Hoteller nær Charlestowne Mall

"This Holiday Inn Express just needs some love. The facilities need maintenance. The staff was nice and the room was as clean as it could be. It is time Holiday Inn Express St. Charles for a remodel or even some maintenance on this facility."

"Nice location. Bath area needs updates. Side table next to the couch was flaking and rust all over. Was a hair in the tub. Someone’s Bobbi pins on the floor."

"Reception said they would order a cap to the airport the following day . they forgot it. Nearly missed my flight"

"Staff was extremely helpful. Room was clean and comfortable. Pool area very nice. Breakfast traditional and adequate."

"Comfortably and quiet"

"I liked that the hotel sits on private property. That’s very helpful when parking the staff was really nice. The place was quiet and super clean!"

"It was clean, didnt really see much staff but seemed sufficient and it worked!"

"Hotel was ok, but I had room 219 next to the elevator on second floor where I experinced a lot of "on and off" noise coming from an electrical motor/compressor or the like from a kind of service room next door. That room should not be rented. "

"Nice staff Good breakfast Internet need a big upgrade That hotel needs and upgrade it is run down after years of use "

"We stayed at Arista for a family wedding nearby in Wheaton. Room was clean, comfortable beds and pillows, bathroom was great. No top sheets on the bed (Euro duvet covers) which I really liked. Our adult kids stayed on the floor above us and had a nice clothes steamer and Dyson hair dryer in their room (ours did not, but still nice hair dryer). Quiet hotel, great coffee shop and bar attached to the lobby. Helpful and polite staff! Great experience and we would stay there again."

"I had an unusual situation where I started choking in the restaurant and staff had full attention to me to make sure I was ok. Also gave extra water to go. As a whole a fantastic hotel, has everything you need. Great restaurant and room service. The room layout is really exceptional and comfortable. There is a desk with chair that can be used for remote office and eating. I don’t see this in most hotels. Also a chair to lounge in. All else in the room is all you need as well such as a...

"We stayed at the Hampton Inn Carol Stream this past weekend, our room was very clean and staff was friendly and helpful. The indoor pool was great, breakfast was hot and tasty each morning. The only complaint we had is that our air conditioning was leaking water all over the floor in our room. We did alert the staff to this, and they had maintenance come up to fix it. Unfortunately the a/c continued to leak all over the floor, so the entire area around the air conditioning and couch were fully...

"Great stay"

"This is a flop huose, rooms by week or month. Had I only known, I would not have stayed there but it was too late to change. Expedia misrepresented this place. no hair dryer, holes in wall and bathroom door, rusted metal frame around mirror and light fixture, no carpet, just fake wood vinyl flooring, lobby closed from 5am to 9am, YOU have to take out garbage to dumpster or get charged $50, 'furniture' for aloset all open front (without doors) making it look like a gym locker room with everything...

"The staff was incredibly helpful"

"Clean room, helpful staff, well lit, nice swimming pool, close to shopping/restaurants"