Hoteller i St. Charles

"Reception said they would order a cap to the airport the following day . they forgot it. Nearly missed my flight"

"Disappointed does even work as an appropriate descriptor. The hallways wreaked of cigarette smoke, the side doors that should have been secured for safety were always open and accessible for anyone off the streeet to enter the hotel. It was disgusting. "

"close to Geneva and St Charles for shopping. Breakfast was plentiful and fresh. A lot to choose from with different options daily."

"Nice staff Good breakfast Internet need a big upgrade That hotel needs and upgrade it is run down after years of use "

"Ok"

"Clean. New and updated furniture."

"Great stay "

"3 night stay. Under staffed. No happy our as it was closed friday and Saturday. Bed was so uncomfortable. I think it was broken. Need to update mattresses. The bright spot was the girl at the starbucks counter was so friendly and welcoming. We visited from NY on business 3/19 to 3/22 2026"

"We enjoyed the walk in shower with the safety rails."

"Shower did not drain, towels had holes, breakfast was old and dry. Couldn’t get in through the front automatic door on multiple occasions. "

"We really enjoyed our stay at this Best Western. Hot breakfast with protein everyday. Every staff member from desk to housekeeper were the friendliest we have ever encountered at a motel! Comfortable bed in rooms with mood lighting. I can’t say enough good about our stay. The entrance drive into the motel is a little tricky to find on busy highway but we’ll worth the effort."

"Price"

"Room was clean, staff so friendly, pools and hot tub amazing and breakfast ao delicious. That will my family trip hotel "

"B"

"No hot water!!! Staff expressed some concerns but believed problems to be resolved. It wasn’t. "

"Excellent. "

"Is was nice and comfortable!"

"Good"