Lejlighedsresorter i Riviera Maya

"The resort staff was"

"Overall a fantastic stay,however, once in a while the great service failed but not enough to ruin our stay in any way."

"Sensira is great for a family vacation. The kids love adventure club, trampolines, mini golf and the pools. The bartenders are good, and the service all around is great. The food is alright. The Mexican restaurant was unfortunately not great. The muzak in the lobby bar and the Pergola will drive you mildly insane. I cannot hear one more Beatles song played on Spanish guitar."

"It was okay; we chose this hotel because of the water slides and it delivered on that. However, it struggled to deliver on key service elements that are common at other hotels in the area. My kids found 2 (different) pieces of plastic in their breakfast, one in the cheese and another one in the yogurt. They were very apologetic about it but the chances of that happening twice in the same table with two different products made us wonder about their QA. We could only get 1 dinner reservation...

"The resort itself was beautiful. Anthony was our favorite waiter on the resort. We gave a low score due to not being able to be in the main pool after 8pm and the only great restaurant on property (License to Chill) closes at 5. Room service was terrible except for the breakfast options. Also do yourself a favor and don't make reservations at JWB, choose Frank and Lola's. JWB was mediocre at best and the server was rude. Frank and Lola's food was delicious! Other than those complaints we did...

"Be very cautious upon arrival at check in the hotel sets you up with a person promising gifts if we attend a short talk about some hotel discount. When attending it appears that this is a kind of “timeshare” scam asking us to pay a whopping 11,000USD and we are not allowed to see anything or think about it. Looking at reviews later of “leading vacation club” shows that it is a big scam owned by the hotel and a lot of people has paid this amount. The pools was full of algae’s during our 1 week...

"Todo bien"

"Vi nød 7 dage på dette fantastiske sted. Har aldrig været så forkælet af personalet om det så var strandfolkene, rengøringen, restauranterne,lobbyen, barene, alle var yderste servicemindede. Beliggenhed 10/10. Det eneste minus var at alt er lukket ned efter kl 2200, men så var der jo roomservice 24/7. Så vi kommer der meget gerne igen. "

"This was our first time in Mexico. We can’t say enough good things about their diligent and professional staff. To call them hard-working would be a gross understatement. They treat guests like family. The food selections were perfect for our 6 days there. We tried all three of their specialty restaurants. They were all impressive. We opted for the all inclusive and felt we received tremendous value. This resort has something for everyone. We will definitely be going back. We’d like to offer...

"Very nice clean simple hotel"