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Anmeldelser af Courtyard by Marriott Chapel Hill

3 out of 5
Courtyard by Marriott Chapel Hill
100 Marriott Way, Chapel Hill, NC

Anmeldelser

8,8

Fremragende

Bedømmelse på 10 − Fremragende. 622 af i alt 1000 anmeldelser" "
Bedømmelse på 8 − Udmærket. 232 af i alt 1000 anmeldelser" "
Bedømmelse på 6 − Okay. 88 af i alt 1000 anmeldelser" "
Bedømmelse på 4 − Dårligt. 33 af i alt 1000 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 25 af i alt 1000 anmeldelser" "

9,2/10

Rengøring

9,2/10

Service og personale

8,4/10

Faciliteter

9,0/10

Overnatningsstedets tilstand og faciliteter

8,8/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Lars Berenth

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Super lækkert hotel
Høj standard og rimelig pris for dette hotel som ligger ideelt hvis man besøger UNC eller DUKE universiteterne. Der er mange slidte hoteller i området til samme pris niveau. Meget service minded personale.
Overnattede 1 nat i september 2017
Tak for dit ophold hos os! Vi håber at se dig igen snart. Lisa Ganzzermiller General Bestyrer

6/10 Okay

Brent

Synes godt om: Rengøring
Overnattede 4 nætter i april 2024

10/10 Fremragende

Cassandra

Rejste med familie, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Everything was great , nice stay , felt safe
Overnattede 1 nat i april 2024

10/10 Fremragende

John

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Efficient check in. Excellent room. Very nice surroundings, i.e., short walking path around property.
Overnattede 2 nætter i april 2024

10/10 Fremragende

Patrice, Springfield

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
One overnight stay, Sat 5pm- Sun 11am next morning. The hotel was clean and welcoming. However, I did have trash in the bathroom trashcan in my room. At check in I was informed of the free breakfast and given the Bistro card showing "Redeemable for One Breakfast Entree & One Grande Coffee of the Day" times it was available, Mon-Fri: 6am-10am Sat & Sun: 6:30am-11am. I went to the Bistro at 10:42am prior to checking out and I was informed that they closed at 10:30. I inquired to the young lady at the bar was this a one time occurrence, she responded, No and proceeded to do what she was doing. I went over to the front desk to check out and brought it to the attention of the front desk personnel that the Bistro card shows breakfast ends at 11am on Sunday. She informed me that, no it's 10:30am. I would like the manager or corporate to be aware to follow through on the services you advertise. Often selecting a hotel is based on the additional amenities offered. Please consider reprinting your Bistro cards or display signage with the correct times of operation. I would stay at this Marriott location again.
Overnattede 1 nat i april 2024
Svar fra William Rosales den 25. apr. 2024
Dear Patrice,Thank you for taking the time to share your feedback from your recent stay with us. We are pleased to hear that you found our hotel clean and welcoming. However, we deeply apologize for the inconsistencies and inconvenience you encountered regarding the Bistro's operating hours and the condition of your bathroom upon arrival.Please be assured that your comments have been shared with our housekeeping and Bistro teams to ensure our standards are fully met and communicated accurately to all our guests. We understand how important accurate information and reliable services are to enhancing your stay, and we regret any miscommunication that occurred.We are currently reviewing materials, including the Bistro cards, to ensure that all information is correct and clearly communicated. Your experience has highlighted a need for us to improve in this area, and we are taking immediate steps to address these issues.Thank you once again for your valuable feedback. We appreciate that you would consider staying with us again, and we look forward to the opportunity to better serve you in the future, ensuring a seamless and enjoyable experience.Warm regards,William RosalesGeneral Manager

10/10 Fremragende

Kevin

Rejste med familie, Rejste med partner, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
💪
Overnattede 2 nætter i april 2024

8/10 Udmærket

LELIO

Rejste med familie
Synes godt om: Service og personale, faciliteter
Good customer service, nice location and good room sizes
Overnattede 1 nat i april 2024

10/10 Fremragende

James G

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
very comfortable
Overnattede 2 nætter i marts 2024

10/10 Fremragende

Arlene

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Comfortable and welcoming. Small but good dinner dining option.
Overnattede 1 nat i marts 2024

10/10 Fremragende

Henry

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2024
Svar fra William den 25. apr. 2024
Thank you so much for this review!

6/10 Okay

Francesco

Synes ikke om: Overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i februar 2024

10/10 Fremragende

Kristine

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2024

10/10 Fremragende

AraLeigh

Synes godt om: Overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i februar 2024

10/10 Fremragende

Martha

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i februar 2024

10/10 Fremragende

Verificeret rejsende

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2024

10/10 Fremragende

Stacie

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2024

8/10 Udmærket

Kevin

Rejste i en gruppe
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Nice clean place - nice people at front desk
Overnattede 1 nat i januar 2024

4/10 Dårligt

Brian

Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i januar 2024

10/10 Fremragende

Phyllis

Rejste med familie
The facility smells amazing, so fresh and the staff are extremely accommodating.
Overnattede 1 nat i januar 2024

10/10 Fremragende

Alfred

Overnattede 1 nat i januar 2024

10/10 Fremragende

Ryan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
My TV did not work in my room. The front desk person, Chris, gave me another room and provided complimentary service for the inconvenience.
Overnattede 1 nat i januar 2024

10/10 Fremragende

Andrea

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The hotel staff were very friendly. The hotel is located within walking distance of a game day shuttle. The room was clean with comfortable beds. Our only complaint was the walls are very thin. We were in an adjoining room, and our neighbor’s cough kept waking us up throughout the night. Nonetheless, we will definitely stay here again.

10/10 Fremragende

John

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
My family and I were thrilled with the hotel. Room was clean and the bed and pillows were very comfortable. When we got off the elevator we saw our room was the first door, and maybe we got lucky with considerate guests, but it was still a quiet night's sleep. We appreciated the front desk giving us all the bottled water we needed or wanted--seems like many places would charge you for that. Finally, the hotel is literally across the street from the Friday Center which was convenient for picking up a bus to take us to the Smith Center. Will return again.
Overnattede 1 nat i december 2023

10/10 Fremragende

krystle, santa fe

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter

10/10 Fremragende

Justin

Overnattede 1 nat i december 2023

10/10 Fremragende

DEBRA

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Staff was friendly, helpful and upbeat. I still don't know how many points or rewards towards free night?
Overnattede 1 nat i november 2023

8/10 Udmærket

Carol, Acworth

Rejste med partner, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The place is dated, but it was clean and made sense. Indoor pool was a plus for our granddaughters. Connectivity should be updated. My husband was disappointed with the lack of complementary coffee in the lobby. The bed was comfortable. Linens were nice.
Overnattede 3 nætter i november 2023

10/10 Fremragende

Gabriel

Overnattede 4 nætter i november 2023

6/10 Okay

Elton, JASPER

Rejste med familie, Rejste med partner
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Synes ikke om: Faciliteter
Clean towels and coffee with cups should have been provided on day 2
Overnattede 2 nætter i november 2023

10/10 Fremragende

Shannon

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Staff were very friendly and helpful! Customer service was outstanding!
Overnattede 2 nætter i november 2023

2/10 Forfærdeligt

Kevin

Overnattede 1 nat i november 2023

6/10 Okay

Paul

Rejste med familie
Synes godt om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i oktober 2023

6/10 Okay

Alexis

Overnattede 2 nætter i oktober 2023

10/10 Fremragende

Ali

Rejste med familie, Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It’s a great location, and all the amenities I needed was there.
Overnattede 2 nætter i oktober 2023

8/10 Udmærket

LAMECK

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great ambience
I had an amazing experience. I am so sure to stay here again in future
Overnattede 6 nætter i oktober 2023

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Excellent location in Chapel Hill.
Overnattede 2 nætter i oktober 2023

10/10 Fremragende

Krystan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i oktober 2023

8/10 Udmærket

kayce

Overnattede 1 nat i oktober 2023

10/10 Fremragende

Marianne

Overnattede 7 nætter i oktober 2023

10/10 Fremragende

Ana

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i oktober 2023
Svar fra Courtney R, Atma Hotel Group den 19. okt. 2023
Thank you for the 10/10! We hope to see you again soon.

10/10 Fremragende

REES TERRY

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
The hotel was very convenient for the needs of our visit to Chapel Hill. The staff were attentive and very helpful. I certainly re Commend the hotel to other people.
Overnattede 6 nætter i september 2023
Svar fra Courtney R, Atma Hotel Group den 19. okt. 2023
Thank you for the 10/10 review. We hope that you will visit us again for any future stays in the Chapel Hill area. Take care.

10/10 Fremragende

Frances

Synes godt om: Rengøring, service og personale
Overnattede 1 nat i oktober 2023
Svar fra Courtney R, Atma Hotel Group den 19. okt. 2023
Thank you Frances for the 5/5 review! We hope that you will visit us again soon.

6/10 Okay

Douglas

Super scary slippery tub and safety handle was in the wrong place so useless.
Overnattede 3 nætter i september 2023
Svar fra Courtney R, Atma Hotel Group den 19. okt. 2023
Thank you for the feedback Mr. Douglas. We certainly appreciate it. We have passed this information along to our team and we hope that you will visit us again in the future.

10/10 Fremragende

Heather

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice atmosphere
Overnattede 1 nat i september 2023
Svar fra Courtney R, Atma Hotel Group den 19. okt. 2023
Thank you for the 5/5 review Heather. We hope you will visit us again soon for any future travel needs you may have. Until then, take care.

10/10 Fremragende

Olaf

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Very friendly service, at all levels, from check in to room service, good price, convenient location, quiet.
Overnattede 3 nætter i september 2023
Svar fra Courtney R, Atma Hotel Group den 19. okt. 2023
Thank you for the 10/10 review. We appreciate your business and hope that you will visit us again soon for any future travel needs you may have.

8/10 Udmærket

Jean R

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Convenience was A++ for this trip and this hotel was A+++. Staff were awesome, willingness to accommodate our needs perfect, and availability were excellent. Our wishes were that the bathrooms were bigger and a more acceptable coffee arrangement in the room was accessible.
Overnattede 2 nætter i september 2023
Svar fra Courtney R, Atma Hotel Group den 19. okt. 2023
Thank you for your feedback from your stay. We have passed along your recommendations to our Corporate Team for review and consideration. We appreciate your business and hope that you will stay with us again for any future needs you may have in the Chapel Hill area. Take care.

10/10 Fremragende

John

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very convenient to UNC and surrounding area. Clean, quiet and friendly. Our #1 choice when traveling to the triangle.
Overnattede 2 nætter i september 2023
Svar fra Courtney R, Atma Hotel Group den 19. okt. 2023
Thank you for the 5/5 review! We appreciate your feedback and we hope you will visit us again soon.

10/10 Fremragende

karen

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Comfy and clean
Overnattede 1 nat i september 2023
Svar fra Courtney R, Atma Hotel Group den 19. okt. 2023
Thank you for the 5/5 rating. We really appreciate your business and hope that you will visit us again soon. Take care.

8/10 Udmærket

Daniel

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great location. Very clean
Overnattede 2 nætter i september 2023
Svar fra Courtney R, Atma Hotel Group den 19. okt. 2023
Thank you for your feedback. We appreciate your business and hope that you will consider staying with us again in the future.

10/10 Fremragende

Connie

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Our grandson was having surgery at UNC childrens hospital. The hotel was a short drive. Awesome frontWould definitely stay here again.desk staff. Very clean and the beds were comfy.
Overnattede 5 nætter i september 2023
Svar fra Courtney R, Atma Hotel Group den 19. okt. 2023
Thank you for the 5/5 rating Ms. Connie. We certainly appreciate your feedback and we are sending love & strength to your grandson on his road to recovery. We hope to see you again soon.