Private ferieboliger i South Austin

"Didn't even get in the building, there were people in the building, didn't get to Austin until Sunday, the 12th night, didn't have a code to get in, searched in the dark for the unit, had to get grandkids an hour away at 9:30 PM, finally received the code got back with grandkids about midnight and searched units again in the dark and people were in it, called expedia (outsourced) had no clue how to handle this said I was late for reservation so I gave up my right to stay and left me with no...