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Anmeldelser af Hotel Nest

3 out of 5
Hotel Nest
1112 Av. Juan Ponce de León, on the corner of Arzuaga Street, San Juan, San Juan

Anmeldelser

8,6

Fremragende

Bedømmelse på 10 − Fremragende. 180 af i alt 309 anmeldelser" "
Bedømmelse på 8 − Udmærket. 71 af i alt 309 anmeldelser" "
Bedømmelse på 6 − Okay. 32 af i alt 309 anmeldelser" "
Bedømmelse på 4 − Dårligt. 14 af i alt 309 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 12 af i alt 309 anmeldelser" "

9,0/10

Rengøring

9,2/10

Service og personale

7,8/10

Faciliteter

8,6/10

Overnatningsstedets tilstand og faciliteter

8,4/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

suzanne

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Nice staff, clean and comfortable room. AC was very loud and noisy, bathroom fan was also very noisy…annoyingly so. But convenient location to get around San Juan and inexpensive for what was offered.
Overnattede 2 nætter i maj 2024
Svar fra Hotel Nest den 28. maj 2024
Thank you for staying and giving us your feedback. Your experience will be taken into consideration. We hope to see you again.

2/10 Forfærdeligt

Jocquil

Overnattede 5 nætter i maj 2024
Svar fra Damaris Rodriguez - Manager den 26. maj 2024
Dear guest.We regret that your stay could not be completed. We would have liked to know how we could improve or what we could do to make your stay more pleasant, but since you were not staying we did not have the opportunity.

10/10 Fremragende

Alicia

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The staff was wonderful!!
Overnattede 3 nætter i maj 2024
Svar fra Manuel Agosto den 11. maj 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Fremragende

Mauricio Guzman

Me gustó mucho y el personal es muy amable y atento
Overnattede 7 nætter i maj 2024
Svar fra Hotel Nest den 10. maj 2024
Gracias por compartir su experiencia con nosotros. Para nosotros es un placer brindar un servicio de buena calidad.

10/10 Fremragende

Mary

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Other than its surroundings the Hotel is quaint beautiful. The staff is friendly and welcoming.
Overnattede 4 nætter i maj 2024
Svar fra Hotel Nest den 10. maj 2024
Thank you for sharing your experience at the Nest Hotel. Your opinion is very important to us.

10/10 Fremragende

Dennis

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great customer service super clean great breakfast
Overnattede 4 nætter i maj 2024
Svar fra Hotel Nest den 6. maj 2024
We're very glad you enjoyed your stay. You're welcome here any time you like. Hope to see you again soon.

10/10 Fremragende

Sylvia

Forretningsrejsende
My only complaint is that there was not hot water in the morning to take a shower. I’m an early riser.
Overnattede 2 nætter i april 2024
Svar fra Hotel Nest den 3. maj 2024
Thank you for taking the time to give us your feedback.

8/10 Udmærket

Lynn

Rejste i en gruppe
Synes godt om: Faciliteter
The staff are very friend and helpful, rooms are neat and clean. Overall close to Old San Juan, easy to get around from the hotel.
Overnattede 3 nætter i april 2024
Svar fra Hotel Nest den 3. maj 2024
Thank you for taking your time and let us know how was your stay.

10/10 Fremragende

Luis E

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Synes ikke om: Faciliteter
Nice hotel terrible area
Overnattede 4 nætter i april 2024
Svar fra Hotel Nest den 3. maj 2024
Hi Luis, Thank you for leaving a nice review of our hotel. We are a boutique hotel that is locally owned and not part of a chain. We understand the area can seem scary as it's a part of San Juan that has suffered throughout the years. Right now, the neighborhood is growing once again and we know it will be restored back to its glory days

8/10 Udmærket

Sherry Lynm, Winchester

Overnattede 4 nætter i april 2024
Svar fra Hotel Nest den 21. maj 2024
Thank you for taking your time to let us know your experience.

2/10 Forfærdeligt

MICHAEL

Rejste med partner
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Very scary place to stay. My wife and I got there at night and there was no appeal to the place. Looked broke down and not even open with graffiti on the walls. Very scary at night ans didn't look safe. We immediately left and booked somewhere else. Tried to get a refund and they still charged me even though we didn't feel safe staying. Be very careful booking here maybe looks different during the day definitely not anywhere i would recommend staying.
Overnattede 2 nætter i april 2024
Svar fra Manuel Agosto den 28. apr. 2024
We are very sorry for your way of thinking. The hotel is located two blocks from the University of Puerto Rico, one block from the police station in front of a church, right next to the urban train, door to door, armed security 24/7, the records of Our Hotel indicate that you neither went or called the hotel, so you had poor planning travel strategy, nothing to do with the hotel. The hotel does not have graffiti. The graffiti are several blocks from the hotel in the urban area that is remodeling and is part of the demonstration of the art of our people. You did not arrive at the hotel and you didn't show yourself to us I see you have some prejudice against the urban and contemporary art that shows our beautiful island, you made a reservation but you did not arrive or call and that room could be rented to another person, but you did not even notice our hotel. The hotel is located in a safe central area and full of art in its surroundings and we also have a staff very kind and professional, I think that if you had communicated I would have explained and helped you with your doubts, thank you for taking your time writing your way of thinking, but it is different from the reality of the beauty that our town in Río Piedras shows us. We would appreciate it if you make reservations, arrive, and ask for advice. Thank

6/10 Okay

Lisa R

Synes godt om: Service og personale
Overnattede 3 nætter i april 2024
Svar fra Damaris den 27. apr. 2024
Thank you for taking your time and let us know how was your stay.

10/10 Fremragende

Jorge, Boston

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Good central location to many sites beach food anything in between. Police station located half a block from the hotel.
Overnattede 3 nætter i april 2024
Svar fra Hotel Nest den 25. apr. 2024
Thank you for your great review! We're delighted you enjoyed your stay and hope to welcome you back soon!

6/10 Okay

Yeny

Synes godt om: Service og personale, faciliteter
El personal muy amable ( especialmente Jose)pero en 4 días solo me limpiaron una ves, y ponía el letrero y lo encontraba en el piso y el cuarto sin limpiar,el agua nunca estaba caliente .
Overnattede 4 nætter i april 2024
Svar fra Manuel Agosto den 20. apr. 2024
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

8/10 Udmærket

Kenneth

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The place & staff are good but their location isn’t good at all, especially at night.
Overnattede 5 nætter i april 2024
Svar fra Manuel Agosto den 20. apr. 2024
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

10/10 Fremragende

Tamara

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great staff! Had a great stay! I Love Puerto Rico!
Overnattede 3 nætter i marts 2024
Svar fra Hotel Nest den 12. apr. 2024
We're very glad you enjoyed your stay. You're welcome here any time you like. Hope to see you again soon.

10/10 Fremragende

Jimeel

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Had a great time staying at hotel Nest. Very clean friendly customer service,
Overnattede 4 nætter i april 2024
Svar fra Damaris den 10. apr. 2024
Thank you for letting us know how your stay was. We hope to see you soon

10/10 Fremragende

Betzaida

Overnattede 2 nætter i april 2024
Svar fra Damaris den 28. apr. 2024
Thank you for taking your time and let us know how was your stay.

10/10 Fremragende

Gisselle

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This place is perfect especially for anyone on a budget. It’s cheap but clean and staff are friendly. Hot water, A/C and cleanliness are my favorites. The area the hotel is located seems not so great but I feel safe and definitely was worth it’s would come back again!
Svar fra Hotel Nest den 7. apr. 2024
We are glad you enjoyed your stay at The Nest Hotel. Hope to see you again soon.

10/10 Fremragende

shannon

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Friendly staff
Overnattede 4 nætter i marts 2024
Svar fra Hotel Nest den 7. apr. 2024
Thank you for staying with us. Hope to see you again soon.

10/10 Fremragende

Angie, Milwaukee

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
This hotel is perfect if you don't spend too much time in a hotel while you're traveling. There are not many businesses in the immediate surrounding area and the majority of surrounding properties are for sale.
Overnattede 3 nætter i april 2024
Svar fra Damaris den 10. apr. 2024
Thank you for letting us know how your stay was. We appreciate your opinion. We hope to see you soon

4/10 Dårligt

Yessenia

Rejste med familie
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Didn't like the location, but decided to stay, no amenities in the room no iron, no hair dryer you had to go down to the desk to be able to use iron, iron was old and dirty burn my clothes with it (no happy about this) lighting in the bathroom is horrible if u work makeup. Some of The staff was nice. Was one guy that make my stay horrible, he was rude and not very helpful . Parking was a bit inconvenience you had to call the staff to open the gate and this maybe take a few min .
Overnattede 4 nætter i marts 2024
Svar fra Damaris den 10. apr. 2024
We are sorry to hear that your stay was not to your liking. It would have been helpful to leave a note at the front desk with your complaints and requests so we could help you better. We take our guests' experience very seriously to improve.

2/10 Forfærdeligt

Monique

Rejste med familie
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I never leave reviews, but please let me help anyone thinking of booking this hotel do it. Just don’t do it! These travel sites have a responsibility to accurately represent these properties and they don’t. First, the pictures look absolutely nothing like the property. The property is in an area that is not tourist friendly, dangerous, and profoundly unsafe. There were no restaurants or activities around. When I initially entered the property, the guy at the front desk did not acknowledge me when I walked in. I literally had to look over the partition and say, ‘Hello!’ He then slid me a piece of paper to fill out and escorted me to my room. There’s no elevator so prepare for walk up several flights of stairs with your luggage. There were two long flights of stairs. Oh, it gets better. To believe I heard people fighting or arguing in the hall, the room was dirty, bugs on the wall, the stench of mold was so overwhelming it caused me to have an asthma attack. It was all too much and absolutely nothing at the same time. As quickly as I checked in, I checked out. Left an hour after checking in. As I informed the agent at the front desk I was checking out, he asked why I was checking out as though he was shocked. I love an intimate boutique hotel, but rest assured, THIS IS NOT THE ONE. I would give this hotel a negative 10 if I could. Because of the misrepresentation, I was forced to pay almost double at the new hotel for safety and peace of mind. Never again.
Svar fra Damaris Rodriguez Manager and Quality Supervisor den 10. apr. 2024
As you rightly said, you checked in and immediately checked out. You entered the room, got dirty and had to be cleaned by housekeeping staff, there's M&M candy everywhere. You were given a full refund, you left us a bad review without having experienced anything you state and allege. Thank you for letting us know that there are demanding guests. I wish you luck with the next hotel you choose.

10/10 Fremragende

Meera Keely

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Loved staying here. We didn’t spend any time in the area of the hotel- but we loved how quiet and quaint this hotel was. Would highly recommend booking a room here!
Overnattede 4 nætter i marts 2024
Svar fra Damaris den 3. apr. 2024
Thank you for letting us know your experience. It is very important to us. We hope to see you soon.

10/10 Fremragende

Donald

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overall experience..
Overnattede 6 nætter i marts 2024
Svar fra Damaris den 3. apr. 2024
Thank you for letting us know your experience. It is very important to us.

10/10 Fremragende

Ellisha

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Impressed with the locations and sites near by.
Overnattede 5 nætter i marts 2024
Svar fra Damaris den 1. apr. 2024
Dear guest,Thank you for letting us know how your stay was. It is very important for us to improve as much as possible. We hope to see you soon.

8/10 Udmærket

EMUEJEVOKE

Overnattede 4 nætter i marts 2024
Svar fra Manuel Agosto den 20. apr. 2024
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

10/10 Fremragende

Nicole

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Wonderful kind and helpful staff. Facilities were clean and very cute. Its off the beaten path but the train is right next door and ubers are available with between a 6-12 minute wait. Continental breakfast is very simple fare but hits the spot before you go out and enjoy the beautiful island of Puerto Rico.
Overnattede 4 nætter i marts 2024
Svar fra Hotel Nest den 29. mar. 2024
Thank you for staying with us and for giving us you feedback. We hope to see you again!

8/10 Udmærket

Daniel

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I am giving a very good review due to the fact that the treatment was excellent, the facility was clean and well maintained. Expect something better than a usual motel 6 or motel 8, if you want fancy you know where to go but if you are looking for good price and nice place, this is it. They have a quiet, clean, well kept traditional and would say historic in a way kind of hotel. Im pretty sure it has its history. I liked the painting of the building which means they try to upgraded it and it does look neat. Another advantage you have with them is they have laundry machine and dryers machine as well you can use with coins. One negative thing, if so, for some could be bad that it does not have an elevator but if you dont need elevator than you are fine it like 3 story building i believe. I want to mention that a downside is the surrounding buildings that are not well kept and most have graffiti makes it feel like not a safe place but i stayed 3 nights and everything is safe, at first had my doubts due to the female taxi driver who give a bad reputation of the area amd it does make you feel unsafe but after speaking with Juan which is the guy who works nights at reception explain everything to me about the safety amd also police station nearby. Even thou there is alot of homeless dont get fooled by that nor by the taxi female that talked bad.. im not gonna say all taxi drivers but the lady i dont know her name but talked very bad about the area. Its quite close to everything.
Overnattede 3 nætter i marts 2024
Svar fra Hotel Nest den 29. mar. 2024
Thank you for staying with us and giving us your feedback. We hope to see you again!

10/10 Fremragende

Sharnese

Synes godt om: Rengøring, service og personale
Overnattede 2 nætter i marts 2024
Svar fra Hotel Nest den 25. mar. 2024
Thank you for taking your time to let us know your experience. It is very important for us

10/10 Fremragende

Darcy

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The hotel was a perfect base to explore San Juan. Friendly, welcoming staff. Close enough without being in the busiest parts of the city. Super quiet neighbourhood at night.
Overnattede 3 nætter i marts 2024
Svar fra Damaris den 13. mar. 2024
Thank you for taking your time and letting me know your experience. It is important for us to be able to do better.

10/10 Fremragende

Shujaul

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 5 nætter i februar 2024
Svar fra Hotel Nest den 4. mar. 2024
Thank you for taking your time to let us know your experience. It is very important for us.

10/10 Fremragende

Abdul

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i februar 2024
Svar fra Hotel Nest den 4. mar. 2024
Thank you for taking your time to let us know your experience. It is very important for us.

10/10 Fremragende

Jovan

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I was not sure about the area of the hotel at first, but the people were so nice , the area was also nice and we were able to walk to most places we needed to walk to , I loved the fact that I could go across the street for food. The hotel was so cool!! The small and big details made the hotel even better, our room was nice, bathroom was very big!! The room was just enough for two people
Overnattede 4 nætter i februar 2024
Svar fra Hotel Nest den 2. mar. 2024
Thank you for sharing your experience at The Nest Hotel.

10/10 Fremragende

Michael, Salem

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The area is a very rough neighborhood. Most of the people there are very friendly & kind. Had a problem once or twice getting an Uber to pick me up as some drivers set the area up as “no pick” especially early morning or evening. The hotel itself was great and as advertised.
Overnattede 7 nætter i februar 2024
Svar fra Hotel Nest den 4. mar. 2024
Thank you for sharing your experience at The Nest Hotel

8/10 Udmærket

Shannon

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Hotel was nice, area around is ok during the day but at night I wouldn’t recommend. Staff were nice and friendly and metro train is not too far which makes transportation convenient.
Overnattede 2 nætter i december 2023
Svar fra Hotel Nest den 4. mar. 2024
Thank you for sharing your experience at The Nest Hotel

8/10 Udmærket

Aleksandra

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The staff is great! Very friendly people, ready to help and give tips what to do in the area. For me was little bit far from the San Juan.
Overnattede 4 nætter i februar 2024
Svar fra Hotel Nest den 4. mar. 2024
Thank you for your great review! We're delighted you enjoyed your stay and hope to welcome you back soon!

4/10 Dårligt

Maria Laura

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
No lo recomiendo
No lo recomiendo porque está lejos de todo lo bonito e interesante. La zona es muy popular, vieja, muy sucia, con poco o nada de manteniento, la sentí insegura al anochecer. Como no hay cocina el desayuno es horrible. El personal variado, unos más amables que otros. De ninguna manera regresaría y por supuesto no lo recomiendo.
Overnattede 2 nætter i februar 2024
Svar fra Hotel Nest den 4. mar. 2024
Gracias por tomarse su tiempo para dejarnos una reseña. Lamentamos que su experiencia no haya sido de su agrado. Le deseamos mejor suerte la próxima vez.

8/10 Udmærket

Flora

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We like
Overnattede 4 nætter i februar 2024
Svar fra Hotel Nest den 22. feb. 2024
Thank you for taking your time to let us know your experience. It is very important for us.

10/10 Fremragende

Ramon

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I really liked how helpful the front desk staff was.
Overnattede 4 nætter i februar 2024
Svar fra Hotel Nest den 21. feb. 2024
Thank you for your great review! We're delighted you enjoyed your stay and hope to welcome you back soon!

4/10 Dårligt

Rodolfo

Rejste med partner
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Rooms was dirty floor i was in room##5
Overnattede 4 nætter i februar 2024
Svar fra Damaris den 7. mar. 2024
We are very sorry that you did not have a pleasant stay.The apartment is not dirty, it is old, in the restoration of the building, we wanted to preserve the floors, since they are historical.

10/10 Fremragende

Johnnie

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff was great and friendly, very helpful. The room was clean, quite and comfortable. The only thing that was a minor problem was low water pressure. Highly recommended
Overnattede 2 nætter i februar 2024
Svar fra Hotel Nest den 20. feb. 2024
Thank you for letting us know about your experience with us. We take observations and suggestions very seriously. Hope to see you again soon.

10/10 Fremragende

Christina

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Svar fra Hotel Nest den 20. feb. 2024
Thank you for taking your time to let us know your experience. It is very important for us.

10/10 Fremragende

Christopher

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff was very attentive to any needs, they were very helpful with recommendations for food and things to do in the area. Always with a smile and greeted you everytime you passed by the front desk.
Overnattede 2 nætter i februar 2024
Svar fra Hotel Nest den 20. feb. 2024
Thank you for your great review! We're delighted you enjoyed your stay and hope to welcome you back soon!

8/10 Udmærket

Adan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The staff and personnel were great. The place was clean. decent sized room , sink microwave fridge The area was definitely sketchy very dark, hard to find parking at times.
Overnattede 4 nætter i februar 2024
Svar fra Hotel Nest den 14. feb. 2024
Thank you for taking your time to let us know your experience. It is very important for us. We do offer parking for our guests at the back part of the hotel. Next time, you can ask our staff for information. We hope to have you back soon. Thanks!

10/10 Fremragende

Myra

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Friendly staff, clean property, and good breakfast!
Overnattede 3 nætter i januar 2024
Svar fra Hotel Nest den 14. feb. 2024
Thank you for taking your time to let us know your experience. It is very important for us.

10/10 Fremragende

Frances

Rejste med familie
This was such a pleasant stay. Staff was extremely friendly and helpful! Blessings to all and prosperity
Overnattede 2 nætter i februar 2024
Svar fra Hotel Nest den 14. feb. 2024
Thank you for taking your time to let us know your experience. It is very important for us.

10/10 Fremragende

Marinely

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Personal amable, habitación y alrededores muy limpio, estacionamiento seguro y accesible. A modo de critica constructiva, dentro del cuarto hace falta un espejo para verse completo y en la ducha una tablilla para poner el jabón mientras te bañas.
Overnattede 2 nætter i februar 2024
Svar fra Hotel Nest den 14. feb. 2024
Gracias por dejarnos saber su experiencia en el Hotel Nest. Es importante para nosotros conocer su opinión para seguir brindando un servicio de excelencia.

10/10 Fremragende

Mercedes

Synes godt om: Rengøring
Overnattede 4 nætter i februar 2024
Svar fra Hotel Nest den 8. feb. 2024
Thank you for taking the time to let us know how your experience was. We hope to see you soon.

4/10 Dårligt

Gabriel

Rejste med partner
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
I didn't like it at all.
Overnattede 6 nætter i januar 2024
Svar fra Damaris Rodriguez den 6. feb. 2024
We are sorry that your experience was not the best. You could tell us what was wrong to improve our service.