Siddeområde i lobbyen

Anmeldelser af Cottonwood Inn and Conference Center

2.5 out of 5
Cottonwood Inn and Conference Center
4402 Dakota Ave, South Sioux City, NE

Anmeldelser

8,4

Alletiders

Bedømmelse på 10 − Fremragende. 478 af i alt 1005 anmeldelser" "
Bedømmelse på 8 − Udmærket. 340 af i alt 1005 anmeldelser" "
Bedømmelse på 6 − Okay. 123 af i alt 1005 anmeldelser" "
Bedømmelse på 4 − Dårligt. 38 af i alt 1005 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 26 af i alt 1005 anmeldelser" "

8,6/10

Rengøring

9,0/10

Service og personale

8,2/10

Faciliteter

8,2/10

Overnatningsstedets tilstand og faciliteter

8,2/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Alexis

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Clean room inexpensive close to SUX
Overnattede 1 nat i maj 2024
Svar fra Randal den 25. maj 2024
We're happy that you found the stay nice and affordable. Thanks so much for staying.

10/10 Fremragende

Ann

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra GM den 22. maj 2024
Thank you!

8/10 Udmærket

Ernest, Steinbach

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Ok for a short overnight stay. Somewhat spartan. Mediocre breakfast. Reasonable price.
Overnattede 1 nat i maj 2024
Svar fra Sara den 14. maj 2024
Thank you for leaving a review. We appreciate your business.

10/10 Fremragende

Autumn

Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Everything was perfect!
Overnattede 1 nat i maj 2024
Svar fra Sara den 14. maj 2024
Thank you Autumn!

8/10 Udmærket

Paul

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
For the price it was a good stay, really convenient and right off of the interstate. Room was clean, shower was fine and bed was pretty good. It's older but for about half what we normally pay it was a good place for a quick overnight stay. Breakfast had eggs and sausage and glass coffee cups which is more than most cheaper hotels have. I'd stay there again if needed.
Overnattede 1 nat i maj 2024
Svar fra Sara den 14. maj 2024
Thank you Paul for your review. We are glad you enjoyed your stay here at Cottonwood. We hope to see you again in the future.

10/10 Fremragende

Tim

Forretningsrejsende
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Good price
Overnattede 1 nat i maj 2024
Svar fra GM den 11. maj 2024
Thank you Tim for letting us know you enjoyed your stay with us!We appreciate your business and look forward to seeing you again in the future.Sincerely

10/10 Fremragende

john

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
well maintained with courteous staff
Overnattede 1 nat i maj 2024
Svar fra GM den 8. maj 2024
Thank you so much John for your review. Thank you for your comments on our staff, it is much appreciated and we hope to see you again in the future.

8/10 Udmærket

Timothy

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Older property but friendly staff and very clean and good breakfast
Overnattede 4 nætter i maj 2024
Svar fra GM den 8. maj 2024
Thank you Timothy for your review. We appreciate your comments and are very pleased that you enjoyed your stay with us.Sincerely

8/10 Udmærket

Phillip, Diberville

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Drive way needs repaired.
Overnattede 3 nætter i maj 2024
Svar fra GM den 6. maj 2024
Thank you Phillip for your review. We do have it scheduled for paving and striping but unfortunately it will be around a month or so to get it done. We do appreciate you staying with us.Sincerely

10/10 Fremragende

Scott

Rejste med familie, Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Comfortable room and stay
Overnattede 1 nat i maj 2024
Svar fra Randal den 6. maj 2024
We appreciate the feedback.

6/10 Okay

Joan

Rejste med familie
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Nice hotel
Overnattede 1 nat i maj 2024
Svar fra Sara den 22. maj 2024
Thank you Joan for taking time to leave us a review.

10/10 Fremragende

Tracey

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i april 2024
Svar fra Randal den 4. maj 2024
Thank you for taking the time to leave a rating. We hope to see you next time you're passing through.

2/10 Forfærdeligt

Summer

Overnattede 1 nat i april 2024

10/10 Fremragende

Tom

Overnattede 1 nat i april 2024
Svar fra GM den 22. maj 2024
Thank you!

6/10 Okay

Doug

Was told specifically I would get room service and didn’t get any and was short towels. No elevator and I have bad knees and was on second floor. Didn’t mention it when booking room because never been in a hotel without elevator.
Overnattede 2 nætter i april 2024
Svar fra Randal den 4. maj 2024
We're so sorry about the issue with the room service. We gave you a 20% refund before you left, though I didn't have a chance to tell you before I left for the day. Thanks for the honest feedback.

8/10 Udmærket

Richard

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Its was in a more of a industrial area.
Overnattede 1 nat i april 2024
Svar fra Randal den 22. apr. 2024
We're happy to hear you had a good stay. Thanks for the honest review.

4/10 Dårligt

Tony

Overnattede 2 nætter i april 2024
Svar fra GM den 9. maj 2024
Good morning Tony,I am sorry that you did not enjoy your stay with us. If you would like to call and discuss any issues with us we would love to hear from youSincerely

10/10 Fremragende

Philip

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The rooms are awfully dark. Could use brighter bulbs or extra desk lamp.
Overnattede 1 nat i april 2024
Svar fra GM den 24. apr. 2024
Thank you Philip for your review. We will look into this issue right away and are pleased that you enjoyed the rest of your stay with us.Sincerely

8/10 Udmærket

Charles

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The property was great BUT they don’t have an elevator. Hard to take your luggage upstairs when you have back and knee issues.
Overnattede 1 nat i april 2024
Svar fra Randal den 6. maj 2024
Hi, Charles! Thanks for the honest feedback. If we can ever figure out a good way to get an elevator installed, we'll do it! Apologies for the delayed response. Safe travels!

10/10 Fremragende

Modesto

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff made feel at home. Recommended to anyone. Keep doing a great job
Overnattede 1 nat i april 2024
Svar fra Sara den 17. apr. 2024
Thank you for your feedback. We are glad you enjoyed your stay. We'd love to host you the next time you visit South Sioux City.

10/10 Fremragende

Gregory, Saskatoon

Forretningsrejsende, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff was outstanding Friendly and polite.
Overnattede 1 nat i april 2024
Svar fra GM den 8. apr. 2024
Thank you! We are glad you enjoyed your stay.

8/10 Udmærket

Greg

Rejste med familie, Rejste med kæledyr
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very nice room for the money. Pet friendly was a big plus!
Overnattede 1 nat i april 2024
Svar fra GM den 8. apr. 2024
Thank you! We are glad you enjoyed your stay.

8/10 Udmærket

Mary, Rapid City

Synes godt om: Service og personale
Overnattede 1 nat i april 2024
Svar fra GM den 8. apr. 2024
Thank you!

4/10 Dårligt

Anna

Synes ikke om: Rengøring
I was honestly surprised at the high rating of this hotel. I booked my stay based on those reviews so I will give my experience. The room itself was really very dirty in a lot of ways including stains on the bedding. The bed was uncomfortably hard. My neighbor with whom I shared an adjoining door decided to have their tv on full volume all night. It was still on when I checked out. Sadly, I have another non refundable stay booked in a few days. I will not be returning after this trip.
Overnattede 1 nat i marts 2024
Svar fra GM den 6. maj 2024
Anna we are looking into all aspects of the issues you encountered on your first stay. We hope you were able to enjoy your second stay and hope to see you in the future.

10/10 Fremragende

Sherlia, Denver

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
My stay here was very pleasant, clean, and friendly staff. Breakfast was good, will add this location to my list for future stays.
Overnattede 2 nætter i marts 2024
Svar fra GM den 4. apr. 2024
Thank you Sherlia so much for you review. We are very happy that you enjoyed your time with us.We look forward to seeing you again on your next visit to our area!

10/10 Fremragende

Stephanie

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Muy comodo limpio y su ubicación esta a pocos minutos de tiendas y restaurantes!!
Overnattede 2 nætter i marts 2024
Svar fra Sara den 1. apr. 2024
Muchas gracias! Nos alegramos de que haya disfrutado de su estancia.

10/10 Fremragende

Hector

Overnattede 1 nat i marts 2024
Svar fra GM den 23. apr. 2024
Thank you!

2/10 Forfærdeligt

Rafael

Rejste med partner
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
Water temperature fluctuations were dangerous. Almost burned both of us at night and next morning. Temperature in room hard to moderate. Breakfast super limited
Overnattede 1 nat i marts 2024
Svar fra Randal den 30. mar. 2024
We're sorry to hear you didn't have the best stay. We've two large hot water heaters for the whole hotel, so we'll have to take a look into the issue as it sounds unusual for our setup. We're also surprised to hear our breakfast described as limited, beings it is a hot breakfast and not the typical, limited continental breakfast found at hotels in the area with a comparable price point. Next time you stay, take a minute to make a suggestion. We've actually tried a number of suggestions over the years, though they don't always become popular with our guests ("yes" to the biscuits and gravy, and "yes" to the scrambled eggs and sausage, but "no" to the yogurt with toppings and "no" to the hard boiled eggs). So we hope to consider your suggestion as well. Thank you.

10/10 Fremragende

Sandy

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice place.
Overnattede 1 nat i marts 2024
Svar fra Sara den 28. mar. 2024
Sandy, we are glad you enjoyed your stay. Thank you for taking time to leave us a review.

10/10 Fremragende

Connor

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Excellent location, everything is nearby that you would need for your stay. Staff are incredibly friendly and helpful, they have hot eggs and sausage on the weekends for breakfast
Overnattede 2 nætter i marts 2024
Svar fra Randal den 26. mar. 2024
We're glad to hear you enjoyed your stay. Thank you!

10/10 Fremragende

Connor

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Free hot breakfast eggs and sausage on the weekends, staff are incredibly friendly and very helpful. Highly recommend this hotel
Overnattede 1 nat i marts 2024
Svar fra GM den 25. mar. 2024
Thank you for taking time to leave us a review. We are so pleased that you enjoyed your stay!

10/10 Fremragende

Catherine

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Decent place for the price
Overnattede 1 nat i marts 2024
Svar fra Randal den 23. mar. 2024
We appreciate your patronage. Thank you!

6/10 Okay

Jean

Rejste med partner
Synes godt om: Service og personale
It was fine.
Overnattede 2 nætter i marts 2024
Svar fra GM den 22. mar. 2024
Thank you Jean for your review. We appreciate your comments. If there is something specific that we could improve on we would appreciate you letting us know as we try very hard to have happy guests.Sincerely

10/10 Fremragende

Wilfran

Everything was good
Overnattede 2 nætter i marts 2024
Svar fra GM den 18. mar. 2024
Thank you Wilfran for staying with and we are very pleased that you enjoyed your time with usSincerely

10/10 Fremragende

Maikol

Overnattede 1 nat i marts 2024
Svar fra GM den 8. apr. 2024
Thank you!

10/10 Fremragende

Cordell

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Stay was great. No issues with check in or duration. Themes were cool.
Overnattede 1 nat i marts 2024
Svar fra GM den 18. mar. 2024
Good afternoon Cordell,Thank you for staying with us and we are very pleased that you enjoyed your stay. We appreciate your review.Sincerely

10/10 Fremragende

Aerial

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff was extremely nice
Overnattede 1 nat i marts 2024
Svar fra GM den 22. mar. 2024
Thank you Aerial for staying with us and I am very happy to hear that you enjoyed our staff. We hope to see you again in the future.

8/10 Udmærket

Carol

Rejste med familie
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Booked last minute, and felt fortunate to find this comfortable place. All staff were very friendly and helpful. If I need a place to stay in the Sioux City area, I will try to book here.
Overnattede 1 nat i marts 2024
Svar fra GM den 18. mar. 2024
Thank you Carol for your kind words. We are happy that you enjoyed your stay with us and will look forward to seeing you in the future.Sincerely

10/10 Fremragende

Margaret

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Tracy at the front desk was very nice. I hope that is her name . It was on the eve of March 16th. Very helpful and friendly. We had a room that had a broken chair and she accommodated us nicely. Thank you.
Overnattede 1 nat i marts 2024
Svar fra GM den 18. mar. 2024
Thank you Margaret for your kind words for Traci. I will certainly pass it along to her. We appreciate you staying with us and are pleased Traci fixed your issue with the chair. We hope to see you the next time you are in townSincerely

10/10 Fremragende

Katrina, Adel

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024
Svar fra GM den 22. mar. 2024
Thank you Katrina for staying with us and we are very happy that you enjoyed your stay with us.Sincerely

10/10 Fremragende

Mike

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Good value
Overnattede 1 nat i marts 2024
Svar fra GM den 18. mar. 2024
Thank you Mike for your review. We are pleased that you believe that you got value for your hard earned dollars. Stop and see us again when you get to our neck of the woods.

10/10 Fremragende

Steven

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very clean and good breakfast
Overnattede 1 nat i marts 2024
Svar fra GM den 18. mar. 2024
Thank you Steven for your kind words. We appreciate you staying with us when you have so very many choices out there. Thank you for your business!Sincerely

10/10 Fremragende

Scott

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff was wonderful and the hotel was clean and comfortable. Thanks!
Overnattede 1 nat i marts 2024
Svar fra GM den 22. mar. 2024
Thank so much Scott for your review we appreciate your comments and are very pleased to hear that we treated well by our staff.Sincerely

10/10 Fremragende

Randall, Orland

Rejste med kæledyr
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Parking and access to rooms is open nad easy. Front desk was friendly and efficient.
Overnattede 1 nat i marts 2024
Svar fra GM den 18. mar. 2024
Thank you Randall for staying with us at Cottonwood.We appreciate you taking the time to leave us a review and hope that we see you again in the future.Sincerely

10/10 Fremragende

Mona

Forretningsrejsende
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Friendly staff
Overnattede 1 nat i marts 2024
Svar fra GM den 25. mar. 2024
Thank you!

6/10 Okay

Amanda

Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
The check in clerk was very hospitable and eager to accommodate. Thank you for your kindness and positive attitude. The cleanliness of the hotel is a bit off kilter. There are black mold spots on upper walls of the bathroom, and outlets throughout the room. Especially the bedside wall outlets. The matress cover has apparently not been washed for quite some time related to multiple "love making wet marks," sweat rings, and random debris scattered across the entirety of bed.Which leads me to think, IF housekeeping changed the sheets, they would have noticed and changed the cover as well. VERY prominent marks and various sizes of debris. The parking lot is very dark and makes going out to the vehicle for anything a bit scary, especially so close to the interstate.
Overnattede 1 nat i marts 2024

4/10 Dårligt

Angel

Rejste med familie
Synes godt om: Faciliteter
Synes ikke om: Rengøring, service og personale
The tub shower and toilet had not been cleaned. Poop on tub in several places and urine all around McAfee the outside of toilet.
Overnattede 1 nat i februar 2024
Svar fra GM den 4. mar. 2024
Good day Angel,I would like to sincerely apologize for your stay. I did some investigating with our staff and nobody received a complaint from you. We would have most certainly moved you to another room as the housekeeping staff obviously were in error as marking this room clean. Again you have our sincerest apologies and if you would like to call the hotel i would visit with you personally.Sincerely

4/10 Dårligt

Nicole, Rapid city

Rejste med familie
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Bed was very uncomfortable (hard). Convention center was having a immigrant job fair and left 0 parking for hotel guests for multiple days. The HVAC unit in rooms were extremely loud. Weak coffee.
Overnattede 2 nætter i februar 2024
Svar fra GM den 4. mar. 2024
Nicole,I would like to apologize for the parking. A local company had rented our event room for 100 and they had no idea that many more would show up to fill out paperwork as they requested space for only 100 attendees. Our beds are fairly new and are quite firm. Maintenance is also checking the heat and air. We do appreciate you staying with us and want you to know that the parking issue is in no way normal for us.SincerelyGM

10/10 Fremragende

Karla

Overnattede 1 nat i februar 2024
Svar fra GM den 22. mar. 2024
Good morning Karla,Thank you for staying with us. I looks like you enjoyed your time with us and we appreciate you letting us know.Hope to see you again if you are in the area.Sincerely

6/10 Okay

Jennifer

Rejste med familie
Synes godt om: Rengøring, service og personale
Beds are really uncomfortable and no water pressure in the shower. Water smells a little strange . Breakfast was scrambled eggs, sauage links, and waffles.
Overnattede 1 nat i februar 2024
Svar fra GM den 4. mar. 2024
Thank you Jennifer for letting us know your thoughts.Our beds are really quite new and are a firm mattress. I am having the water issue checked as our pressure is usually extremely high. We appreciate you staying with us and hope to see you again in the future.Sincerely