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Anmeldelser af The Davenport Grand, Autograph Collection

4 out of 5
The Davenport Grand, Autograph Collection
333 West Spokane Falls Boulevard, Spokane, WA

Anmeldelser

9,0

Fantastisk

Bedømmelse på 10 − Fremragende. 902 af i alt 1266 anmeldelser" "
Bedømmelse på 8 − Udmærket. 182 af i alt 1266 anmeldelser" "
Bedømmelse på 6 − Okay. 94 af i alt 1266 anmeldelser" "
Bedømmelse på 4 − Dårligt. 47 af i alt 1266 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 41 af i alt 1266 anmeldelser" "

9,4/10

Rengøring

9,2/10

Service og personale

8,8/10

Faciliteter

9,4/10

Overnatningsstedets tilstand og faciliteter

9,0/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Helge

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Grand Hotel Spokane
Et velfungerende hotel med fantastisk morgenmad.
Overnattede 2 nætter i december 2021
Svar fra Zachary Neighbors, Front Office Manager den 7. dec. 2021
Thank you for taking the time to provide your feedback! We are pleased to hear you enjoyed your stay and look forward to welcoming you back to the Davenport Grand Hotel.

10/10 Fremragende

Vicki

Rejste med familie, Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Customer friendly, attractive, easily accessible, close to shopping areas
Overnattede 1 nat i maj 2024
Svar fra Hotel Management den 27. maj 2024
We are so glad you enjoyed your stay with us at the Grand Davenport. We hope to see you again soon

8/10 Udmærket

Carey

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The hotel is clean, quiet and in a great area for walking to shops, food and attractions. The staff is very friendly and helpful. The room was spacious, clean, quiet and the bed was very comfortable. The only issues we had was upon arrival was the dispenser for body soap in the shower was empty and there was only decaf coffee pods available for keurig in room. Both were quickly fixed by the amazing staff. Would definitely stay here again.
Overnattede 1 nat i maj 2024
Svar fra Hotel Management den 27. maj 2024
We are so glad you enjoyed your stay with us at the Grand Davenport. We hope to see you again soon

10/10 Fremragende

Kim

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Had a great time at the Davenport. Customer service was top notch all the way around. Would definitely stay again.
Overnattede 1 nat i maj 2024
Svar fra Hotel Management den 27. maj 2024
We are so glad you enjoyed your stay with us at the Grand Davenport. We hope to see you again soon

10/10 Fremragende

Sarah, Omaha

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra Joyce den 26. maj 2024
We are so glad you enjoyed your stay with us at the Grand Davenport. We hope to see you again soon,

10/10 Fremragende

Vicki

Rejste med familie, Rejste med partner
Lovely facility. very competent , court staff.
Overnattede 1 nat i maj 2024
Svar fra Joe den 25. maj 2024
We are so glad to hear that you enjoyed your stay! We hope to see you again soon!

4/10 Dårligt

Christy

Synes ikke om: Rengøring, service og personale
Overnattede 4 nætter i maj 2024
Svar fra Joe den 25. maj 2024
I'm sorry you did not have a good experience at the Davenport Grand Hotel. If you could reach out to us to discuss further we would love the opportunity to investigate further and address. Thank you!

10/10 Fremragende

Sean

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great staff and facilities
Overnattede 1 nat i maj 2024
Svar fra Hotel Management den 24. maj 2024
Dear Sean,Thank you for coming to stay with us. We love to hear that you had a wonderful time while staying with us.Please come see us again soon,

10/10 Fremragende

Brenda

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
It is so convenient to the theatre-- no worries about parking, long walks, or a place to dine before or after the performance.
Overnattede 1 nat i maj 2024
Svar fra Front Desk Manager den 21. maj 2024
We are so glad to hear that you enjoyed your stay! We hope to see you again soon!

6/10 Okay

Nathan

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Room was excellent! Good price for the quality. Knocked two stars off for their parking garage. Parking spots are small and good luck if you have anything bigger than a small suv, or cross over.
Svar fra Davenport Grand hotel den 20. maj 2024
Thank you for sharing your feedback! We hope to see you again at the Davenport Grand Hotel

8/10 Udmærket

Philip

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra Front Desk Manager den 21. maj 2024
Thank you for taking the time to leave a review. We hope to see you again soon!

2/10 Forfærdeligt

Geordie

Synes ikke om: Rengøring
Overnattede 1 nat i maj 2024
Svar fra Joe den 20. maj 2024
I'm sorry you did not have a good experience at the Davenport Grand Hotel. If you could reach out to us to discuss further we would love the opportunity to investigate further and address. Thank you!

6/10 Okay

jim

Forretningsrejsende
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
Loved the property! Clean convenient with a good restaurant. Housekeeping sucked! I asked my room to be serviced in the AM so I could work there in the afternoon. I come back at 2:00.. no service. I then call 3 additional times! I finally got someone to come at 4:00 as they were quitting. Horrible. Won’t be going back there.
Overnattede 2 nætter i maj 2024
Svar fra Hotel Management den 16. maj 2024
Dear Jim,Thank you for providing us this feedback, we do truly apologize for the shortfalls you experienced with our housekeeping. Please trust that we are addressing this concern with our housekeeping leadership.We hope you will give us a second chance to show you a True Davenport Experience.Sincerely,

2/10 Forfærdeligt

Frank

Rejste med familie
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Management doesn’t know what customer service is
Overnattede 1 nat i april 2024
Svar fra Davenport Grand hotel den 14. maj 2024
I'm sorry you did not have a good experience at the Davenport Grand Hotel. If you could reach out to us to discuss further we would love the opportunity to investigate further and address. Thank you!

10/10 Fremragende

Kim

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very clean and a very nice place to stay easy to get around downtown Spokane.
Overnattede 1 nat i maj 2024
Svar fra Front Desk Management den 11. maj 2024
We are so glad to hear you enjoyed your stay! We hope to see you again soon!

10/10 Fremragende

Joseph

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
All the Davenport properties are just the pinnacle properties in all of Spokane. This one in particular is excellent for convention events and ultimate dining, the best Indian and Brazilian BBQ within 2 blocks!! AMC theatres and high end shopping in the same building. Just the ultimate experience!!!
Overnattede 2 nætter i maj 2024
Svar fra Joe den 8. maj 2024
We are so glad that you enjoyed your stay with us!! Hopefully we shall see you again next time you travel to Spokane!

10/10 Fremragende

Joseph, Mercer Island

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Despite the fact that the Bloomsday Run was the weekend we were there, the room was very quiet and comfortable. The staff really knew how to direct us to get out of there on Sunday morning when the race was going on. The bartender was exceptional as well.
Overnattede 1 nat i maj 2024
Svar fra Front Desk Management den 6. maj 2024
We are so glad that you enjoyed your stay with us!! Hopefully we shall see you again next time you travel to Spokane!

10/10 Fremragende

Cari, Lacey

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Beautiful hotel, nice staff and easy walkability around the area.
Overnattede 1 nat i maj 2024
Svar fra Hotel Management den 6. maj 2024
Dear Cari,We are overjoyed that you had a wonderful time while staying with us. Please come see us again soon,

6/10 Okay

Armando

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
No microwave and fridge in room. Couldnt connect our xbox that we brought. Overall decent experince but really dissapointed with what was restricted
Overnattede 2 nætter i maj 2024
Svar fra Hotel Management den 6. maj 2024
Dear Armando,Thank you for coming to stay with us. We do sincerely apologize for not meeting your expectations. Sincerely,

10/10 Fremragende

Sheri

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i maj 2024
Svar fra Hotel Management den 6. maj 2024
Hi Sheri,Thank you for coming to stay with us. We hope to see you again soon.Sincerely,

8/10 Udmærket

Kimberly

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overall, it was a good stay. My biggest disappointment was the lack of room service.
Overnattede 2 nætter i maj 2024
Svar fra Front Desk Management den 5. maj 2024
Thank you for taking the time to leave a review, I would like to apologize for the lack of room service, I will be speaking with the department heads to find out why that was not available for you.

10/10 Fremragende

Malisa

Rejste med partner, Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Such a spacious, comfortable room. Love the bodywash and the water pressure in the shower. Love the blackout curtains.
Overnattede 1 nat i april 2024
Svar fra Joe den 3. maj 2024
We are happy to hear you enjoyed your stay! We hope to see you again at the Davenport Grand Hotel!

10/10 Fremragende

Francisco

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Love the place
Overnattede 2 nætter i april 2024
Svar fra Hotel Management den 2. maj 2024
Dear Francisco,Thank you for the kind words, we love to hear that you had a great time and loved your stay.Please come see us again soon,

8/10 Udmærket

Garrett

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra Hotel Management den 2. maj 2024
Dear Garrett,Thank you for choosing to stay with us, we hope you had a wonderful relaxing stay with us. We hope to see you again soon,

10/10 Fremragende

Kenneth

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra Joe den 1. maj 2024
We are happy to hear you enjoyed your stay! We hope to see you again at the Davenport Grand Hotel!

10/10 Fremragende

Mark

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice facility with large rooms and amenities; great location in the heart of town and nearby park
Overnattede 3 nætter i april 2024
Svar fra Front Desk Management den 29. apr. 2024
We are very glad to hear that you enjoyed your stay with us! Hopefully we shall see you again soon!

6/10 Okay

Jody

Rejste med partner
Synes godt om: Faciliteter, overnatningsstedets tilstand og faciliteter
It took a long time to check in because they had our last name and first name reversed. It appeared as though they may have upgraded us when they figured it out. There was a huge group of kids there whom left trash in the hallways and elevators, pulled the fire alarm, and ran the hallways while yelling. If it weren’t for them, the hotel would get a better rating.
Overnattede 1 nat i april 2024
Svar fra Hotel Management den 29. apr. 2024
Dear Ms. Jody,Thank you for coming to stay with us. Please know that we truly apologize for the inconvenience you experienced with other guests. We hope you will give us a second chance to show you a true Davenport experience. Sincerely,

10/10 Fremragende

Tina

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Good visit!
Overnattede 1 nat i april 2024
Svar fra Hotel Management den 29. apr. 2024
Dear Tina, Thank you choosing to stay with us. We alwasy love to hear from our guest about their experience. Please come see us again soon. Sincerely,

10/10 Fremragende

Brian

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great location
Overnattede 1 nat i april 2024
Svar fra General Manager den 26. apr. 2024
Dear Brian,It was such a pleasure to welcome you to The Davenport Grand, Autograph Collection! We're thrilled our excellent location was a highlight of your stay, and we hope you took full advantage of the convenience it affords our guests. Thank you for your perfect rating, and we hope you return soon!

10/10 Fremragende

Anna

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra Davenport Hotel Team den 26. apr. 2024
We are happy to hear that you enjoyed your stay! We hope to see you again the Davenport Grand hotel!

10/10 Fremragende

Charles Galloway

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra Davenport Hotel Team den 26. apr. 2024
We are happy to hear that you enjoyed your stay! We hope to see you again the Davenport Grand hotel!

10/10 Fremragende

Jordan

Rejste med partner
Synes godt om: Faciliteter
Very excellent hotel. Staff was very attentive. Will we be staying here from here on out every time we return to Spokane
Overnattede 2 nætter i april 2024
Svar fra Front Desk Management den 21. apr. 2024
We are so glad you enjoyed your stay with us! We look forward to hosting you again soon!

10/10 Fremragende

Liliana

Overnattede 4 nætter i april 2024
Svar fra Hotel Management den 10. maj 2024
Dear Lilliana,Thank you for coming to stay with us, we hope you had a wonderful stay. Please come see us again soon,

10/10 Fremragende

Elina

Overnattede 2 nætter i april 2024
Svar fra Hotel Management den 10. maj 2024
Dear Elina,Thank you for your feedback, we love to hear that you enjoyed your stay with us. We hope to see you again soon,

10/10 Fremragende

Andrew

Rejste med familie, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
A great place to stay and access Riverfront Park and downtown Spokane.
Overnattede 1 nat i februar 2024
Svar fra Davenport Hotel Team den 17. apr. 2024
We are happy to hear that you enjoyed your stay! We hope to see you again at the Davenport Grand hotel!

6/10 Okay

Ann

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Easy access to downtown Spokane. Not very charming though. Facility fees felt steep and unnecessary. No swimming pool, which was a huge disappointment. If you have kids, try somewhere else.
Overnattede 1 nat i februar 2024
Svar fra Joe den 16. apr. 2024
I'm sorry to hear that you were not able to enjoy your stay. We would like to hear what we could improve on if you are able to connect with us directly. Thank you again for staying with us and we hope to see you again!

10/10 Fremragende

Tracie

Rejste med familie
The entrance is stunning with extremely friendly staff. The room is very accommodating while being stylish and fresh.
Overnattede 1 nat i april 2024
Svar fra Hotel Management den 14. apr. 2024
Dear Tracie,Thank you for coming to stay with us. We love to hear from our guests that they had a true Davenport experience.We hope to see you again soon,

8/10 Udmærket

Marlane

Overnattede 1 nat i april 2024
Svar fra Front Desk Management den 5. maj 2024
Thank you for taking the time to leave a review, hopefully we shall see you in Spokane again soon!

10/10 Fremragende

Thomas

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We like that they have a bar on the property and it’s in walking distance of many attractions.
Overnattede 1 nat i marts 2024
Svar fra Joe den 13. apr. 2024
We are happy to hear that you enjoyed your stay! We hope to see you again at the Davenport Grand hotel!

10/10 Fremragende

Diana

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra Davenport Hotel Team den 11. apr. 2024
We are happy to hear that you enjoyed your stay! We hope to see you again at the Davenport Grand hotel!

6/10 Okay

Netra, Tacoma

Rejste med familie
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Broken items even after room switch.. fireplace in one room. Keurig in another room. So disappointed. Didn't feel like 4 star.
Overnattede 2 nætter i april 2024
Svar fra Joe den 9. apr. 2024
We are sorry to hear of your experience during your stay with us. I have passed your feed back to the appropriate departments.

10/10 Fremragende

Amanda, Libby

Rejste med partner, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Beautiful hotel! Clean comfy rooms.
Overnattede 1 nat i april 2024
Svar fra Joe den 9. apr. 2024
Thank you for coming to stay with us. We are so happy you enjoyed your stay with us.We hope to see you again soon,

10/10 Fremragende

Kelly Jo

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We enjoyed the vallet parking. We enjoyed the safe and quiet atmosphere. We enjoyed the availability of restaurant/food choices. We enjoyed meeting new people. We will be back.
Overnattede 1 nat i april 2024
Svar fra Joe den 9. apr. 2024
Thank you for coming to stay with us. We are so happy you enjoyed your stay with us.We hope to see you again soon,

10/10 Fremragende

Cheryl

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Pleasant atmosphere, kind and helpful staff.
Overnattede 1 nat i april 2024
Svar fra Joe den 9. apr. 2024
Thank you for coming to stay with us. We are so happy you enjoyed your stay with us.We hope to see you again soon,

10/10 Fremragende

Tyler

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This property is very modern and by far the best location in Spokane. I wish they built a pool at this location, but you are still able to use the pool at a nearby sister hotel.
Overnattede 1 nat i april 2024
Svar fra Hotel Management den 7. apr. 2024
Dear Tyler,Thank you for coming to stay with us. We love to hear everyone's feedback, we are glad to hear that you were able to use the pool facilities at our other property. Please come see us again soon,

10/10 Fremragende

Michelle

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We love the double King beds, how walkable it is, and it has a few great places to eat.
Overnattede 1 nat i marts 2024
Svar fra Hotel Management den 7. apr. 2024
Dear Michelle,thank you for your feedback, it is great to hear you enjoyed your room, our dining establishments, and the surrounding area. We hope to see you again soon,

2/10 Forfærdeligt

Stacie

Rejste med familie
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
There were a lot of disappointing things during our two night stay here. The beds are big but the bedding is terrible! There was ZERO down in the comforter, when you held it up to the light you could see the 1 or 2 feathers in each square. Then the pillows were pretty much Nonexistent, you needed all 5 just to feel something under your head. Then the QR code on the tv for room service did not work at all and on top of that the tv kept glitching constantly. You paid $25/day for parking and $20/day for the amenities on top of the nightly stay rate. Extremely Disappointing to say the least!! I will never stay there again, there’s better in Downtown Spokane.
Overnattede 2 nætter i februar 2024
Svar fra Joe den 3. apr. 2024
We are sorry to hear of your experience during your stay with us. I have passed your feed back to the appropriate departments.

6/10 Okay

Pullo

Rejste med familie
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
The property was clean, modern and beautiful. Its location is so convenient. You can walk to restaurants, The Podium and across the street is the convention center. However, customer service was nonexistent at the Davenport Grand! We stayed for 3 nights and 4 days and our room was never cleaned, no service whatsoever! We had to ask for towels everyday. We asked the housekeeper to bring us towels on the third day, he said he would but never brought them. We called the front desk and asked why our room hasn’t been cleaned in three days and were told that they prioritize the rooms people are checking out of to get them ready by checkin. The gentleman said he’ll make sure housekeeping is aware and clean our room. He said in the meantime he’ll have someone bring us towels but no one came to do either. We called again around 9:00Pm and asked for towels so we can take showers, yet again, no one came. We ended up using the dirty towels we had sitting on the bathroom floor for 3 days!
Overnattede 3 nætter i marts 2024
Svar fra Davenport Hotel Team den 2. apr. 2024
Thank you for sharing your feedback! Please accept our sincerest apologies for the challenges you experienced during your stay. Know that we will investigate further to address your concerns. We hope you will consider staying with us again.

4/10 Dårligt

Ryan

Rejste med familie
Synes ikke om: Service og personale, faciliteter
Staff was kind and understanding but many, many issues this stay and as Marriot Bonvoy members we won’t be returning. Room not ready for more than 1.5 hours after check in, no in room dining available and we weren’t told of the fact, neither was the front desk or operator who insisted it was. Room not turned over properly and missing lots of items. Multiple attempts made to enter room despite do not disturb light on in our penthouse. Very disappointing stay for such an expensive night.
Overnattede 1 nat i marts 2024
Svar fra Davenport Hotel Team den 2. apr. 2024
Thank you for sharing your feedback! Please accept our sincerest apologies for the challenges you experienced during your stay. Know that we will investigate further to address your concerns. We hope you will consider staying with us again.

6/10 Okay

Steven

Rejste med partner
Synes godt om: Rengøring
Synes ikke om: Faciliteter
Room wasn't ready until almost 430-was led to believe check in would be at 4. In room coffee maker not working. TV could barely get local channels-even though hotel is located almost in the center of the downtown area. One room key failed midway thru our stay. Things that should NOT happen in a hotel that charges a premium price-will take my business somewhere else-the Davenport is much better than that.
Overnattede 1 nat i marts 2024
Svar fra Davenport Hotel Team den 1. apr. 2024
Thank you for sharing your feedback. Know that we will investigate further and address your concerns. Thank you again for staying with us and we hope you will consider staying with us again next time your travels bring you to the Spokane area.