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Anmeldelser af Hotel El Convento

4.5 out of 5
Hotel El Convento
100 Cristo St, San Juan

Anmeldelser

8,6

Fremragende

Bedømmelse på 10 − Fremragende. 617 af i alt 1009 anmeldelser" "
Bedømmelse på 8 − Udmærket. 207 af i alt 1009 anmeldelser" "
Bedømmelse på 6 − Okay. 89 af i alt 1009 anmeldelser" "
Bedømmelse på 4 − Dårligt. 58 af i alt 1009 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 38 af i alt 1009 anmeldelser" "

8,8/10

Rengøring

9,0/10

Service og personale

8,4/10

Faciliteter

8,4/10

Overnatningsstedets tilstand og faciliteter

8,4/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Laurie, Brooklyn Park

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
In the heart of everything !
Overnattede 3 nætter i maj 2024
Svar fra Henry den 27. maj 2024
Thank you Laurie!Henry NeumannGeneral Manager

8/10 Udmærket

Alexandrea

Rejste med partner
Synes godt om: Rengøring, service og personale
Clean older property nestled in the middle of old San Juan walking distance to main attractions. Adored the aesthetic & convenience. Although there is no where to park there is a affordable parking garage located about two blocks away from property. Pool is small but has character & staff was very attentive. We’d leave & come back to cleaned room with chocolates on the pillow. This place has a lot of character & is perfect for a couple wanting a romantic getaway but would not recommend for bigger groups looking to party.
Overnattede 3 nætter i maj 2024
Svar fra Henry den 26. maj 2024
Thank you for staying with us.We are glad you enjoyed the stay.Henry NeumannGeneral Manager

10/10 Fremragende

Sergii

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i maj 2024
Svar fra Henry den 26. maj 2024
Hi Sergii,Thank you for staying with us!Henry NeumannGeneral Manager

10/10 Fremragende

Peter

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff was above and beyond. Hotel is beautiful. Rooms were nicely updated and clean each day. Courtyard was very nice and comfortable l. We would only stay here next time in San Juan.
Overnattede 3 nætter i maj 2024
Svar fra Henry den 26. maj 2024
Thank you Peter,We are glad you enjoyed the stay with us.Henry NeumannGeneral Manager

10/10 Fremragende

Nichole

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Hotel is beautiful and the staff was so wonderful! Our hotel room was a decent size and beds were comfortable. Great bar, great restaurant food options. The hotel has a relationship with Marriott courtyard in isla verde so we took advantage of that and went to the beach there. It was beautiful and we had access to the lounge chairs, umbrellas and towels. Would definitely stay here again!
Overnattede 3 nætter i maj 2024
Svar fra Henry den 23. maj 2024
Thank you Nichole!We appreciate your visit and wonderful review. Looking forward to your next stay with us!Henry NeumannGeneral Manager

10/10 Fremragende

Richard

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 5 nætter i maj 2024
Svar fra Henry den 23. maj 2024
Thank you Richard!We appreciate your stay with us.Henry NeumannGeneral Manager

4/10 Dårligt

Christina

Rejste med partner
Synes godt om: Rengøring, service og personale
The room service from Níspero, the hotels home restaurant is terrible. White toast with bruschetta, rotten avocado with tuna tartare, bread with burger was stale, no cutlery provided.
Overnattede 2 nætter i maj 2024
Svar fra Henry den 21. maj 2024
Hi Mrs. Franquiz,Thank you for staying with us. Your experience is not the norm at our hotel. I spoke with our Guest Services Manager, Josan, who spoke with you yesterday. He stated that he offered a resolution, and that you were happy with it. We will use your feedback to improve the stay of future guests at our hotel.Thank you,Henry Neumann General Manager

8/10 Udmærket

stephen

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great location in Old San Juan. Stayed here for a wedding in the Hotel. Reception there was fantastic! The Hotel was an old Nuns Convent restored to a Hotel with its original vibe and the area surrounding it still has the original vibe of and older Puerto Rico. It has 5 stars but don’t expect a US version but a quaint and comfortable older rendition of the past with modern comfort.
Overnattede 1 nat i maj 2024

10/10 Fremragende

Hector

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Classic Beauty
Overnattede 1 nat i maj 2024
Svar fra Henry den 12. maj 2024
Thank you Hector!We appreciate you staying with us.Henry NeumannGeneral Manager

10/10 Fremragende

Kristin

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Hotel El Convento is centrally located in Old San Juan. Staying here is a wonderful option if you like history and amenities combination.
Overnattede 2 nætter i maj 2024
Svar fra Henry den 10. maj 2024
Thank you Kristin!We appreciate your stay with us and you taking the time to recommend us to future guests.Henry NeumannGeneral Manager

10/10 Fremragende

Paula

Rejste med familie, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
me encanto, una propiedad que mantiene la historia pero también lo moderno.
Overnattede 3 nætter i maj 2024
Svar fra Henry den 7. maj 2024
Muchas gracias Paula!Esperamos su proxima visita,Henry NeumannGerente General

10/10 Fremragende

Timothy

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This is a beautiful property in a great location. Efforts are made to keep street noise down. Staff is friendly. Building is beautiful. Our room was a bit plain, but it was comfortable and well maintained.
Overnattede 2 nætter i april 2024
Svar fra Henry den 5. maj 2024
Thank you Timothy,We are delighted you enjoyed the stay!Henry NeumannGeneral Manager

10/10 Fremragende

Ann

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
We’ve been coming here for over 20 years. Our favorite place!
Overnattede 2 nætter i april 2024
Svar fra Henry den 5. maj 2024
Hi Ann!Thank you for marking us your hotel in Puerto Rico!Henry NeumannGeneral Manager

10/10 Fremragende

Jason, Methuen

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The former 1600's covenant turned hotel was quite special
Overnattede 1 nat i maj 2024
Svar fra Henry den 5. maj 2024
Hi Jason,Thank you for staying with us.Henry NeumannGeneral Manager

10/10 Fremragende

Jane

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great location! Helpful employees!
Overnattede 1 nat i april 2024
Svar fra Henry den 2. maj 2024
Thank you Jane!Henry NeumannGeneral Manager

8/10 Udmærket

Richard

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Beautiful and unique hotel in the heart of Old San Juan. Nicely updated, but expect things to occasionally work poorly. Staff was excellent.
Overnattede 2 nætter i april 2024
Svar fra Henry den 2. maj 2024
HI Richard!We are delighted you enjoyed the stay!Henry NeumannGeneral Manager

10/10 Fremragende

Macey

Rejste med familie, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The hotel is nice and staff is welcoming and helpful. We had a family room which is two a joining rooms. They had high ceilings, luxury linens, each room had its own bathroom—very nice. Oh, they even provide a nice hair straightener! Which is nice when you’re from the US. So you don’t have to have a converter. The only thing I didn’t realize when booking was that the street the hotel is on doesn’t allow cars so you have to be dropped off around the corner. But we saw when we got here that it isn’t really a big deal. We also got breakfast with our room and this location was perfect for walking to many sights and for great restaurants.
Overnattede 2 nætter i april 2024
Svar fra Henry den 27. apr. 2024
Thank you Macey!We are delighted you and your family enjoyed the stay at our hotel!Henry NeumannGeneral Manager

10/10 Fremragende

Pedro

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Will stay with in the near future!
Overnattede 1 nat i april 2024
Svar fra Henry den 26. apr. 2024
Gracias Pedro!We look forward to your next stay with us!Henry NeumannGeneral Manager

10/10 Fremragende

Michele

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Wonderful experience - great location, beautiful hotel, and the staff were exceptional!
Overnattede 7 nætter i april 2024
Svar fra Henry den 2. maj 2024
Thank you Michele!We look forward to your next stay with us!Henry NeumannGeneral Manager

10/10 Fremragende

Gregory

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Super friendly and attentive staff. Beautiful historic hotel with open courtyard / standard room was pretty basic inside but comfortable. Perfect location in OSJ for walking to restaurants, attractions, etc. Wine and cheese every day at 5! Would definitely return.
Overnattede 4 nætter i april 2024
Svar fra Henry den 2. maj 2024
Thank you Gregory!We are happy you enjoyed the stay!Henry NeumannGeneral Manager

10/10 Fremragende

Angelina

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Small issue at check-in but staff was able to fix quickly. Very convenient location and great onsite restaurants that can cater to any food preferences. Valet attendants were very helpful with directions, recommendations and hailing taxis for us. Room was charming and very nice. Bathroom could be bigger but that’s a personal preference and wasn’t a deal breaker. Beds were comfy and fans on the ceiling were quiet and great. Overall very happy and will stay there again.
Overnattede 5 nætter i marts 2024

10/10 Fremragende

Sheila

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great property. Pool was too small and few shaded mats with one umbrella broken so hard to sit out on lounges without a sun shade. Towels for pool plentiful. Slow service for breakfast waiter never came over even after asking so we ate elsewhere. On the whole I would stay again as I loved cleanliness kind staff ambience and safety of hotel(you needed key to get to room floors on elevator). Also a nice vibe lots of weddings are held hear and next to lots of shops and restaurants. Nice touch that wine and chees complimentary daily.
Overnattede 2 nætter i april 2024
Svar fra Henry den 14. apr. 2024
Thank you Sheila,We appreciate your stay with us and your feedback. Your satisfaction is of the utmost importance to us. Henry NeumannGeneral Manager

10/10 Fremragende

Jennifer

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
We absolutely love the hotel. The Area. The church. Everything was perfect. I’m a proud Puerto Rican this trip was everything. Thank you El Convento we look forward to coming back soon.
Overnattede 4 nætter i april 2024
Svar fra Henry den 13. apr. 2024
Thank you Jennifer,We are delighted you enjoyed the trip. Have a great day!Henry NeumannGeneral Manager

10/10 Fremragende

John

Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Hotel is very nice and conveniently located to downtown restaurants and tourist attractions.
Overnattede 2 nætter i april 2024
Svar fra Henry den 9. apr. 2024
Thank you John,We appreciate your stay with us and excellent review.Henry NeumannGeneral Manager

10/10 Fremragende

David

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Front desk staff and restaurant employees went above and beyond
Overnattede 2 nætter i april 2024
Svar fra Henry den 8. apr. 2024
Thank you David!We appreciate you recognizing the service provided by our team.Have a great day!Henry NeumannGeneral Manager

10/10 Fremragende

Bruce

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great facility, location, and service.
Overnattede 6 nætter i marts 2024
Svar fra Henry den 5. apr. 2024
Thank you Bruce!We look forward to your next stay with us!Henry NeumannGeneral Manager

10/10 Fremragende

William

Beautiful historic hotel in the heart of Old San Juan. My only regret is not staying longer.
Overnattede 1 nat i april 2024
Svar fra Henry den 4. apr. 2024
Thank you William!We look forward to your next stay with us!Henry NeumannGeneral Manager

6/10 Okay

Angelina

Synes godt om: Overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i marts 2024
Svar fra Henry den 2. maj 2024
Thank you for staying with us!Henry NeumannGeneral Maager

10/10 Fremragende

Nicholas

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Really enjoyed our stay! Friendly staff, plenty walkable location, and amazing food and views nearby!
Overnattede 4 nætter i marts 2024
Svar fra Henry den 2. apr. 2024
Thank you Nicholas!We are glad you enjoyed the stay at our hotel!Henry NeumannGeneral Manager

2/10 Forfærdeligt

Jorge

Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 5 nætter i marts 2024
Svar fra Henry den 2. maj 2024
Hi Jorge,Gust satisfaction is of the utmost importance to our team. Would love to learn more about your stay.Henry NeumannGeneral Manager

10/10 Fremragende

Jason

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The front desk staff were very helpful, professional and kind.
Overnattede 3 nætter i marts 2024
Svar fra Henry den 28. mar. 2024
Hi Jason!Thank you for staying with us!Henry NeumannGeneral Manager

6/10 Okay

jorge

Ustan
Overnattede 2 nætter i marts 2024
Svar fra Henry den 26. mar. 2024
Thank you for staying with us Jorge!Henry NeumannGeneral Manager

10/10 Fremragende

Thomas

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i marts 2024
Svar fra Henry den 25. mar. 2024
Thank you Thomas,We appreciate your stay with us.Thank you,Henry NeumannGeneral Manager

10/10 Fremragende

Samantha, Riverside

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We loved staying at this hotel, it’s a beauty old convent and is right in the heart of old San Juan. We paid an extra $75 a night to upgrade to a suite as the queen beds were v small. Definitely worth pre-booking dinner in San Juan as many restaurants were fully booked. The staff were very helpful and friendly and we would definitely return
Overnattede 2 nætter i marts 2024
Svar fra Henry den 18. mar. 2024
Hi Samantha,Thank you for the stay and for taking the time to post a review. We are delighted you enjoyed the visit to our hotel. Thank you,Henry NeumannGeneral Manager

10/10 Fremragende

Ricardo, San Dimas

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We loved the fact that El Convento is a piece of history in the Old San Juan, and functioning as a high end hotel. Staff was super friendly!
Overnattede 1 nat i marts 2024
Svar fra Henry den 18. mar. 2024
Thank you Ricardo!We are glad you enjoyed our location and the service provided by our team.Henry NeumannGeneral Manager

10/10 Fremragende

Pamela

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Lovely setting. Modernized rooms with period common spaces. Nice sitting areas on 3rd floor and beautiful patio bar and restaurant. Excellent staff, though the dining room is slow on weekends.
Overnattede 2 nætter i marts 2024
Svar fra Henry den 18. mar. 2024
Hi Pamela!Thank you for staying with us. We are delighted you enjoyed the stay!Henry NeumannGeneral Manager

8/10 Udmærket

Ernestina

Overnattede 2 nætter i marts 2024

10/10 Fremragende

Lori

Rejste med familie
Synes godt om: Overnatningsstedets tilstand og faciliteter
We were happy with our stay at El Convento. Our room was clean, and the beds were very comfortable. There was a wedding, but we did not hear any noise at all. Location is perfect, central to Old San Juan. If you want to explore on foot, this is the place to stay. Our only issue was that we had to park about three blocks away, but it was definitely worth the trouble. Loved the wine/cheese reception. Great restaurants nearby
Overnattede 1 nat i marts 2024
Svar fra Henry den 15. mar. 2024
Thank you Lori!We are delighted you enjoyed the stay with us. As you mention, the hotel has a privileged location in the heart of Old San Juan. We look forward to your next stay with us!Henry NeumannGeneral Manager

10/10 Fremragende

Jerlisse

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great property. Staff was excellent.
Overnattede 2 nætter i marts 2024
Svar fra Henry den 14. mar. 2024
Thank you Jerlisse!Henry NeumannGeneral Manager

8/10 Udmærket

Jennifer

Overnattede 3 nætter i marts 2024

10/10 Fremragende

JUAN

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Location
Overnattede 1 nat i marts 2024
Svar fra Henry den 9. mar. 2024
Gracias Juan!Henry NeumannGeneral Manager

10/10 Fremragende

david, HOLLYWOOD

Rejste med partner, Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
PERFECT HOTEL IN THIS PERFECT COLONIAL JEWEL OF A CITY
Overnattede 4 nætter i marts 2024
Svar fra Henry den 8. mar. 2024
Thank you David!Have a wonderful day,Henry NeumannGeneral Manager

10/10 Fremragende

pablo

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We had a very pleasant stay. Staff was wonderful and the hotel facilities were beautiful.
Overnattede 4 nætter i marts 2024
Svar fra Henry den 7. mar. 2024
Gracias Pablo!We are delighted you enjoyed staying with us!Henry NeumannGeneral Manager

10/10 Fremragende

Xueying

Overnattede 2 nætter i marts 2024

10/10 Fremragende

henry

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Everyone was helpful and sweet
Overnattede 1 nat i februar 2024
Svar fra Henry den 4. mar. 2024
Thank you Henry!We look forward to your next stay with us!Henry NeumannGeneral Manager

10/10 Fremragende

Annemarie

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Unique experience
Overnattede 1 nat i februar 2024
Svar fra Henry den 3. mar. 2024
Thank you Annemarie!Henry NeumannGeneral Manager

10/10 Fremragende

Diana M

Rejste med partner
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Very pretty hotel in the heart of Old San Juan
Overnattede 1 nat i februar 2024
Svar fra Henry den 29. feb. 2024
Thank you Diana,We look forward to your next stay with us!Henry NeumannGeneral Manager

10/10 Fremragende

Jane

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
This property is quite unique. Staff were great. Would definitely stay there again
Overnattede 2 nætter i februar 2024
Svar fra Henry den 28. feb. 2024
Thank you Jane!We look forward to your next stay at El Convento!Henry NeumannGeneral Manager

8/10 Udmærket

Robin

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Svar fra Henry den 28. feb. 2024
Thank you for staying with us Robin!Henry NeumannGeneral Manager

8/10 Udmærket

Doug

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
We enjoyed the modern quiet clean room with comfortable bed and pillows. It had thoughtful lighting and plenty of outlets. Staff was initially helpful and friendly.
Overnattede 1 nat i februar 2024
Svar fra Henry den 27. feb. 2024
Hi Doug,Thank you for staying with us. We are glad you enjoyed the new rooms!Henry NeumannGeneral Manager