Hoteller nær Durant House Museum

"Friendly staff members and customer service representatives."

"First of all, when I thought I was booking a jacuzzi room on Expedia, I was not. I got there, no jacuzzi in my suite, lady on the phone said "well, you booked a suite, not a jacuzzi room," and didn't offer any more assistance on the matter. So if you're hoping to get a jacuzzi in the room like the pictures show, just know you can't book it directly on Expedia or their website, because it wasn't there either. The lady who checked us in was a different person, and she was phenomenal. She must work...

"Nice staff Good breakfast Internet need a big upgrade That hotel needs and upgrade it is run down after years of use "

"Reception said they would order a cap to the airport the following day . they forgot it. Nearly missed my flight"

"The people at the front desk were rude. There was stuff smeared all over the ceiling. The pool room had the power sprayer sitting out as well as all their water softener bags. They did not have GFI outlets near the pool. The beds were hard and very uncomfortable. We were very disappointed. "

"The rooms were clean and comfortable. Staff were pleasant. It was close to my event. "

"Very nice people , everything clean , very good breakfast"

"Hotel was ok, but I had room 219 next to the elevator on second floor where I experinced a lot of "on and off" noise coming from an electrical motor/compressor or the like from a kind of service room next door. That room should not be rented. "

"The bathroom exhaust fan, the refrigerator, and the oven...all didn't work!!"

"Staff was incredibly friendly and helpful. Sadly, the hotel is in a very old condition. My room had a sofa that looked like it was twenty years old. Lots of stains and the shower was so so. For the price it wasn’t bad but I won’t be staying here again. "

"Upon entering the hotel, I was immediately impressed by the pleasant aroma and pristine condition of the property. The gentleman who assisted me with check-in demonstrated exceptional patience and kindness. I subsequently required a room and floor change, and he handled this request with remarkable accommodation and professionalism. Both rooms I occupied were impeccably clean and well-maintained. The second room, in particular, was excellent, with the sole exception of the bathtub drainage....

"Great stay with good location "

"Clean room, loud cleaning staff, bad pillows were very flat only about 2 inch of fluff, parking was good and no kitchen or vending machines."

"Staff"