Spahoteller i Silicon Valley

"The hotel did not live up to the reviews at all. The AC could not be turned off, so it was a constant 28 degrees in the room. None of the channels worked. We got a new room twice, but it didn't help with the missing TV channels. Besides the three shortcomings mentioned above, their Hot tub is turned off and decommissioned, even though their pictures on their website show otherwise. There was a lot of noise from the ventilation system out in the hallway, even though we had switched off ours in the room. The cleaning was inadequate and the hotel is very worn. Can't recommend this hotel. We have still not received compensation from Hotels.com, to which the hotel says we must complain."