Hoteller nær Otter Cove Aquatic Park

"Nice staff Good breakfast Internet need a big upgrade That hotel needs and upgrade it is run down after years of use "

"Great location for a stay after a show at the Arcada Theatre. Near the main strip of shops and restaurants. A/C worked great. Clean comfy room with cable TV. POOL and weight room used for storage. They allow smoking and dogs here so MAKE SURE you get a non smoking..non-pet friendly room"

"Quaint room that has everything we need including fridge and microwave. Plus kitchen and utensils are accessible too"

"The property had an “old” smell to it and very outdated. The screen was ripped, had a non-working hot tub in the room. There was a dog across the hall that barked for 20 minutes around midnight. Since I was in for the one night for a conference, it was especially annoying."

"Hotel was ok, but I had room 219 next to the elevator on second floor where I experinced a lot of "on and off" noise coming from an electrical motor/compressor or the like from a kind of service room next door. That room should not be rented. "

"It was clean, didnt really see much staff but seemed sufficient and it worked!"

"The Tv did not work. They were unable to fix the air conditioner problem, which means the air conditioner ran all day and they were unable to turn it off, which could have caused a fire hazard the refrigerator never did work all my food went bad. I came here to be comfortable and never was comfortable at all."

"This Holiday Inn Express just needs some love. The facilities need maintenance. The staff was nice and the room was as clean as it could be. It is time Holiday Inn Express St. Charles for a remodel or even some maintenance on this facility."

"Felt extremely safe at this location."

"No es un buen lugar para alojarse especialmente si vas con niños , tuve una muy mala experiencia , hay muchas personas borrachas en la madrugada con mucho escándalo me tocaron mi puerta una persona ebria, es un poco de lo aconteció..."

"Please what ever you do do not stay at this place the water is brown in dirty,and I itch all night"

"It was very quiet. The aesthetics are very nice. Room was comfortable and clean. Cool in-room amenitiese such as a t.v. in the mirror which was cool to utilize while bathing. There is a good amount of parking available with easy access to the highway. Its 7 minutes from the Chicago Premium Outlets, 12 minutes from The Fox Valley Mall and nearby several eateries. The staff was welcoming and accomodating. The only thing I didn't like was the cafe food (past the bar and breakfast resturant). The...

"Great place go To stay!"

"Was very noisy, between the constant walking around in the room above us, and from what sounded like laundry machines going at night. Staff at front desk was very friendly and helpful though. Updated older building."

"Great stay with good location "

"just terrible"