Hoteller nær Dellora A. Norris Cultural Arts Center

"Room we received had ceiling leak and moldy smell. Bed was awfully uncomfortable and bathroom shower was dirty. Curtains were torn and dirty. Very disappointed and would not ever stay here again."

"This was my 3rd stay in this hotel. Each time it has been clean, terrific staff, great breakfast, nice beds etc. This is the best hotel in St.Charles. Also great area to walk to shopping."

"Always stay at the Quality Inn when in STC, has all we need or want."

"Reception said they would order a cap to the airport the following day . they forgot it. Nearly missed my flight"

"Clean room new amenities, great owners fair price very clean"

"Toilet was dirty had black rings arou"

"Hotel was ok, but I had room 219 next to the elevator on second floor where I experinced a lot of "on and off" noise coming from an electrical motor/compressor or the like from a kind of service room next door. That room should not be rented. "

"Nice staff Good breakfast Internet need a big upgrade That hotel needs and upgrade it is run down after years of use "

"Whole place smelled awful, there was a bug in the room, very sketchy people"

"Great location. Clean rooms. Nice carpet. Breakfast buffet was a little cramped for the number of guest."

"Stayed on the first floor. Carpet had stains, smelled musty. Bathroom walls had splatter from something on it. Bed was comfortable."

"There was AC which was nice and so needed but our unit was non-stop leaking when it was on so the carpet around it was soaked. The shower would plug when it was on and the faucet handles had lime crust and mold around them. Staff was helpful and friendly and the beds were comfy but definitely gave you that roach motel feeling"

"Bugs on beds"

"The place is nice decently clean the only problem but we have is several days we cannot use the pool because the pool door was broken and busted so that's only thing I can say about this otherwise everything just fine oh and the breakfast was very boring almost every day the same old thing"

"Great atmosphere and attentive service. Rooms were cleaned well and seamless check in"

"They charged me after I paid Expedia. Additionally, the rooms were muggy, sticky, and moldy. The long-term resident who lived above stomped around all night making it impossible to sleep."

"I absolutely loved my huge balcony. I had chairs to sit out and enjoy the breeze. The room was spacious and very comfortable. There wasn't a microwave in the room but there is an accessible one in the lobby. The area is nearby to plenty of shopping and places to dine. I do believe they charge for breakfast and if you have a family this may or may not be a hindrance. I will stay here again."

"Arrived and did not have towels, had to wait for laundry to be completed. Bed was essentially a cot with a beat up chair in the corner. Visible dust buildup on tops of walls. Saw many small black bugs throughout visit, then on last day saw multiple cockroaches. Front desk operated on limited hours and when they were there, did not acknowledge guests."