Lejligheder i Sankt Augustin Kloster Station

"When booking the property, I specifically asked that we (2 guests) are provided an extra bedding as we prefer sleeping warm. We were never provided it, despite multiple follow-ups with the manager (who even promised we would get it). ´ Also, the website indicates regular cleaning and during 1 week stay, the apartment was neither cleaned nor have we received fresh towels, toilet paper etc. We were explained by the manager that regular means once a week. The room was on the ground floor, on a...

"The check-in experience was bad, I didn't get the required link ahead of time and had to worry and crumble for it late at night. The rest of the experience was great, clean room with good facilities."

"Wir hatten einen Aufenthalt in Bonn mit der ganzen Familie und viel Gepäck. Die Ferienwohnung schien super gelegen. Leider hat sich niemand gemeldet für die Schlüsselübergabe. Sowohl ich als auch FeWo Direkt haben versucht uns beim Besitzer zu melden, per Nachricht, Email und Telefon. Leider keine Rückmeldung. Am Tag des Check-in‘s durften wir dann stornieren. FeWo direkt hat super reagiert: Schnelle Rückerstattung und Gutschein für alternative Buchung. In die Wohnung gelangten wir nie. Wir...