"Loved the whole resort except the spa. Hydro therapy was great my spa day was perfect. My cousin who came w me her experience was terrible. Hermosa was slow almost falling asleep while she was getting a massage. We brought it to the attention of the manager, and he did not want to offer any type of compensation for the very poor massage she received and expensive i might add. Other than that our excursion were great worth the money food was good for an all inclusive. I preferred the buffet food...
"Serafim is such a great host. Always smiling and with a positive attitude. From the time we arrived, he made us feel at home, literally like we were visiting a family member’s house.
He made sure we had everything we needed and was always available to provide suggestions for restaurants and local attractions.
Serafim is an authorized representative for Xcaret parks - a huge convenience if you want to visit the parks! He also has recommendations for reputable local car rentals.
Our room was...
"Vi boede på cache hotel og det var en god oplevelse. God kingsize seng og lækker aircondition som er nem at indstille. Vores håndvask på badeværelset var dog ikke så god og poolen er heller ikke at prale af. Men god til prisen og lækker placering!"
"Nosso pacote não incluía o café da manhã, porém nosso quarto, q era o n⁰ 101, tinha uma pequena cozinha, onde foi possível fazer o café da manhã, como lanches a noite.
O atendimento por toda a equipe foi excelente, bem como a limpeza, roupas de cama e as toalhas.
Super indico e voltaria!
"
"Værelset var fint. Hotellets placering var god. Morgenmaden var meget kedelig og personalet i reception ikke meget behjælpelig desværre. Der var meget byggerod/larm overfor."
"Dejligt hotel, 1 minuts gågang fra hovedgaden. 10 minutters gang fra busterminalen. Dejligt hotel, en lille smule støj om aftenen. Kommer gerne igen. Par med 3 børn."
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