel was great and staff is super nice. But parking accommodations for more than one vehicle was a issue. Also there is construction going on if front of the hotel. The noise made it impossible to sleep. And it started at 6am. Didn’t get much rest from the constant beeping and pounding..
Overnattede 2 nætter i december 2023
Svar fra Customer Service den 6. dec. 2023
Latisha, we appreciate your repeat business and your feedback on your recent stay. It's encouraging to hear that our team members positively stood out and that the resort generally met your expectations. However, we understand your concern regarding the parking, and the noise disturbance due to construction work nearby. As we strive to ensure the utmost comfort of our guests, we take such matters seriously and will carefully consider your feedback. We sincerely hope you will reconsider and give us another opportunity to deliver the experience you have come to expect from Crystal Palms Beach Resort.

4/10 Dårligt

Pamela

Rejste med partner
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Die Sauberkeit der Unterkunft war sehr schlecht, Sand überall auf der Couch sowie auf dem Boden. Aufgrund des hohen Preises würden wir diese Unterkunft nicht weiterempfehlen!!
Overnattede 3 nætter i november 2023
Svar fra Customer Service den 30. nov. 2023
Pamela, wir bedauern, dass die Sauberkeit Ihrer Unterkunft hinter Ihren Erwartungen zurückgeblieben ist. Unser Ziel ist es stets, unseren Gästen eine rundum saubere Umgebung zu bieten, und wir entschuldigen uns dafür, dass uns dies während Ihres Aufenthalts nicht gelungen ist. Was Ihren Kommentar zum Preis-Leistungs-Verhältnis betrifft, sind wir bestrebt, im Vergleich zu den von uns angebotenen Annehmlichkeiten angemessene Preise anzubieten. Ihr Feedback ist uns wichtig und wir werden dafür sorgen, dass es berücksichtigt wird. Vielen Dank, dass Sie Ihre Erfahrungen geteilt haben.

10/10 Fremragende

Jared

Rejste med familie
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
The condo was wonderful !! Spacious, clean, beautiful view and walking distance to beach. Would highly recommend
Overnattede 3 nætter i oktober 2023
Svar fra Customer Service den 23. nov. 2023
Jared, it's heartening to hear you had an enriching stay at Crystal Palms Beach Resort. We're elated that you found our condo to be spacious, pristine, and favorably located, with a delightful view. Thank you for recommending us so highly. We look forward to your return visit.