Hoteller nær Southwest Athletic Center

"Breakfast is fresh with decent options and staff is quick to answer any question I have. "

"The best hotel in Dallas"

"Everything was excellent"

"Okay location. could use some updating/renovating. Our room's carpet had several spots that were lifting and most of the tile in the bathroom was cracked. "

"Thank you so much"

"The ease of checking in and having to book another night"

"Perfect!"

"Even though the Residence Inn was under renovation the staff and construction crew were very mindful of the guests as far as noise and interfering with our stay."

"There was a broken window with a piece of cardboard in the room. Room smelled awful. Plugs were borken. Handrail laying in floor. Pool locked off with handmade sign"

"When we arrived at 1:00am the state of the room was nasty. Pillows were nasty, bed was hastily made, our toilet seat was off on the side with a plunger on it & more. Our door looked like it had previously been kicked in or severely damaged. The icing on the cake was a missing smoke detector with exposed wires. When we left as soon as we could the staff said they could offer a cleaner room, but the entire hotel was unclean. The pictures that are listed do NOT match the hotel. They will also not...

"The AC units are preset and locked so the temp in the room never went below 72 degrees. I have health issues and I was uncomfortable and didn't sleep well our entire stay. We asked for our room to be cleaned during our stay, and it was never done. We had to call down to the front desk for more towels (due to housekeeping not cleaning the room as requested). The elevators (both of them) went out of service on our second day there, and we were staying on the 3rd floor, which means we had to...

"I recommend for a low-key hotel, with great service, hot standard breakfast, and clean rooms. My family and I rented a car, and decided to stay here due to proximity to DFW airport & because it was in the middle of the many cities (Plano, Frisco, Downtown Dallas, Fort Worth, etc). We also needed a room with a sofa/trundle bed, and most hotels all around Dallas did not offer this at a reasonable price. Staff always said hello and goodbye with a smile, and the breakfast bar had great options,...

"The property is getting rundown and the renovations they’ve done are subpar. We arrived to our room and there weren’t any towels in our room or dishes in the cabinets. We got a text after check in saying welcome and to text if we need anything. We text that we needed towels but never got a reply. We had to go get towels from the front desk a few hours later and the towels they gave us were dingy and stained. We’ve been staying at this hotel for 20yrs because it’s one of the few places that have...

"Nice place!"

"Room smelled terrible until ran ac half hour,room was decent and for where located next to I-35 was actually quiet overall ok but for price could have not smelled and been cleaner, that being said I would stay again Staff was great"

"The breakfast provided a variety of items to choose from. Rooms were clean and comfortable."

"We had to move rooms because the burner didn’t work and microwave didn’t work. Shower was closed so tightly I couldn’t open the water. Sticky floors. Loud bathroom air filter. Low cost bedding (not cotton). No community room. No kitchen items need to buy yourself (go to the dollar store or target discount). The thing that made me leave early was the poor WiFi even after “upgrading” it was still horrible!!! Just stupid back and forth blaming the other party and couldn’t not issue a refund....

"No comment"

"Cockroaches"