Hoteller nær Otter Cove Aquatic Park

"Nice staff Good breakfast Internet need a big upgrade That hotel needs and upgrade it is run down after years of use "

"Friendly staff members and customer service representatives."

"First of all, when I thought I was booking a jacuzzi room on Expedia, I was not. I got there, no jacuzzi in my suite, lady on the phone said "well, you booked a suite, not a jacuzzi room," and didn't offer any more assistance on the matter. So if you're hoping to get a jacuzzi in the room like the pictures show, just know you can't book it directly on Expedia or their website, because it wasn't there either. The lady who checked us in was a different person, and she was phenomenal. She must work...

"Reception said they would order a cap to the airport the following day . they forgot it. Nearly missed my flight"

"The people at the front desk were rude. There was stuff smeared all over the ceiling. The pool room had the power sprayer sitting out as well as all their water softener bags. They did not have GFI outlets near the pool. The beds were hard and very uncomfortable. We were very disappointed. "

"Hotel was ok, but I had room 219 next to the elevator on second floor where I experinced a lot of "on and off" noise coming from an electrical motor/compressor or the like from a kind of service room next door. That room should not be rented. "

"The rooms were clean and comfortable. Staff were pleasant. It was close to my event. "

"Very nice people , everything clean , very good breakfast"

"Staff was incredibly friendly and helpful. Sadly, the hotel is in a very old condition. My room had a sofa that looked like it was twenty years old. Lots of stains and the shower was so so. For the price it wasn’t bad but I won’t be staying here again. "

"The bathroom exhaust fan, the refrigerator, and the oven...all didn't work!!"

"Clean room, loud cleaning staff, bad pillows were very flat only about 2 inch of fluff, parking was good and no kitchen or vending machines."

"The hotel is clean enough, with "

"The room seemed clean on surface, then found old toothpaste marks dried on the bathroom countertop. The bathroom sink would not drain and the toilet only flushed once. The hotel windows face the freeway so it is very noisy at night. The building itself could use a little more lighting outside at night. "

"Great stay with good location "

"Staff"